Practice Builders

MARCH 22, 2024

In today’s rapidly evolving healthcare landscape, patient satisfaction stands as a crucial metric for evaluating the quality of care provided. With the advent of telehealth, patient engagement has taken on a new dimension, offering innovative ways to improve the healthcare experience for both patients and providers.

Patient Satisfaction 59

Patient Satisfaction Appointments Scheduling Communication 59

Medical Economics

MAY 1, 2024

Many providers aren’t offering the online payment options patients increasingly prefer

Patient Satisfaction 111

Patient Satisfaction 111

Medical Economics

OCTOBER 3, 2024

A simple fix can solve a lot of complex problems for medical practices

Patient Satisfaction 97

Patient Satisfaction Appointments Medication 97

Performance Health

SEPTEMBER 30, 2024

North Olympic Healthcare Network has focused on improving patient satisfaction by enhancing patient-provider interactions and streamlining incident management with Performance Health Partners’ software, revolutionizing patient management and operational efficiency across its rapidly expanding rural health centers.

Patient Satisfaction 52

Patient Satisfaction 52

Guideway Care

APRIL 18, 2024

Hospitals are continually improving patient satisfaction and quality. While some organizations assume high-quality care will lead to high patient satisfaction, the situation is often more complex. These surveys assess the patients’ experiences and overall satisfaction with care.

Patient Satisfaction 52

Patient Satisfaction Customer Service Hospital Patient Experience 52

Guideway Care

JULY 2, 2024

The crucial factor in this equation is hospital employees, whose engagement levels influence patient-centered care. The connection between employee and patient satisfaction and employee engagement is so strong that 68% of hospitals identified engagement as the primary component of improving patient satisfaction.

Patient Satisfaction 52

Patient Satisfaction Patient Centered Care Patient Experience Customer Service 52

Medical Advantage

MARCH 18, 2024

Ask any leader in a health care organization if they value patient satisfaction, and the answer will be an immediate yes. As the discussion continues, you are sure to hear terms such as “patient engagement,” “patient delight,” or “partnership” to describe the relationship between the provider group and the patient.

Patient Satisfaction 52

Patient Satisfaction Scheduling Best Practices Patient Experience 52

Health Populi

JUNE 6, 2021

The post Telehealth Bolsters Patient Satisfaction (J.D. Doing so could result in more regular and natural use of telehealth and virtual care that is incentivized by the value-based payment regime. Power), and Providers Are Working to Catch Up (BDO) appeared first on HealthPopuli.com.

Patient Satisfaction 87

Patient Satisfaction Follow-Up Patient Experience Communication 87

Mobius MD

OCTOBER 15, 2024

Physicians realize the importance of interpersonal communication skills for delivering effective care and ensuring patient satisfaction. Yet changes in healthcare are pushing doctors to care for patients in shorter visits while juggling more administrative tasks.

Patient Satisfaction 52

Patient Satisfaction Communication Patient Centered Care Follow-Up 52

Guideway Care

JULY 3, 2024

The healthcare industry attempts to enhance patient satisfaction in hospitals through the implementation of the 5 Ps of nursing rounding. This is proactive and forms a core part of quality patient care as patients’ needs are addressed satisfactorily and efficiently.

Patient Satisfaction 52

Patient Satisfaction Huddles/Rounds Discharges Patient Education 52

Arkenea

JULY 27, 2020

Technology today plays a crucial role in boosting the levels of patient satisfaction. Here are 7 proven ways for improving patient satisfaction. The post 7 Tested Techniques for Improving Patient Satisfaction Scores appeared first on Arkenea.

Patient Satisfaction 52

Patient Satisfaction Tests 52

Relias

JANUARY 30, 2024

Patient experience is directly tied to patient retention, reimbursement, and in many cases, better patient outcomes. As a result, many organizations continuously look for new ways to improve their patient satisfaction as efficiently and effectively as possible. How can you raise your patient satisfaction scores?

Patient Satisfaction 52

Patient Satisfaction Patient Experience Scheduling Hospital 52

Relias

JANUARY 8, 2024

In a consumer-driven industry, healthcare organizations must compete to gain new patients and maintain their loyalty. One effective way is to earn high patient satisfaction scores that demonstrate value to customers seeking a trusted healthcare partner.

Patient Satisfaction 52

Patient Satisfaction Patient Experience Hospital Scheduling 52

Northwest Career College

JULY 27, 2024

Patient satisfaction, survival, and well-being are among the most critical factors in healthcare. These factors all contribute positively to patient satisfaction. These factors all contribute positively to patient satisfaction. It can significantly impact a healthcare institution’s success.

Patient Satisfaction 40

Patient Satisfaction Appointments Communication Follow-Up 40

Health Prime

SEPTEMBER 12, 2024

This principle includes your Revenue Cycle Management (RCM) process from end-to-end, positioning it as a core for proper trustworthiness or effectiveness and patient satisfaction. Transparent billing practices will also help drive patient satisfaction by creating an open dialogue and fewer surprise bills.

Patient Satisfaction 93

Patient Satisfaction Billing Insurance Medication 93

Electronic Health Reporter

JULY 29, 2019

Today’s healthcare organizations face tremendous pressure to deliver high-quality care and improve patient satisfaction, all while reducing costs. As hospitals adapt to new value-based care models, telehealth can be a great way to improve patient satisfaction and engagement.

Patient Satisfaction 110

Patient Satisfaction Hospital 110

Healthcare Dive - Practice Management

JUNE 3, 2024

Proper shared decision-making and informed choice drive quality and patient satisfaction.

Patient Satisfaction 103

Patient Satisfaction 103

Performance Health

AUGUST 19, 2024

Building patient trust in healthcare is crucial; 80% of individuals who report high trust in their healthcare system also experience better health status. This foundational trust enhances patient-provider relationships and significantly boosts health outcomes, patient satisfaction, and retention.

Patient Satisfaction 105

Patient Satisfaction Patient Experience 105

Practice Builders

FEBRUARY 28, 2024

The calculation of patient satisfaction involves gathering feedback from patients and gauging their perceptions and feelings about their healthcare experience. Patient experience surveys serve as a valuable tool to collect this information, providing insights into the overall satisfaction levels of patients.

Patient Experience 90

Patient Experience Patient Satisfaction Appointments Communication 90

Scrubs

FEBRUARY 21, 2023

Some argue that virtual nursing would remove the human element of healthcare, which would ultimately reduce patient satisfaction and worsen health outcomes. Trinity Health announced it will introduce virtual nursing at its hospitals in Michigan and Ardent Health Services plans to do the same in New Mexico.

Discharges 238

Discharges Transfers Hospital Patient Satisfaction 238

Health Prime

NOVEMBER 20, 2024

If it happens, errors or inefficiencies can lead to multiple problems, affecting patient satisfaction and your practice’s overall efficiency and financial health. Practices can begin to identify and implement targeted strategies to address them, improving patient satisfaction, operational efficiency, and financial stability.

Medication 98

Medication Patient Satisfaction Communication Insurance 98

Health Prime

MAY 16, 2024

A seamless and efficient Revenue Cycle Management (RCM) process plays a pivotal role in shaping the overall satisfaction of your patients. From fostering financial transparency to minimizing billing errors and accelerating reimbursement, a well-optimized RCM system contributes significantly to patient satisfaction.

Patient Experience 105

Patient Experience Billing Appointments Patient Satisfaction 105

MedVA

NOVEMBER 22, 2024

This flexibility is a key driver of patient satisfaction, enabling providers to improve response times and meet the immediate needs of patients in today's technology-driven world. healthcare administration.

Patient Satisfaction 98

Patient Satisfaction Medical Assistant Medical Office Support Patient Centered Care 98

Doximity

NOVEMBER 5, 2021

In a recent post-visit survey 1 , patients rated clinicians with virtual name badges 0.48 Today we announced a few enhancements to our Enterprise Telehealth platform. First, we now offer a TV news anchor-like banner or name badge displaying the clinician’s name, credentials, specialties, and hospital logo within the video visit interface.

Patient Satisfaction 52

Patient Satisfaction Patient Experience Follow-Up Collaboration 52

EvidenceCare

MARCH 11, 2024

Moreover, by analyzing GMLOS and ALOS, healthcare facilities can pinpoint issues leading to longer stays and implement strategies to optimize patient flow. This not only improves cost management but also enhances patient satisfaction by reducing unnecessary hospital days and the risk of hospital-acquired conditions.

Discharges 130

Discharges Admissions Patient Satisfaction Hospital 130

Health Prime

APRIL 11, 2024

However, Practice Optimization takes a holistic approach, addressing operational efficiency, staff productivity, and patient satisfaction. It goes beyond financial considerations and includes workflow management, staff productivity, and patient engagement.

Billing 105

Billing Patient Satisfaction Scheduling Medical Coding 105

Medical Gas Compliance

MARCH 27, 2023

As healthcare facility managers, we aim to keep patients safe and in a welcoming environment that enhances quality and patient satisfaction. Therefore, a healthcare design trend we continue to see requires creating spaces that reflect calmness and strive to ease the patient's journey. Dr. Roger Ulrich, Ph.D.,

Patient Experience 93

Patient Experience Patient Satisfaction Hospital 93

Health Prime

JULY 18, 2024

Outsourcing your denial management and medical billing services can help you get paid faster, reduce overhead expenses, and increase patient satisfaction. Learn more about the benefits of outsourcing your medical billing processes in our blog 5 reasons to outsource your medical billing.

Billing 105

Billing Patient Satisfaction Documentation Medication 105

Scrubs

JANUARY 22, 2024

Add to this the improved patient satisfaction that comes from swift and accurate services, and it’s easy to see why document digitization isn’t just a trend—it’s a facet of the healthcare industry that’s here to stay.

Documentation 147

Documentation Medication Patient Satisfaction HIPAA 147

Physicians Practice

JANUARY 14, 2025

Providing great customer service at your medical practice boosts revenue and patient satisfaction.

Customer Service 52

Customer Service Patient Satisfaction Medication 52

Health Populi

JULY 20, 2020

Livongo’s approach, and others in this next-generation of consumer-facing virtual care tools, addresses the three patient-satisfaction drivers Accenture’s study revealed: a more personalized experience, quicker response, and more convenient access through new communication channels.

Communication 172

Communication Patient Representative Patient Satisfaction Follow-Up 172

Medical Economics

DECEMBER 17, 2024

Coaching is no more effective than exam room posters in patient satisfaction with clinician communication, study says.

Communication 59

Communication Patient Satisfaction 59

Health Populi

JUNE 29, 2020

The second chart illustrates several areas of efficiency that eConsults manifested including faster access to specialist opinions, better access to specialists, and reduced patient no-shows for visits to clinicians. The third chart presents various ranges of satisfaction for patients, primary care providers, and specialists.

Patient Satisfaction 127

Patient Satisfaction Tests Communication 127

Open Dental

MARCH 26, 2024

Learn how you can leverage AI for the dental insurance verification process to revolutionize efficiencies and increase patient satisfaction. The post Transforming Dental Insurance Verification with AI: Streamlining Eligibility Checks for Enhanced Efficiency appeared first on Open Dental Blog.

Insurance 59

Insurance Patient Satisfaction 59

Valant

MAY 30, 2024

By leveraging external expertise and building a strong internal team, practices can enhance their efficiency, compliance, and patient satisfaction. Effective HR practices support staff recruitment, training, and retention, cultivating a work environment conducive to high-quality patient care.

Billing 105

Billing Insurance Follow-Up Patient Satisfaction 105

Health Populi

OCTOBER 5, 2020

Power, Telehealth Patient Satisfaction Surges During Pandemic but Barriers to Access Persist. In the first six months of the COVID-19 pandemic, telehealth was a “bright spot in the ‘new normal,’” according to a report from J.D.

Physical Exams 147

Physical Exams Customer Service Insurance Follow-Up 147

Guideway Care

JULY 1, 2024

Long wait times at healthcare facilities are frustrating and inconvenient for patients. Besides the immediate discomfort, prolonged waiting can affect overall patient satisfaction. Let’s explore how wait times affect customer satisfaction.

Patient Satisfaction 52

Patient Satisfaction Patient Experience Scheduling Communication 52