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I’ve recently had the opportunity to spend a great deal of time as a patient, and from my perspective, the patientexperience is often sadly lacking. Losing Touch In far too many provider-patient encounters, the art of communication is lost, seemingly forgotten in the rush of things to do.
Amwell also began allying with TytoCare this week, to enable home-based physicalexams using med-tech designed for patients’ at-home use. For example, AmWell began collaborating with the Google cloud business, where the company invested $100 million to scale the alliance.
These included: A clinician’s lack of ability to conduct a physicalexam (75% of older people concerned about this). But a telehealth encounter was seen as more convenient than an office visit by 56% of older people. The study identified several key concerns about telehealth visits, shown in the graphic.
This collaborative approach involves the patient in a way that can improve compliance and, ultimately, the quality of care. Improved patient satisfaction Patient-present dictation can also improve the patientexperience.
But for anybody who has been a patient or accompanied a loved one who is ill, it is clear that empathy, compassion, and honesty matter just as much as clinical acumen. This is evident in research on the patientexperience , and something most of us can easily intuit.
Similarly, pre-prepared patient education materials for common conditions allow your team to send follow-up instructions with one click. Using the right medical practice software tools can improve the patientexperience and save you hours every week.
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