Health Populi

JUNE 6, 2021

Two studies published in May 2021 illustrate the value and importance of telehealth to patients in 2020, and a disconnect among many C-level executives working in hospitals, academic medical centers, and other care provider organizations. The post Telehealth Bolsters Patient Satisfaction (J.D.

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Patient Satisfaction Follow-Up Patient Experience Communication 87

Guideway Care

JULY 3, 2024

The healthcare industry attempts to enhance patient satisfaction in hospitals through the implementation of the 5 Ps of nursing rounding. This is proactive and forms a core part of quality patient care as patients’ needs are addressed satisfactorily and efficiently.

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Patient Satisfaction Huddles/Rounds Discharges Patient Education 52

Mobius MD

OCTOBER 15, 2024

Physicians realize the importance of interpersonal communication skills for delivering effective care and ensuring patient satisfaction. Yet changes in healthcare are pushing doctors to care for patients in shorter visits while juggling more administrative tasks. Finally, many Americans trust online doctor reviews.

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Patient Satisfaction Communication Patient Centered Care Follow-Up 52

Relias

JANUARY 8, 2024

In a consumer-driven industry, healthcare organizations must compete to gain new patients and maintain their loyalty. One effective way is to earn high patient satisfaction scores that demonstrate value to customers seeking a trusted healthcare partner.

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Patient Satisfaction Patient Experience Hospital Scheduling 52

Physicians Practice

JANUARY 14, 2025

Providing great customer service at your medical practice boosts revenue and patient satisfaction.

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Customer Service Patient Satisfaction Medication 111

Relias

JANUARY 30, 2024

Patient experience is directly tied to patient retention, reimbursement, and in many cases, better patient outcomes. As a result, many organizations continuously look for new ways to improve their patient satisfaction as efficiently and effectively as possible. How can you raise your patient satisfaction scores?

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Patient Satisfaction Patient Experience Scheduling Hospital 52

Health Prime

SEPTEMBER 12, 2024

This principle includes your Revenue Cycle Management (RCM) process from end-to-end, positioning it as a core for proper trustworthiness or effectiveness and patient satisfaction. In medical billing, precision and clarity are key. Read more about this in our blog How to explain payments to patients in your medical practice.

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Patient Satisfaction Billing Insurance Medication 93

Health Prime

SEPTEMBER 19, 2024

Accurate and efficient medical billing is essential for your practice to get timely reimbursement for the services you render to patients. Therefore, optimized medical billing cannot be overstated. Learn about the benefits of outsourcing your medical billing in our blog 5 reasons to outsource your medical billing.

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Billing Medication Patient Care Follow-Up 98

Health Prime

OCTOBER 17, 2024

Enrollments is an essential aspect of your medical billing process. Medical billers must submit and manage the enrollment process paperwork to make sure insurance companies acknowledge providers; therefore, they can bill for their services. Reasons why you should trust your enrollment process to a medical billing expert 1.

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Billing Medication Insurance Patient Care 98

Patient Approved

MARCH 24, 2015

According to the Schwartz Center for Compassionate Healthcare hospitals that show a commitment to empathy and sensitivity have a better bottom line and higher levels of patient and employee satisfaction. The study finds that compassionate care is not simply an aspect of the doctor-patient relationship.

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Patient Satisfaction Patient Experience Hospital Patient Care 52

Health Prime

MARCH 21, 2024

Setting up transparent financial arrangements when necessary, such as payment plans, supports patient satisfaction and ensures that the financial aspect of their care is manageable. Read more about enhancing your patient billing process in our whitepaper How to Improve your Patient Collections Process.

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Billing Medication Follow-Up Appointments 105

MedVA

NOVEMBER 22, 2024

This recognition underscores MEDVA’s transformative impact on healthcare efficiency, affordability, and quality of care, as it empowers medical practices across the United States to address staffing challenges with virtual assistants (VAs) who deliver essential support for operational tasks. Founded by doctors Steven Kupferman, M.D.,

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Patient Satisfaction Medical Assistant Medical Office Support Patient Centered Care 98

Health Prime

APRIL 11, 2024

Medical practices and billing services constantly seek ways to enhance efficiency and financial performance. However, Practice Optimization takes a holistic approach, addressing operational efficiency, staff productivity, and patient satisfaction. Revenue is essential because the incoming cash pays physicians for their work.

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Billing Patient Satisfaction Scheduling Medical Coding 105

Health Prime

APRIL 4, 2024

Predictive medical billing refers to using analytics and data-driven insights to forecast and anticipate various aspects of the medical billing process in healthcare. By analyzing historical billing data, predictive medical billing systems can identify patterns and trends that may indicate potential issues in the future.

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Billing Medication Patient Satisfaction Scheduling 81

Sensible Medicine

JUNE 16, 2023

He suffered from an impressive list of medical problems: diabetes, obstructive sleep apnea, hypertension, atrial fibrillation, and restless leg syndrome. His wife, also a long-term patient of mine, had succumbed to pancreatic cancer that had capped years of debilitating illnesses. When I last saw RP, he was an 87-year-old man.

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Insurance Patient Satisfaction Follow-Up Documentation 242

Health Prime

JULY 18, 2024

Denial management is crucial in medical billing, ensuring healthcare providers receive rightful reimbursement for their services. However, navigating denial management can often be challenging for medical practices. According to an MGMA Stat Poll , 69% of healthcare leaders reported their organization’s denials have increased.

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Billing Patient Satisfaction Documentation Medication 105

Health Prime

FEBRUARY 28, 2024

Medical practices are caught between declining reimbursement and increasing costs due to more complex regulations, higher employee costs, and the need for more sophisticated technology. Partnering with the right medical billing company is crucial for the financial health of your practice.

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Billing Medication Patient Satisfaction HIPAA 88

Health Prime

MAY 16, 2024

From fostering financial transparency to minimizing billing errors and accelerating reimbursement, a well-optimized RCM system contributes significantly to patient satisfaction. By investing in advanced RCM technologies and practices , your medical practice can shape a positive and seamless healthcare journey for patients.

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Patient Experience Billing Appointments Patient Satisfaction 105

Practice Builders

FEBRUARY 28, 2024

In the competitive landscape of healthcare, patient experience plays a pivotal role in shaping the success and reputation of medical practices. Understanding the significance of patient experience in healthcare is crucial for building trust, satisfaction, and fostering long-term relationships.

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Patient Experience Patient Satisfaction Communication Appointments 90

Health Populi

FEBRUARY 24, 2020

Patient-facing digital tools help patients with fairly basic tasks like making appointments, seeking doctors, and paying bills. Motivations for expanding digital tools for patients are to enhance access to care, empowering patients to monitor and manage their health, and deliver greater patient satisfaction.

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Billing Medication Follow-Up Patient Experience 96

Health Prime

DECEMBER 4, 2024

The holiday season is a time of joy and celebration, but for medical practices, it can also significantly increase workload. Managing the administrative burden can be challenging, with staff taking time off and patient visits spiking. This will minimize administrative burdens while providing unprecedented ease.

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Billing Scheduling Appointments Patient Satisfaction 98

NHA Now

JULY 20, 2020

The medical assistant spends a lot of time with patients, making soft skills essential to patient interactions and patient satisfaction. In our recent survey of employers in the 2020 Industry Outlook , the soft skill that's most important for medical assistants to possess is professionalism.

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Medical Assistant Patient Satisfaction Medication 52

Arkenea

JULY 12, 2024

Medical insurance verification software is developed to automate the process of verifying patients’ insurance coverages. This software is connected to the insurance company’s database to retrieve real-time data on a patient’s insurance status. Frustrated patients may not come back second time.

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Insurance EHR / EMR Medication Patient Satisfaction 52

Health Prime

NOVEMBER 20, 2024

If it happens, errors or inefficiencies can lead to multiple problems, affecting patient satisfaction and your practice’s overall efficiency and financial health. Practices can begin to identify and implement targeted strategies to address them, improving patient satisfaction, operational efficiency, and financial stability.

Medication 52

Medication Patient Satisfaction Communication Insurance 52

Health Populi

JULY 20, 2020

About 1 in 2 patients now receive treatment at home instead of going to a provider’s office, using virtual tools like video conference calls (“Zoom-ing” for medical care), online chat, and mobile health apps downloaded on smartphones. We’re calling it Consumer Directed Virtual Care.”.

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Communication Patient Representative Patient Satisfaction Follow-Up 172

Health Prime

OCTOBER 24, 2024

According to the American Academy of Professional Coders (AAPC) , benchmarking is critical for assessing and enhancing patient satisfaction, practicing financial stability, and improving care quality. Benchmarking allows you to identify trends and detect areas where your medical practice can improve processes.

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Medication Patient Satisfaction Scheduling Appointments 52

Health Prime

OCTOBER 24, 2024

According to the American Academy of Professional Coders (AAPC) , benchmarking is critical for assessing and enhancing patient satisfaction, practicing financial stability, and improving care quality. Benchmarking allows you to identify trends and detect areas where your medical practice can improve processes.

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Medication Patient Satisfaction Scheduling Appointments 52

CollaborateMD

DECEMBER 5, 2023

Data that helps make decisions and increases prosperity in healthcare practices In the complex healthcare industry, medical billing metrics serve as guiding beacons for practices and billing services. Understanding Medical Billing Metrics Medical billing KPIs are essential metrics in the healthcare industry for several reasons.

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Billing Medication Patient Satisfaction Appointments 52

We Care Online

NOVEMBER 5, 2024

The digital transformation of healthcare has enabled medical professionals to connect with patients in ways that were unimaginable just a decade ago. From telemedicine consultations to AI-driven chatbots, digital platforms are reshaping the patient-provider relationship.

Medication 52

Medication Follow-Up Patient Satisfaction Communication 52

Health Prime

JUNE 20, 2024

However, with fewer healthcare professionals available, patient-to-provider ratios increase, leading to longer wait times, rushed appointments, and reduced patient satisfaction. In extreme cases, this can result in delayed diagnoses and treatment, negatively impacting patient outcomes. At Health Prime, we can help!

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Billing Patient Care Appointments Patient Satisfaction 105

EvidenceCare

MARCH 11, 2024

Moreover, by analyzing GMLOS and ALOS, healthcare facilities can pinpoint issues leading to longer stays and implement strategies to optimize patient flow. This not only improves cost management but also enhances patient satisfaction by reducing unnecessary hospital days and the risk of hospital-acquired conditions.

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Discharges Admissions Patient Satisfaction Hospital 130

Northwest Career College

MAY 1, 2024

Medical Administrative Assistants are an essential part of the healthcare system. They play a significant role in scheduling patients and creating space for health providers to focus on delivering quality services. One of the most notable changes in patient scheduling is the widespread adoption of online appointment booking systems.

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Medical Administrative Assistant Scheduling Medication Patient Satisfaction 40

Amber Pharmacy

SEPTEMBER 14, 2023

The new Vitality program helps support patients through billing, medications, dietitian support and patient outreach. At Amber Specialty Pharmacy, each patient is assigned a billing specialist who ensures all resources are being utilized to reduce patient expenses and guarantee timely medication delivery.

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Billing Patient Satisfaction Medication Patient Experience 105

Health Prime

JULY 25, 2024

Promoting screenings for Hepatitis benefits medical practices by improving patient health outcomes, reducing long-term healthcare costs, ensuring compliance, and generating revenue. Medical practices play a pivotal role in raising awareness and promoting screenings to prevent the spread of this disease.

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Patient Education Patient Care Patient Satisfaction Medication 105

Health Prime

OCTOBER 10, 2024

Accurate coding is key Accurate medical coding is one fundamental aspect of maximizing reimbursements. Incorrect coding can result in claim denials or payment delays, negatively impacting cash flow and patient satisfaction. A 2023 IGNUX report states that hospital coding mistakes make up 63% of medical billing errors.

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Billing Medical Coding Documentation Insurance 97

Scrubs

AUGUST 5, 2023

This model of care pays providers, nurses, and physicians based on their ability to improve patient outcomes, rather than on the quantity of healthcare services they provide. For Patients: Value-based care lowers the price of care for consumers. This leads to increased efficiency, better results, and increased patient satisfaction.

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Patient Satisfaction Patient Safety Medication Billing 130

CollaborateMD

DECEMBER 10, 2024

Despite its significance, the manual processes involved in tackling medical claims are error prone and time-consuming. Join us as we examine how automation revolutionizes medical claims processing accuracy and improves outcomes across the healthcare spectrum. Reducing duplication errors in medical claims documentation.

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Medication Billing Insurance HIPAA 52