Remove Outpatient Care Remove Patient Care Remove Patient Experience
article thumbnail

Common Myths About Medical Assistants

Scrubs

They’re skilled professionals who support physicians, nurses , and other healthcare providers in delivering quality patient care. Medical administrative assistants must communicate effectively with medical professionals and patients, requiring a working knowledge of medical concepts.

article thumbnail

Distinguishing HCAHPS From the Overall Customer Experience

Guideway Care

While the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey is a significant tool in measuring patient satisfaction, it represents a single aspect of the overall patient experience. This is possible by integrating HCAHPS findings with broader patient experience information.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Workforce Shortages and Health Care Cost Pressures Inspire RSNA 2023 (and yes, AI’s in the mix, too)

Health Populi

” As communicator, “the role… is one that is often under-valued or under-emphasized, yet it is one of the most vital links int he chain of our involvement in patient care,” ESR calls out.

article thumbnail

Understanding Transitional Care Management in Reducing Readmissions

Guideway Care

Initiated by the Centers for Medicare & Medicaid Services in 2013, TCM is focused on strengthening care coordination while striving to diminish instances of patients returning to the hospital after discharge. Initiatives such as Project RED and BOOST augment care transitions by conducting follow-up calls with patients.

article thumbnail

Emerging Roles In Healthcare

CareerStep

Why this role is emerging: As pharmacists take on more direct patient care responsibilities, especially for managing chronic conditions or providing vaccinations, pharmacy technicians are taking on a larger role in handling prescriptions, inventory, and insurance claims.