ACI Medical & Dental School

MARCH 9, 2024

A Medical Secretary is an important member of a health care team who performs administrative and other supportive tasks in a variety of healthcare settings such as hospitals and doctor’s offices. Communication Skills: Strong verbal and written communication skills to interact with patients, physicians, and other medical staff professionally.

Medical Secretary 52

Medical Secretary Medication Medical Terminology Unit Organization and Environment 52

Walker Info - Patient Experience

FEBRUARY 1, 2023

Scheduling delays often occur for specialists or when conducting diagnostic tests. Listen Patients want to feel heard. A Medscape poll found 89% of nurses and 87% of physicians rated their listening skills as high. Communicate delays and give context when possible. Communicate standard timelines.

Patient Experience 52

Patient Experience Patient Satisfaction Appointments Scheduling 52

Accepted Blog

OCTOBER 10, 2023

So it’s kind of hard to pinpoint one particular skill or characteristic that we’re looking for other than someone who is empathetic, want to be in the profession, willing to work long hours, willing to have good listening skills, and compassionate and thoughtful and someone who is willing to be a lifelong learner.

Medication 52

Medication Admissions Unit Organization and Environment Collaboration 52