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These included: A clinician’s lack of ability to conduct a physicalexam (75% of older people concerned about this). But a telehealth encounter was seen as more convenient than an office visit by 56% of older people. The study identified several key concerns about telehealth visits, shown in the graphic. 24% had privacy concerns.
Most doctors wish they could spend less time documenting care and more time providing it. Dictating clinical notes in the presence of your patients is a win-win: you maximize efficiency and repeat the treatment plan to the patient. In this way, patient communication doubles as documentation time.
But for anybody who has been a patient or accompanied a loved one who is ill, it is clear that empathy, compassion, and honesty matter just as much as clinical acumen. This is evident in research on the patientexperience , and something most of us can easily intuit. Also document behaviors you hope to avoid.
Tasks like prior authorizations, quality reporting, messaging patients, and EHR documentation often overflow into after-clinic work. MAs can give certain vaccines, enter refills in the EHR for many medications, help with documentation, educate patients, and much more. Thoughtful delegation benefits your entire team.
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