Northwest Suburban College

NOVEMBER 15, 2024

Enhancing patient care is at the core of the Medical Assistant Program at Northwest Suburban College (NWSC). We focus on fostering professionalism and excellent communication skills to improve interactions with patients and colleagues. Ready to make a difference in patient care?

Medical Assistant 59

Medical Assistant Patient Care Medication Vital Signs 59

CollaborateMD

MARCH 7, 2025

Applications of automation span everything from medical billing and administrative processes to enhancing patient care through clinical decision support and real-time analytics. Automation minimizes human error in critical areas such as diagnosis coding, medical billing, and revenue cycle management (RCM).

Billing 52

Billing Appointments Patient Satisfaction Patient Care 52

MedicalGPS

NOVEMBER 9, 2022

You can use our Quality Assurance Observation Checklist and the guidance in the video below to quantitatively and easily observe the front-line support staff at your medical practice to identify opportunities and celebrate exemplary customer service and patient care. Ask patients about their jobs, children, travel, and hobbies.

Customer Service 95

Customer Service Communication Patient Experience Huddles/Rounds 95

CareerStep

MAY 27, 2024

The pharmacy technician plays an important role in reducing patient waiting time by efficiently and correctly scanning or entering information into a patient database. You’re also filling medications for different timeframes when working in institutional pharmacy vs community pharmacy.

Hospital 52

Hospital Certification Huddles/Rounds Insurance 52

Arkenea

OCTOBER 15, 2024

The digitization of healthcare services has been transformative, enabling significant improvements in the delivery, cost, and quality of care. The electronic health record (EHR) lies at the heart of this transformation, providing a comprehensive, real-time digital view of a patient’s medical history.

Tests 52

Tests Medical History HIPAA Best Practices 52

Prism Career Institute

MARCH 11, 2025

Medical assistants are trained to complete clinical and administrative job duties, but most focus on one or the other, although some provide both. This program features a well-rounded curriculum with courses designed to teach direct patient care and basic administrative tasks.

Medical Assistant 52

Medical Assistant Certified Nursing Assistant Medication Unit Organization and Environment 52

Setting Sights

MAY 7, 2021

Each morning, the doctors came round to the bedside, barely taking one look at my desperate face, before finally making brief eye contact and clearing their throats. I explained that my hip and shoulder were dislocated, a common complication of EDS, and that I needed to swap sides. “We’re just starting our rounds now”, they reassured me.

Admissions 52

Admissions Follow-Up Hospital Huddles/Rounds 52