Telehealth Update from J.D. Power, Amwell, Cigna, GoodRx, and a Trio of Smart Doctors
Health Populi
OCTOBER 5, 2020
Power, Telehealth Patient Satisfaction Surges During Pandemic but Barriers to Access Persist. Across all providers, AmWell scored highest at 885, followed by Doctor on Demand with 879 points. Cigna, the highest-scoring payer-backed telehealth organization, racked up 874 points on the 1,000-point scale. In the study, J.D.
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