Minority Nurse

FEBRUARY 23, 2023

A new grad nurse tells the story of a preceptor who seems determined to sabotage her orientation period, assuredly setting her up for failure and job loss. Other nurses follow the bully’s lead when it comes to treating this nurse with disrespect. These statements are sadly true, and the problem is too well documented to ignore.

Documentation 96

Documentation Patient Satisfaction Patient Safety Follow-Up 96

Mobius MD

NOVEMBER 26, 2024

In their article, Dr. Bodenheimer and Dr. Sinsky emphasized that physician burnout is associated with lower patient satisfaction, reduced health outcomes, and increased costs. They state clearly: “Burnout among the health care workforce threatens patient-centeredness and the Triple Aim.”

Documentation 59

Documentation Medical Assistant Patient Experience Patient Satisfaction 59

Relias

SEPTEMBER 20, 2024

Empower employees to speak up and report issues, ensuring confidentiality and support. Ensure incidents are documented and promptly addressed. In severe cases, it can lead to physical symptoms like insomnia, weight changes, or even cardiac problems. Leadership must model healthy behaviors Cultural change starts from the top.

Conflict Resolution 98

Conflict Resolution Teamwork Communication Collaboration 98

E-Clinic

SEPTEMBER 27, 2022

As well as providing any necessary clinical follow up required after treatment, aftercare provides an opportunity to continue and build on your relationship with your patient. By offering a comprehensive aftercare package within your treatment plan, you’ll improve outcomes and ensure patient satisfaction.

Follow-Up 52

Follow-Up Patient Satisfaction Appointments Clinic Management 52

Mobius MD

SEPTEMBER 16, 2024

Your employees want opportunities to improve, and even small changes to the patient visit workflow can eliminate unnecessary tasks and headaches for busy staff. In turn, workflow improvements and a happy team ensure patient satisfaction and excellent care. Streamline your patient visit workflow with these tips 1.

Documentation 52

Documentation Scheduling Appointments Tests 52

Valant

JULY 5, 2024

An EHR system tailored to the needs of behavioral health practices can help streamline operations as well as enhance patient satisfaction. Streamlined intake processes not only improve patient satisfaction but also boost operational efficiency, allowing staff to focus their time and attention on delivering high-quality care.

Patient Satisfaction 52

Patient Satisfaction Billing HIPAA Appointments 52

MedicalGPS

JANUARY 11, 2023

It’s not unusual for some patients to spend 30 minutes or more attempting to make an appointment without success. It is imperative that the scheduling problem be solved to provide adequate care, improve patient satisfaction, increase revenue and make the physician’s practice run as smoothly as possible.

Scheduling 52

Scheduling Appointments Patient Satisfaction Follow-Up 52

Valant

MARCH 20, 2024

Inconsistent Quality of Care and the Clinical Workflow Variability in treatment outcomes or patient satisfaction can indicate gaps in clinical protocols or practices. Inconsistent quality of care poses risks to patients and to the reputation of behavioral health practices.

Billing 52

Billing Communication Documentation Patient Satisfaction 52

Mobius MD

JANUARY 24, 2024

Medical dictation can shave off hours of documentation time each week if you have the correct workflow. We hear the same thing from many physicians: dictating notes during patient visits makes it possible to keep up with a heavy documentation load while producing excellent results. This is the method I followed for years.

Medication 52

Medication Documentation Follow-Up Physical Exams 52

Top Practices

JUNE 27, 2023

A podiatry practice will have dozens of systems and subsystems, that need to be created but there are a few that should be top priority to set up and follow. They need to be able to clearly communicate these to their patients when asked. Patient satisfaction is a result of excellent clinical care and great patient service.

Patient Satisfaction 52

Patient Satisfaction Communication Continuing Education Follow-Up 52

Relias

JULY 4, 2023

Missed revenue targets can affect care quality and decrease patient satisfaction. A majority said that up to 20% of their charges were incorrectly coded. Charging occurs in the clinical departments, but patient accounting acts as the gatekeeper. Yet 40% of their organizations addressed it once a month or less.

Follow-Up 52

Follow-Up Medical Coding Documentation Best Practices 52

DropStat

FEBRUARY 25, 2024

Language barriers in healthcare prevent or hinder some healthcare stakeholders from reaching out for healthcare , and when they are in a healthcare setting, it may prevent the patient from understanding their healthcare situation and how to follow healthcare protocol.

Unit Organization and Environment 52

Unit Organization and Environment Scheduling Follow-Up Documentation 52

Arkenea

JULY 12, 2024

Improved Efficiency: In a manual insurance verification process, the admin staff enters the insurance documentation into the system and then calls the payer to confirm eligibility. This takes up precious time. Frustrated patients may not come back second time. This saves plenty of time and enhances patient satisfaction rate too.

Insurance 52

Insurance EHR / EMR Medication Patient Satisfaction 52

Coronis Health

AUGUST 31, 2023

These tools speed up the coding process and increase accuracy and efficiency. It improves patient safety – proper coding helps assess a patient’s health, identify issues in healthcare quality, and influence new and changing health policies. When billing is simplified, patients are more likely to pay quickly.

Hospital 52

Hospital Medical Coding Billing Documentation 52

Coronis Health

AUGUST 10, 2023

Best practices in hospital billing and coding processes are key to guiding coders as they navigate the complexities of chart documentation. Revision of the Medicare Physician Fee Schedule, changing the way providers are reimbursed for evaluation and management services, which affects coding and documentation requirements.

Best Practices 52

Best Practices Hospital Medical Coding Documentation 52

Walker Info - Patient Experience

JANUARY 20, 2025

Beyond Surveys: A 360-Degree View of Patient Experience No lack of metrics exists in healthcare, so why track four more things? Traditional tools like patient satisfaction surveys and Net Promoter Score (NPS) offer valuable performance snapshots but focus on isolated metrics. The richness of the insights they provide.

Patient Experience 52

Patient Experience Patient Satisfaction Hospital Follow-Up 52

Relias

FEBRUARY 26, 2024

By coordinating care across providers and settings, care coordination can help reduce duplication, fragmentation, errors, and gaps in care, as well as improve patient satisfaction, engagement, and empowerment. Improved patient satisfaction : Improve patient satisfaction by enhancing patient engagement, empowerment, and education.

Care Plan 52

Care Plan Patient Satisfaction Acute Care Collaboration 52

CollaborateMD

MAY 25, 2023

The process involves verifying the patient’s coverage, accurately documenting medical history, submitting claims promptly, and ensuring compliance with regulations. Determining the scope of the services needed before they begin can establish if the patient is responsible for any out-of-pocket expenses and, if so, how much.

Billing 52

Billing Medication Medical Coding Insurance 52

CollaborateMD

DECEMBER 10, 2024

Reducing duplication errors in medical claims documentation. Automation enables the electronic submission of claims and supporting documents, allowing insurers to review and process claims more quickly. Automated systems ensure compliance by following industry standards and HIPAA regulations throughout the claims process.

Medication 52

Medication Billing Insurance HIPAA 52

Northwest Career College

JULY 16, 2024

This can be improved by focusing on timely claim submission, efficient follow-up of unsettled claims, and accurate patient billing. A high NCR means its billing and collection practices are highly efficient, while a low NCR could indicate problems such as uncollected patient balances or claims not paid out by payers.

Billing 40

Billing Medication Follow-Up Patient Satisfaction 40

Practice Index

JUNE 20, 2024

The campaign was launched following a survey of practices undertaken in December. This found that fewer than one quarter of practices felt optimistic about being able to deliver safe patient care this year; 51% said they were having to operate outside the boundaries of their clinical expertise.

Huddles/Rounds 52

Huddles/Rounds Appointments Follow-Up Patient Satisfaction 52

Valant

MARCH 2, 2024

The up-front financial considerations include adequate staffing, suitable technology, and the necessary training. Prioritizing good communication with patients is another important consideration that also impacts the staffing, technology, and training needed.

Billing 52

Billing Documentation Follow-Up Insurance 52

ACMA Blog

OCTOBER 8, 2024

The goal of PAs is to ensure patients receive the most appropriate care for their medical needs in agreement with the most up-to-date medical evidence and guidelines 1. Prior authorizations can be very time-consuming, as they require documentation and paperwork from healthcare providers to show why the patient would need the treatment.

Medication 40

Medication Insurance Documentation Follow-Up 40

Arkenea

DECEMBER 2, 2024

Benefits of care visit scheduler in patient portals: Convenience: Patients can view provider availability and schedule appointments at their convenience, without needing to call during office hours. Transparency: Patients have better visibility into provider availability and can choose the most suitable appointment slot.

Appointments 52

Appointments Scheduling Billing Communication 52

Health Prime

FEBRUARY 7, 2024

Patient statements Patient billing statements are comprehensive documents that provide patients with a summary of the services they have received and the associated costs. Customized statements include detailed information about services, insurance adjustments, patient responsibilities, etc.

Billing 52

Billing Follow-Up Communication Insurance 52

Medical Advantage

MARCH 27, 2024

By integrating scheduling, documentation, and revenue cycle tools into one unified system, athenahealth aims to reduce the complexity and time required to manage these critical functions. This consolidation leads to increased efficiency, allowing healthcare providers to focus more on patient care than administrative tasks.

Billing 52

Billing Patient Satisfaction Patient Care Appointments 52

Relias

FEBRUARY 20, 2024

Increase security and efficiency By investing in a modern, integrated learning management platform, IHS and its partner organizations can enhance the quality and efficiency of their training and education programs, ensure up-to-date security across systems, and ultimately, improve health care delivery while reducing cost and complexity.

Collaboration 52

Collaboration Follow-Up Patient Satisfaction Continuing Education 52

Guideway Care

JANUARY 14, 2025

In bundled payment models, patient advocacy plays a pivotal role in improving care coordination, patient satisfaction, and adherence to treatment plans. This blog explores how patient advocacy enhances care quality, addresses social determinants of health, and supports bundled payment success.

Patient Advocacy 52

Patient Advocacy Patient Satisfaction Discharges Hospital 52

Arkenea

AUGUST 15, 2024

They store protected health information (PHI), and aid providers in documentation process. Improved Patient Satisfaction Patient well-being and satisfaction is the key objective of any healthcare organization. High patient satisfaction rate is more likely to attract more patients, and also retain the existing ones.

HIPAA 40

HIPAA Appointments EHR / EMR Billing 40

DropStat

FEBRUARY 16, 2024

The importance of nurses educating patients is well known and documented in studies showing that patient education results in greater patient compliance and leads to better health outcomes. Moreover, healthcare is increasingly shifting towards patient- and consumer-centered healthcare.

Patient Education 40

Patient Education Discharges Documentation Scheduling 40

Ciox

AUGUST 3, 2023

Delayed Care: In emergency situations, the time taken to locate and access crucial patient information can negatively affect health outcomes and, in some cases, become a matter of life or death. Real-time access to updated patient information enables better-informed decision-making during patient consultations.

Unit Organization and Environment 40

Unit Organization and Environment Medical History Transfers Tests 40

Relias

FEBRUARY 16, 2023

Transformational leadership is especially effective in health care because it emphasizes teamwork and everyone’s ability to step up as a leader when needed. Inspiration Transformational leaders inspire their teams to be their best selves, which can encourage them to be proactive and innovative about their approaches to patient care.

Patient Safety 52

Patient Safety Teamwork Patient Satisfaction Follow-Up 52

Health Populi

NOVEMBER 27, 2019

While customer satisfaction with health insurance plans slightly increased between 2018 and 2019, patient satisfaction with hospitals fell in all three settings where care is delivered — inpatient, outpatient, and the emergency room, according to the 2018-2019 ACSI Finance, Insurance and Health Care Report.

Hospital 71

Hospital Patient Satisfaction Insurance Follow-Up 71