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4 Ways To Optimize The Digital Patient Experience In Healthcare

Electronic Health Reporter

The article 4 Ways To Optimize The Digital Patient Experience In Healthcare appeared first on electronichealthreporter.com. It’s essential that with the advancements in technology that doctors, hospitals, and medical practices alike keep up. Your top priority as a provider should be […].

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The Outsized Impact of Digital Engagement On Patient Experience

Electronic Health Reporter

Consumers accustomed to Amazon-like retail experiences are now embracing digital across personal transactions, including healthcare. […]. The article The Outsized Impact of Digital Engagement On Patient Experience appeared first on electronichealthreporter.com.

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Why Patient Experience Is Key To Post-COVID Growth

Electronic Health Reporter

The article Why Patient Experience Is Key To Post-COVID Growth appeared first on electronichealthreporter.com. COVID-19 has disrupted industries, and nowhere is it more apparent than in healthcare. Given the urgency of addressing the pandemic – from ensuring new protocols are in place amidst […].

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Communication Is Key To Patient Experience During and After CVOID

Electronic Health Reporter

By Mike Pietig, vice president of healthcare experience, Avtex. Communication is core to delivering exceptional patient experiences every day. In the midst of the COVID-19 crisis, and as patients and their providers slowly move forward, […].

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Piecing Together The Fragmented Patient Experience

Electronic Health Reporter

In 2021 patients expect a digital health experience that is on par with their favorite consumer brand. The article Piecing Together The Fragmented Patient Experience appeared first on electronichealthreporter.com. While COVID has forced many healthcare services to rapidly adopt digital […].

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How Does Mobile Communication Impact The Patient Experience?

Electronic Health Reporter

Mobile communication technology in healthcare has the potential to improve the patient experience greatly. The article How Does Mobile Communication Impact The Patient Experience? With a 75% increase in usage last year, telehealth has proven itself a valuable tool […].

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How To Improve The Healthcare Patient Experience

Electronic Health Reporter

The healthcare industry has one of the worst reputations when it comes to customer experience. The article How To Improve The Healthcare Patient Experience appeared first on electronichealthreporter.com. A recent Salesforce study revealed that nearly half of consumers are unhappy with […].