Relias

APRIL 18, 2025

Patient experience trends for 2025 and beyond As healthcare evolves, patient experience remains at the forefront of delivering quality care. Emerging trends in patient experience not only reflect the changing needs and preferences of patients but also influence health outcomes and operational efficiency.

Patient Experience 40

Patient Experience Patient Satisfaction Follow-Up Communication 40

Northwest Suburban College

JULY 5, 2024

Dental Assistants play a significant role in enhancing patient experiences throughout their dental care journey. With responsibilities spanning beyond technical tasks, they forge strong connections with patients, helping to create a positive and comfortable environment within the dental clinic.

Patient Experience 52

Patient Experience Communication Vital Signs Collaboration 52

Health Prime

NOVEMBER 20, 2024

Some factors, including understaffing, inefficient processes, and unexpected increases in patient volume, can cause long wait times. Patients experience frustration and dissatisfaction when they experience long waits when accessing healthcare.

Medication 52

Medication Patient Satisfaction Communication Insurance 52

Health Prime

APRIL 11, 2024

Fee schedule analysis: Regularly review and update fee schedules to ensure the practice is billing appropriately for services rendered. Also, remember to optimize staffing levels and roles to improve productivity and patient care. Analyze denial patterns to identify root causes and implement corrective measures.

Billing 105

Billing Patient Satisfaction Scheduling Medical Coding 105

Health Prime

MARCH 21, 2024

The revenue cycle in healthcare refers to the entire process of managing the financial aspects of patient care, from the initial appointment scheduling to the final payment received for services rendered. Providers can minimize schedule gaps by strategically managing appointment slots and increasing patient throughput.

Billing 105

Billing Medication Follow-Up Appointments 105

DropStat

FEBRUARY 12, 2024

The entire organization, including the nursing staff and the beneficiaries, often experiences an uplift in reaching more objectives when centralized scheduling is adopted, and patient experience is often enhanced. What is centralized scheduling in nursing? Why is centralized scheduling important in healthcare?

Scheduling 52

Scheduling Unit Organization and Environment Follow-Up Communication 52

Northwest Career College

FEBRUARY 28, 2025

Some of the work activities include: Appointment Setting Managed patient records and ensured they were up-to-date. These vital tasks provide a seamless patient experience and allow medical professionals to focus on caregiving. Scheduler: This is organizing appointments and seeing an office running on schedule.

Medical Administrative Assistant 40

Medical Administrative Assistant Medication Problem Solving Skills Billing 40

EvidenceCare

MARCH 11, 2024

These measures play a fundamental role in hospital management, financial planning, and patient care optimization. By understanding and leveraging GMLOS and ALOS, hospital executives can improve operational efficiency and patient outcomes. What are the negative aspects of using ALOS?

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Discharges Admissions Patient Satisfaction Hospital 130

Arkenea

JANUARY 3, 2025

Telehealth and telemedicine technologies allow nurses to provide remote patient care, monitoring, and education, which has been particularly helpful during the COVID-19 pandemic. In particular, nursing has seen significant advancements in technology that have improved patient outcomes and enhanced the quality of care.

Patient Care 52

Patient Care Vital Signs Communication Hospital 52

Guideway Care

NOVEMBER 21, 2023

This is where an outsourced “care guidance” program and partner become invaluable. The Care Guidance Advantage 1. Bridging the Human-Tech Gap : Optimal patient care involves a human touch that automated technology alone can’t provide. healthcare system. For further insights, you can access the full article here.

Patient Care 52

Patient Care Follow-Up Communication Appointments 52

Northwest Career College

MAY 1, 2024

They play a significant role in scheduling patients and creating space for health providers to focus on delivering quality services. One of the most notable changes in patient scheduling is the widespread adoption of online appointment booking systems.

Medical Administrative Assistant 40

Medical Administrative Assistant Scheduling Medication Patient Satisfaction 40

CollaborateMD

MARCH 20, 2025

It streamlines administrative tasks, offering tools to enhance operational efficiency and patient care. Here’s a breakdown of essential features of practice management systems : Patient Scheduling : Streamline efficient appointment booking while minimizing no-shows through automated reminders.

Appointments 52

Appointments Billing Scheduling HIPAA 52

Physicians Practice

OCTOBER 11, 2024

It outlines how specific metrics reveal scheduling gaps, reduce patient wait times, and ultimately boost both revenue and patient satisfaction. By optimizing provider schedules and enhancing patient experiences, this guide provides a clear approach to making data work more effectively for healthcare operations.

Patient Satisfaction 45

Patient Satisfaction Patient Care Scheduling Appointments 45

Northwest Suburban College

MARCH 29, 2024

Their responsibilities are multifaceted, from patient care, sterilizing instruments, taking dental radiographs, to administrative work. In essence, dental assistants are the backbone of modern dentistry, operating behind the scenes to ensure optimal patient care.

Patient Care 52

Patient Care Sterilization Diagnostics Communication 52

Northwest Career College

APRIL 9, 2025

Enhance Patient Communication Good communication skills will help the Medical Assistant build trust and ensure patients understand their treatment plans. Improved listening and explaining increase patient comfort and support. Here, the focus is to enhance these much-needed communication skills for a better patient experience.

Medical Assistant 40

Medical Assistant Medication Patient Satisfaction Follow-Up 40

Health Prime

MAY 2, 2024

Implement appointment reminders and follow-ups Use automated appointment reminders and follow-up communications to enhance the patient experience. Patient reminders and follow-ups are critical for a successful practice. Outsourcing administrative tasks can free mental health practitioners to focus on patient care.

Follow-Up 105

Follow-Up Appointments Billing Scheduling 105

Guideway Care

APRIL 9, 2024

While the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey is a significant tool in measuring patient satisfaction, it represents a single aspect of the overall patient experience. This is possible by integrating HCAHPS findings with broader patient experience information.

Patient Satisfaction 52

Patient Satisfaction Patient Experience Discharges Outpatient Care 52

Health Populi

JUNE 6, 2021

Another 2 in 5 say they are leveraging the full capabilities of virtual care along the patient journey, as well as ensure security, privacy and compliance in their communication channels. I’ll be hosted by Karsten Russell-Wood who leads Philips’ portfolio for Post Acute & Home health care.

Patient Satisfaction 87

Patient Satisfaction Patient Experience Follow-Up Communication 87

Valant

MARCH 26, 2024

Worse yet, it could lead to inconsistent patient care. Standardizing technology systems can make all the difference to the efficiency of your workflow, the patient experience, the ease of training new staff, and your practice’s capacity to grow profits. Consider integration between software tools.

Scheduling 52

Scheduling Billing Patient Experience Appointments 52

Guideway Care

JUNE 18, 2024

government’s Agency for Healthcare Research and Quality to shape how physicians approach patient care. Enhancing Patient Experience Patient satisfaction is vital in the healthcare industry, as it directly affects the success of your practice, patient retention, and overall growth.

Patient Satisfaction 52

Patient Satisfaction Patient Experience Patient Centered Care Scheduling 52

Northwest Suburban College

JUNE 14, 2024

Medical Assistants work in various settings, including hospitals, clinics, private practices, and long-term care facilities, making them integral to the healthcare system. Medical Assistants also play a significant role in preventive medicine, assisting with screenings, patient education, and follow-up care.

Medical Assistant 52

Medical Assistant Medication Follow-Up Appointments 52

The Healthcare Blog

MARCH 31, 2025

Recent technological and business trends have begun transforming healthcare into a more unified and integrated experience: HITECH (in the U.S.) By leveraging UDHP capabilities, the organization improved system uptime and reduced delays in patient care caused by IT-related issues.

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Patient Service Coordinator Documentation Hospital Patient Experience 67

Medical Advantage

MARCH 8, 2024

With a host of features such as a web-based portal, automated messaging, and online scheduling, athenaCommunicator integrates seamlessly with athenahealth’s broader suite of healthcare software. athenahealth communicator’s diverse features include a web-based portal, automated messaging, and online scheduling.

Appointments 52

Appointments Communication Patient Satisfaction Scheduling 52

Practice Builders

MARCH 22, 2024

One way to do this is by asking patients about their experiences and what they liked or disliked. Additionally, making telehealth easy to use involves using simple tools for online communication and scheduling appointments. This quick access to care leads to better outcomes and higher levels of patient satisfaction.

Patient Satisfaction 59

Patient Satisfaction Appointments Scheduling Communication 59

Relias

JANUARY 8, 2024

But gaining patient trust isn’t the only benefit of high patient satisfaction scores. Medicare payment systems link patient satisfaction scores with reimbursement rates, making quality patient care a primary determinant of an organization’s viability and motivating healthcare administrators to implement patient satisfaction strategies.

Patient Satisfaction 52

Patient Satisfaction Patient Experience Hospital Scheduling 52

We Care Online

OCTOBER 24, 2024

This can be a major headache and result in disputes over pay with staff, and confusion when matching up timesheets and scheduling working hours. Another task that can really add to your team’s workload is the scheduling and re-scheduling of appointments. However, efficiency should never be put ahead of patient care.

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Huddles/Rounds Appointments Patient Experience Scheduling 52

Medical Advantage

MARCH 18, 2024

Looking at each facet of the care journey sheds light on what proactive action can be taken. Scheduling Many roles serve as the voice of the practice and appointment scheduling is a major one. When managing practice appointment scheduling, here are a few questions to ask. Clinical Staff The clinical staff (i.e.,

Patient Satisfaction 52

Patient Satisfaction Scheduling Best Practices Patient Experience 52

Valant

JULY 5, 2024

Today, efficient EHRs play a major role in improving practice operations, enhancing patient care, and driving growth and scalability. These processes form the backbone of an efficient behavioral health workplace, and can tremendously improve the patient and provider experience.

Documentation 40

Documentation Billing Scheduling Appointments 40

DropStat

FEBRUARY 25, 2024

The impact of language barriers on patient care There are many direct and indirect impacts of language barriers on patient care. Gain peace of mind for nurse schedulers when all shifts are scheduled up to 2 months in advance. </p>

Unit Organization and Environment 52

Unit Organization and Environment Scheduling Follow-Up Documentation 52

MedVA

DECEMBER 7, 2023

Schedule Assistance: Virtual medical assistants excel in managing appointment schedules, ensuring that patients are accommodated efficiently. A MedVA virtual medical assistant can provide reminders and confirmations to patients, reducing no-show rates during the hectic holiday season.

Medical Assistant 52

Medical Assistant Medication Appointments Billing 52

Northwest Suburban College

JULY 5, 2024

By mastering these communication strategies, Medical Assistants can significantly enhance patient care and professional opportunities in the ever-evolving world of healthcare. Effective communication and teamwork are vital to ensuring seamless patient care, safety, and overall satisfaction.

Medical Assistant 59

Medical Assistant Communication Teamwork Medication 59

Medical Advantage

MARCH 27, 2024

Efficient practice management stands as a cornerstone of successful patient care and operational excellence. By integrating scheduling, documentation, and revenue cycle tools into one unified system, athenahealth aims to reduce the complexity and time required to manage these critical functions.

Billing 52

Billing Patient Satisfaction Patient Care Appointments 52

Valant

MARCH 25, 2024

If your behavioral health practice is transitioning from one EHR to another, it’s important that the transition feel smooth to patients. Here are some key considerations for minimizing disruption for patients during an EHR switch. Examples might include: The new software will make scheduling easier.

Scheduling 52

Scheduling Communication Appointments Documentation 52

Valant

JUNE 19, 2024

Benefits for Patients and Providers Telemedicine offers several advantages: Efficiency: Patients save time by avoiding commutes and waiting rooms, leading to more efficient appointments. Convenience: Patients can schedule appointments at their convenience, sometimes even during non-traditional hours.

Triage 52

Triage Appointments HIPAA Hospital 52

Medical Advantage

MARCH 8, 2024

As a leading player in the healthcare technology market, athenahealth is committed to transforming patient care by streamlining administrative processes through its robust, cloud-based practice management software. Providers can view schedules, sign orders, and gain real-time access to EHR data, offering flexibility and convenience.

Billing 52

Billing Appointments Scheduling Patient Care 52

Valant

MARCH 14, 2024

As practices scale up, they often encounter unique complexities in managing patient care, administrative tasks, and regulatory compliance. Electronic health record (EHR) systems provide benefits that can play a pivotal role in optimizing practice operations and improving patient care delivery.

Billing 52

Billing Communication Patient Care Scheduling 52

Practice Builders

JANUARY 19, 2024

Within the dynamic healthcare field, where the combination of innovation and patient care determines the industry’s course, technology plays a critical role in improving patient outcomes and overall experiences.

Patient Experience 52

Patient Experience Patient Education Appointments Scheduling 52