Northwest Career College

APRIL 9, 2025

Enhance Patient Communication Good communication skills will help the Medical Assistant build trust and ensure patients understand their treatment plans. Improved listening and explaining increase patient comfort and support. Here, the focus is to enhance these much-needed communication skills for a better patient experience.

Medical Assistant 40

Medical Assistant Medication Patient Satisfaction Follow-Up 40

Northwest Suburban College

SEPTEMBER 6, 2024

However, it’s crucial not to overlook the importance of non-technical or “soft” skills that significantly contribute to creating exceptional patient experiences. Time Management and Organization Medical assistants often juggle multiple tasks concurrently, from administrative responsibilities to direct patient care.

Medical Assistant 52

Medical Assistant Patient Experience Medication Continuing Education 52

MedVA

DECEMBER 7, 2023

Schedule Assistance: Virtual medical assistants excel in managing appointment schedules, ensuring that patients are accommodated efficiently. A MedVA virtual medical assistant can provide reminders and confirmations to patients, reducing no-show rates during the hectic holiday season.

Medical Assistant 52

Medical Assistant Medication Appointments Billing 52