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We also need to develop active listeningskills, which allow us to understand and address patient concerns accurately. Simply listening without interrupting can go a long way in building trust and providing better care. Active ListeningSkills Active listening is an essential communication skill for medical assistants.
Medical Assistants conduct various types of health screenings, such as checking blood pressure, conducting vision and hearing tests, and measuring weight and height. They are also responsible for collecting patient medical histories and being vigilant for key risk factors that could indicate potential health problems.
Communication Skills: Strong verbal and written communication skills to interact with patients, physicians, and other medical staff professionally. Active listeningskills to understand patient needs and relay messages accurately. On the other hand, a Medical Assistant performs both administrative and clinical duties.
Scheduling delays often occur for specialists or when conducting diagnostic tests. Listen Patients want to feel heard. A Medscape poll found 89% of nurses and 87% of physicians rated their listeningskills as high. Communicate delays and give context when possible. Communicate standard timelines.
So it’s kind of hard to pinpoint one particular skill or characteristic that we’re looking for other than someone who is empathetic, want to be in the profession, willing to work long hours, willing to have good listeningskills, and compassionate and thoughtful and someone who is willing to be a lifelong learner.
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