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Maximizing Healthcare Reimbursement Through Higher Patient Satisfaction Scores

Relias

In a consumer-driven industry, healthcare organizations must compete to gain new patients and maintain their loyalty. One effective way is to earn high patient satisfaction scores that demonstrate value to customers seeking a trusted healthcare partner. In 2019, $1.9

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How to Keep Patients Satisfied — and Raise Your Patient Satisfaction Scores

Relias

Patient experience is directly tied to patient retention, reimbursement, and in many cases, better patient outcomes. As a result, many organizations continuously look for new ways to improve their patient satisfaction as efficiently and effectively as possible. How can you raise your patient satisfaction scores?

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Telehealth Bolsters Patient Satisfaction (J.D. Power), and Providers Are Working to Catch Up (BDO)

Health Populi

Two studies published in May 2021 illustrate the value and importance of telehealth to patients in 2020, and a disconnect among many C-level executives working in hospitals, academic medical centers, and other care provider organizations. Consumers’ satisfaction with both health plan websites and information and communication.

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Distinguishing HCAHPS From the Overall Customer Experience

Guideway Care

While the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey is a significant tool in measuring patient satisfaction, it represents a single aspect of the overall patient experience. This is possible by integrating HCAHPS findings with broader patient experience information.

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The Future of Hospital at Home

Healthcare Law Insights blog

The Acute Care Hospital at Home model (ACHAH) provides traditional hospital inpatient acute-level services at home. Prior to the pandemic a Centers for Medicare and Medicaid pilot study yielded positive results with respect to hospital readmission rates and follow-up emergency department visits.

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The Importance of Hospital Coding: Maximizing Reimbursements and Compliance

Coronis Health

Ensuring accurate coding and compliance reflects your patients’ diagnoses and care and encourages your facility to exceed revenue performance goals. Many hospitals don’t have the expertise, manpower, or time to establish coding compliance and an efficient workflow. This process requires meticulous attention to detail.

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Doximity Raises Patient Satisfaction Scores with Telehealth Name Badges, Expanded Group Calling & Press Ganey Partnership

Doximity

First, we now offer a TV news anchor-like banner or name badge displaying the clinician’s name, credentials, specialties, and hospital logo within the video visit interface. In a recent post-visit survey 1 , patients rated clinicians with virtual name badges 0.48 stars higher on average than those without (on a 5-star scale).