Relias

JANUARY 30, 2024

Patient experience is directly tied to patient retention, reimbursement, and in many cases, better patient outcomes. As a result, many organizations continuously look for new ways to improve their patient satisfaction as efficiently and effectively as possible. How can you raise your patient satisfaction scores?

Patient Satisfaction 52

Patient Satisfaction Patient Experience Scheduling Hospital 52

Electronic Health Reporter

JULY 29, 2019

Today’s healthcare organizations face tremendous pressure to deliver high-quality care and improve patient satisfaction, all while reducing costs. As hospitals adapt to new value-based care models, telehealth can be a great way to improve patient satisfaction and engagement.

Patient Satisfaction 110

Patient Satisfaction Hospital 110

Patient Approved

MARCH 24, 2015

Recognizing the concerns, distress and suffering of patients and their families, and taking action to relieve them, can be difficult with hundreds of patients to see. That does not, however, decrease the important of compassion in patient care. Acting on these reviews can help hospitals improve their services.

Patient Satisfaction 52

Patient Satisfaction Patient Experience Hospital Patient Care 52

EvidenceCare

MARCH 11, 2024

These measures play a fundamental role in hospital management, financial planning, and patient care optimization. By understanding and leveraging GMLOS and ALOS, hospital executives can improve operational efficiency and patient outcomes. It is the simplest and most commonly used metric for evaluating patient stays.

Discharges 130

Discharges Admissions Patient Satisfaction Hospital 130

Walker Info - Patient Experience

JANUARY 20, 2025

Improving Access and Outcomes Using Success, Effort, Emotion, and Trust Metrics A nurse enters a hospital room for a routine blood draw. She greets the patient, explains why she is there, and begins the task. Hospitals with higher patient experience scores report a 161% better net margin than competitors with low scores. [1]

Patient Experience 52

Patient Experience Patient Satisfaction Hospital Follow-Up 52

Healthcare Law Insights blog

APRIL 25, 2022

The Acute Care Hospital at Home model (ACHAH) provides traditional hospital inpatient acute-level services at home. Prior to the pandemic a Centers for Medicare and Medicaid pilot study yielded positive results with respect to hospital readmission rates and follow-up emergency department visits.

Hospital 52

Hospital Acute Care Patient Satisfaction Follow-Up 52

Medical Gas Compliance

MARCH 27, 2023

As healthcare facility managers, we aim to keep patients safe and in a welcoming environment that enhances quality and patient satisfaction. Therefore, a healthcare design trend we continue to see requires creating spaces that reflect calmness and strive to ease the patient's journey. Dr. Roger Ulrich, Ph.D.,

Patient Experience 93

Patient Experience Patient Satisfaction Hospital 93

Guideway Care

APRIL 2, 2024

Did you know that over 7,000 patients daily respond to the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey? This survey provides a standardized method for collecting and reporting patients’ perspectives on hospital care.

Hospital 52

Hospital Patient Experience Patient Satisfaction Patient Care 52

Health Populi

JULY 20, 2020

Livongo’s approach, and others in this next-generation of consumer-facing virtual care tools, addresses the three patient-satisfaction drivers Accenture’s study revealed: a more personalized experience, quicker response, and more convenient access through new communication channels.

Communication 172

Communication Patient Representative Patient Satisfaction Follow-Up 172

Doximity

NOVEMBER 5, 2021

First, we now offer a TV news anchor-like banner or name badge displaying the clinician’s name, credentials, specialties, and hospital logo within the video visit interface. In a recent post-visit survey 1 , patients rated clinicians with virtual name badges 0.48 stars higher on average than those without (on a 5-star scale).

Patient Satisfaction 52

Patient Satisfaction Patient Experience Follow-Up Hospital 52

EvidenceCare

APRIL 16, 2024

This comprehensive guide provides hospital and revenue cycle leadership with vital insights on preparing for CERT audits and establishing processes for compliant documentation. Hospitals need to be aware of these state-specific rules as well. Think of your documentation as the ironclad defense for your hospital admissions.

Documentation 130

Documentation Admissions Discharges Billing 130

Relias

MARCH 1, 2023

As an SNF operator, one strategy to rebuild occupancy and increase revenues is to partner with a local hospital and become part of its SNF-preferred network. This partnership can help secure referrals and stimulate cash flow, especially when taking on highly complex patients. Patients always have a choice,” she noted.

Hospital 52

Hospital Acute Care Discharges Patient Satisfaction 52

We Care Online

NOVEMBER 5, 2024

By ensuring that these portals are user-friendly and secure, medical professionals can make it easier for patients to access their health information, reducing frustration and enhancing the overall experience. Positive feedback can reinforce trust, while constructive feedback offers valuable insights into how to better meet patients’ needs.

Medication 52

Medication Follow-Up Patient Satisfaction Communication 52

Mobius MD

OCTOBER 31, 2024

Whether you’re a new resident or a seasoned attending physician, it’s valuable to ask how physicians can communicate with patients more effectively in a clinical setting. Explanation : Explain what to expect next, answer questions, and let the patient know how to contact you. Thank you : Thank the patient and family.

Communication 52

Communication Patient Satisfaction Best Practices Certification 52

Coronis Health

AUGUST 31, 2023

Ensuring accurate coding and compliance reflects your patients’ diagnoses and care and encourages your facility to exceed revenue performance goals. Many hospitals don’t have the expertise, manpower, or time to establish coding compliance and an efficient workflow. This process requires meticulous attention to detail.

Hospital 52

Hospital Medical Coding Billing Documentation 52

Scrubs

JANUARY 22, 2024

In the bustling corridors of a hospital or a private clinic, healthcare professionals often face a daunting avalanche of paperwork. Agendas are filled to the brim, and stacks of patient records teeter on desks, demanding attention.

Documentation 147

Documentation Medication Patient Satisfaction HIPAA 147

Health Populi

FEBRUARY 24, 2020

There’s a gap between the supply of digital health tools that hospitals and health systems offer patients, and what patients-as-consumers need for overall health and wellbeing. This chasm is illustrated in The future of the digital patient experience , the latest report from HIMSS and the Center for Connected Medicine (CCM).

Billing 96

Billing Medication Follow-Up Patient Experience 96

Sensible Medicine

MAY 26, 2023

By way of introduction, I’ll save myself time and energy by quoting from a JGIM article (minus references), A National Survey of Internal Medicine Primary Care Residency Program Directors : Primary care has been associated with better health outcomes, higher patient satisfaction, and decreased health care cost.

Patient Satisfaction 157

Patient Satisfaction Hospital 157

Coronis Health

AUGUST 10, 2023

Hospital coding accuracy is a significant component of the claims process. It’s necessary for hospitals to ensure that they receive the correct reimbursement for their services. Best practices in hospital billing and coding processes are key to guiding coders as they navigate the complexities of chart documentation.

Best Practices 52

Best Practices Hospital Medical Coding Documentation 52

Health Prime

JUNE 20, 2024

According to the 2023 ACHE’s Top Issues Confronting Hospitals survey , workforce challenges emerged as the foremost concern for hospital CEOs, ranking number one on their list of priorities. In extreme cases, this can result in delayed diagnoses and treatment, negatively impacting patient outcomes.

Billing 105

Billing Patient Care Appointments Patient Satisfaction 105

Guideway Care

APRIL 9, 2024

While the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey is a significant tool in measuring patient satisfaction, it represents a single aspect of the overall patient experience. This is possible by integrating HCAHPS findings with broader patient experience information.

Patient Satisfaction 52

Patient Satisfaction Patient Experience Discharges Outpatient Care 52

Minority Nurse

JUNE 22, 2022

Johnson, “was the language, the cultural barriers and the stress the women experienced when they would come to the hospital. But the engagement of navigators to improve certain service outcomes, and ultimately access to services, added a dimension that has made the service provider a key contributor to the improvement of patient satisfaction.

Patient Satisfaction 98

Patient Satisfaction Communication Hospital Appointments 98

CollaborateMD

MARCH 7, 2025

Some benefits of automation in healthcare include: Improving patient scheduling and lessening the load of clerical work. Getting paid more consistently Better patient retention and improved patient satisfaction. And, according to McKinsey, more individualized treatment equals greater patient satisfaction.

Billing 52

Billing Appointments Patient Satisfaction Patient Care 52

Minority Nurse

NOVEMBER 8, 2023

She emphasizes the importance of building meaningful connections with patients, their families, and their communities. This holistic approach to patient care makes Sheppard Pratt a distinguished leader in behavioral healthcare and a place where patients can expect to be treated with the utmost care and respect.

Unit Organization and Environment 105

Unit Organization and Environment Patient Centered Care Collaboration Hospital 105

Guideway Care

JANUARY 14, 2025

It recalibrates existing medical pathways with an emphasis on practices grounded in scientific evidencethereby rendering patient management not only more effective but also more cost-efficientwhich leads to better outcomes for patients and reduces unnecessary interventions and hospital readmissions.

Patient Experience 52

Patient Experience Acute Care Discharges Collaboration 52

Health Populi

SEPTEMBER 27, 2018

The second image shows that health consumers most-trust academic medical centers (teaching hospitals) and professional medical associations, along with community hospitals and pharmacies, as sources of reliable information on treatments. And did I mention consumer-patient satisfaction?

Patient Satisfaction 85

Patient Satisfaction Hospital Billing Medication 85

EvidenceCare

OCTOBER 16, 2023

Healthcare providers can monitor patients’ vital signs and intervene promptly if concerning trends emerge. This proactive approach not only improves patient outcomes but also reduces hospital readmissions. These AI-powered algorithms assist physicians in making more accurate diagnoses and predicting potential health risks.

Vital Signs 130

Vital Signs Follow-Up Patient Satisfaction Hospital 130

EvidenceCare

MAY 8, 2024

AI isn’t here to replace doctors; it’s here to give them back their time for patient care. These can help patients find their way around the hospital and save time. This can significantly reduce the risk of errors and improve patient safety.

Patient Care 130

Patient Care Follow-Up Patient Satisfaction Patient Safety 130

Guideway Care

DECEMBER 23, 2024

Transitional care management (TCM) plays a critical role in reducing hospital readmissions by ensuring patients receive proper care and support as they transition from the hospital to home. By focusing on follow-up care, medication management, and patient education, TCM addresses the primary factors leading to readmissions.

Discharges 52

Discharges Follow-Up Patient Satisfaction Transfers 52

Health Prime

SEPTEMBER 19, 2024

Staffing challenges and turnover According to Statista , the average staff turnover rate of hospitals in the U.S. Limited focus on patient care Balancing medical billing along with patient care responsibilities can overwhelm providers. stood at 22.7%

Billing 98

Billing Medication Patient Care Follow-Up 98

Walker Info - Patient Experience

FEBRUARY 1, 2023

Multiple studies show a link between quality patient experience and lower rates of hospital readmissions, complications, and mortality. Deloitte found that hospitals with top patient experience scores enjoy a net margin nearly 5% higher than peers with low ratings. The healthcare organizations benefit financially as well.

Patient Experience 52

Patient Experience Patient Satisfaction Patient Centered Care Hospital 52

Minority Nurse

FEBRUARY 23, 2023

A bullying culture contributes to a poor nurse work environment, increased risk to patients, lower Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) patient satisfaction scores, and greater nurse turnover, which costs the average hospital $4 million to $7 million a year.

Documentation 96

Documentation Patient Satisfaction Patient Safety Follow-Up 96

CollaborateMD

DECEMBER 10, 2024

Understanding the Challenges in Claims Processing Errors in medical claims processing have traditionally posed significant challenges for hospitals, insurers, and patients alike. Automation improves patient engagement and satisfaction by providing superior billing data management that is accessible from anywhere.

Medication 52

Medication Billing Insurance HIPAA 52

Guideway Care

AUGUST 22, 2023

A recent feature article authored by Craig Parker, CEO, Guideway Care, and published in Medical Economics describes the multiple challenges faced by rural hospitals, issues that have gained national attention. But amidst these challenges, a beacon of hope is emerging in the form of Care Guidance.

Patient Satisfaction 52

Patient Satisfaction Hospital Medication Patient Care 52

We Care Online

OCTOBER 28, 2024

Telehealth allows these patients to receive timely care without the added burden of physically getting to a clinic or hospital. Convenience and Time Savings Telehealth appointments save time for both patients and healthcare providers. This reduced connection may impact patient satisfaction and the overall quality of care.

Follow-Up 58

Follow-Up Appointments Physical Exams Vital Signs 58

Health Prime

JULY 25, 2024

This fosters trust and strengthens the patient-provider relationship, increasing patient satisfaction and loyalty. By promoting screenings, medical practices contribute to healthcare cost containment efforts and promote efficient resource utilization.

Patient Education 105

Patient Education Patient Care Patient Satisfaction Medication 105

Medical Gas Compliance

MAY 12, 2021

As a medical gas systems provider , CHT agrees that we collectively have the power to address patient health and safety and address patient flow in hospitals. Improving your patient flow is a way to increase revenue and patient satisfaction.

Patient Satisfaction 52

Patient Satisfaction Patient Safety Hospital Medication 52