Outpatient Care Patient Care Patient Satisfaction 
Guideway Care
APRIL 9, 2024
While the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey is a significant tool in measuring patient satisfaction, it represents a single aspect of the overall patient experience. This is possible by integrating HCAHPS findings with broader patient experience information.
Guideway Care
DECEMBER 23, 2024
Effective TCM programs include key components such as comprehensive discharge planning, medication reconciliation, and patient education, which collectively enhance patient engagement and outcomes. Initiatives such as Project RED and BOOST augment care transitions by conducting follow-up calls with patients.
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