Health Populi

MARCH 2, 2021

But another patient side-effect of COVID-19 has been the digital transformation of many patients , documented by data gathered by Rock Health and Stanford Center for Digital Health and analyzed in their latest report explaining how the public health crisis accelerated digital health “beyond its years,” noted in the title of the report.

Follow-Up 174

Follow-Up Insurance Hospital Medication 174

Walker Info - Patient Experience

JULY 18, 2023

Sometimes the answer is obvious: For a company that services hospital machinery, key equipment that is not up and running can translate into delays in diagnosing and treating patients. The closed-loop process is an integral component of best-in-class customer experience (CX) programs. Who should “own” the follow-up process?

Follow-Up 52

Follow-Up Best Practices Documentation Triage 52

Health Populi

OCTOBER 22, 2024

More patient-consumers are connecting the dots between the cost of care between one site versus another. Patients-as-payers seek virtual care for two key reasons: convenience and cost. And convenience actually mashes up costs for everyday people in the form of time-costs.

Appointments 62

Appointments Follow-Up Documentation Medication 62

Mobius MD

MAY 1, 2024

Tasks like prior authorizations, quality reporting, messaging patients, and EHR documentation often overflow into after-clinic work. Use previsit planning Pre-visit planning is one of the best ways to streamline patient visits. Order necessary labs or imaging in advance when you schedule a patient for their next visit.

Documentation 52

Documentation Follow-Up Scheduling Physical Exams 52

Health Populi

FEBRUARY 26, 2019

People travel further and wait longer for medical services than for veterinary care (second in this line-up), auto repair, banking, and household services. In terms of personal opportunity costs, Altarum gauged the following lost-times: A working person loses 90 minutes of work-time. A working person loses 37 minutes of leisure time.

Follow-Up 112

Follow-Up Appointments Documentation Medication 112

Mobius MD

AUGUST 2, 2024

One of the best ways to save documentation time is to write your clinical notes faster. “But But could you complete EHR documentation 10% faster? Small documentation efficiency gains pay off quickly for clinicians, who often spend a quarter of their workday in the EHR. But I already write my clinical notes very quickly!”

Documentation 52

Documentation Follow-Up Patient Experience Medication 52

Health Populi

JANUARY 20, 2019

The consulting team assesses both patient experience and care pathways, beyond just the historical role of selling medical devices to health care providers. Sean grew up in Teesside in Yorkshire, in northeastern England. There, Sean brought the ethos of quality to his design work in drawing up beautiful ideas for printers.

Follow-Up 96

Follow-Up Patient Experience Collaboration Hospital 96

Relias

NOVEMBER 15, 2022

AHRQ defined each of the domains as follows: Safe — avoiding harm to patients from the care that is intended to help them. Using this model, aspects of quality fall into one of the following three classifications: Structural measures — How well do a healthcare organization’s capacity, systems, and processes support high-quality care?

Follow-Up 98

Follow-Up Documentation Billing Acute Care 98

Relias

JANUARY 30, 2024

Improving patient experience scores is a goal for many healthcare organizations — and for good reason. Patient experience is directly tied to patient retention, reimbursement, and in many cases, better patient outcomes. Does patient satisfaction equal better health outcomes?

Patient Satisfaction 52

Patient Satisfaction Patient Experience Scheduling Hospital 52

Valant

MARCH 26, 2024

Standardizing technology systems can make all the difference to the efficiency of your workflow, the patient experience, the ease of training new staff, and your practice’s capacity to grow profits. Patients, too, likely have opinions and how they want and need to interact with your practice.

Scheduling 52

Scheduling Billing Patient Experience Appointments 52

Arkenea

JULY 12, 2024

It also helps to maintain the flow of data between healthcare providers, allowing for timely interventions, follow-up care, and medications. Patients no longer have to worry about ‘what’s next?’ This enhances patient experience and satisfaction because it eliminates stress.

Medication 52

Medication Follow-Up Appointments Tests 52

Coronis Health

AUGUST 10, 2023

Best practices in hospital billing and coding processes are key to guiding coders as they navigate the complexities of chart documentation. Revision of the Medicare Physician Fee Schedule, changing the way providers are reimbursed for evaluation and management services, which affects coding and documentation requirements.

Best Practices 52

Best Practices Hospital Medical Coding Documentation 52

Northwest Suburban College

DECEMBER 6, 2024

This reduces errors and speeds up the reimbursement process. An important part of medical billing is following up on claims. Effective follow-up ensures that the healthcare facility receives payment for services provided. To address this, medical assistants can track claims and follow up promptly.

Medical Assistant 52

Medical Assistant Billing Insurance Medication 52

DropStat

FEBRUARY 25, 2024

Language barriers in healthcare prevent or hinder some healthcare stakeholders from reaching out for healthcare , and when they are in a healthcare setting, it may prevent the patient from understanding their healthcare situation and how to follow healthcare protocol.

Unit Organization and Environment 52

Unit Organization and Environment Scheduling Follow-Up Documentation 52

Coronis Health

NOVEMBER 21, 2022

Outsourcing Your Medical Billing Can Free up Time and Resources for Your Ophthalmology Facility Those working in the ophthalmology industry often wear many hats while providing comprehensive care for their patients. They’ll have a better knowledge of your specialty’s requirements for documentation, coding, compliance, and more.

Billing 52

Billing Medication Follow-Up Medical Coding 52

Health Prime

FEBRUARY 7, 2024

Therefore, medical practices must train their staff to foster trust, reduce confusion, and create a more transparent billing experience. Patient statements Patient billing statements are comprehensive documents that provide patients with a summary of the services they have received and the associated costs.

Billing 52

Billing Follow-Up Communication Insurance 52

Arkenea

OCTOBER 16, 2024

Healthcare website accessibility tools and best practices help hospitals to up their accessibility game and design a compliant site for users. It helps to attract patients who are looking for something that doesn’t suppress them due to their disability. Did you know that only 4.9 percent were non-compliant.

Best Practices 84

Best Practices Communication Tests Hospital 84

MedicalGPS

JANUARY 11, 2023

It is imperative that the scheduling problem be solved to provide adequate care, improve patient satisfaction, increase revenue and make the physician’s practice run as smoothly as possible. Following are key strategies to make scheduling more efficient. Train support staff on how to interpret and use the provider-driven protocols.

Scheduling 52

Scheduling Appointments Patient Satisfaction Follow-Up 52

Medical Advantage

MARCH 27, 2024

By integrating scheduling, documentation, and revenue cycle tools into one unified system, athenahealth aims to reduce the complexity and time required to manage these critical functions. This consolidation leads to increased efficiency, allowing healthcare providers to focus more on patient care than administrative tasks.

Billing 52

Billing Patient Satisfaction Patient Care Appointments 52

Walker Info - Patient Experience

OCTOBER 7, 2021

Often overlooked, coming up with a good list of customers can be a painstaking task. How do we stack up? Surveys typically wrap up with open-ended questions and demographic questions that can enhance the analysis that will take place once all feedback is collected. Wrap it up. Build your list. Group related questions.

Follow-Up 52

Follow-Up Best Practices Documentation Communication 52

Health Populi

JANUARY 7, 2019

I’ve worn mine now for three months, and love the nudge I get every hour to get up and move (especially useful as a knowledge worker sitting at a desk for too many hours a day). The company’s first cleared DTx was for ReSET for substance use disorder, followed by ReSET-O for opioid use.

Patient Advocacy 72

Patient Advocacy Medication Customer Service Follow-Up 72

Relias

FEBRUARY 26, 2024

Emergency care Coordination of emergency care helps ensure that patients who come to the emergency department receive timely, appropriate, and high-quality care and are safely and effectively transitioned to the next level of needed care, whether it is inpatient, outpatient, or home-based.

Care Plan 52

Care Plan Patient Satisfaction Acute Care Collaboration 52

Medical Advantage

MARCH 8, 2024

athenaOne: Simplifies delivery of quality care with customizable documentation templates. athenaCollector : Streamlines the process of billing, collections, and patient payments. Furthermore, athenaClinicals offers customizable templates, which improve the speed and accuracy of documentation.

Billing 52

Billing Appointments Scheduling Patient Care 52

Walker Info - Patient Experience

DECEMBER 10, 2022

Text mining tools clean up and interpret the data, often as a precursor to text analytics. The process works well for tasks like categorizing or clustering text, summarizing documents, and relational modeling. We help set up the models, collect the data, and extract insights needed to deliver truly amazing experiences.

Best Practices 52

Best Practices Customer Service Follow-Up Administrative Work 52

Guideway Care

JANUARY 14, 2025

By receiving adequate guidance from advocates, patients can avoid ineffective practices such as repetitive testing or overlooking scheduled appointments that could degrade their overall health outcomes. What are some of the challenges faced by patient advocates in bundled payment programs?

Patient Advocacy 52

Patient Advocacy Patient Satisfaction Discharges Hospital 52

Arkenea

DECEMBER 2, 2024

An integrated patient portal connects with the ePHI (Protected Health Information) of the healthcare organization and renders services. Building and deploying an integrated portal demands money, time, and resources, however, the outcome of it is improved patient experience.

HIPAA 52

HIPAA Appointments Scheduling Tests 52

Health Populi

FEBRUARY 13, 2024

As a noun, Merriam-Webster tells us that a rebel is a person who opposes or takes up arms against a government or a ruler. ” If you’ve been a patient facing a diagnosis of an illness, whether rare or common, you may well have felt these various feelings stirring inside your self. .”

Follow-Up 162

Follow-Up Documentation Collaboration Insurance 162

Walker Info - Patient Experience

JUNE 20, 2023

A company objective might be to ramp up sales. This can work especially well if the communication is more informative (no need for immediate action) or it is difficult to set up direct time with busy executives. One must keep up/strive to stay ahead or risk being left behind. How actionable is it? Additional forums took place.

Communication 52

Communication Follow-Up Collaboration Appointments 52

Health Populi

JULY 1, 2019

This data would not go to waste and patients had a forum to act on their own desires to carefully document and share their experiences for the benefit of themselves and others. data remain with a separate entity with a Board made up of Americans? But the U.S. citizens’ personal data.

Unit Organization and Environment 86

Unit Organization and Environment Insurance Follow-Up HIPAA 86

Health Populi

JUNE 5, 2024

Consider automating administrative tasks from patient scheduling appointment, supporting clinical decision making based on patient data across the continuum of care and regardless of site of care, easing clinical documentation, and providing real-time understanding of risks and areas for improvement.

Unit Organization and Environment 71

Unit Organization and Environment Collaboration Documentation Acute Care 71

Minority Nurse

NOVEMBER 12, 2024

Failure to do so could lead to malpractice claims if a patient experiences harm due to perceived negligence. If a patient suffers adverse outcomes and lacks documented informed consent, NPs could face liability claims for failing to provide adequate information. Documentation. Malpractice Insurance.

Documentation 98

Documentation Insurance Patient Care Tests 98

MedQuest College

DECEMBER 18, 2024

– Record-Keeping and Documentation: Dental assistants are now frequently responsible for entering patient information, updating dental records, and ensuring accuracy in charting. How Dental Assistants Contribute to Patient-Centered Care Dental assistants contribution to patient-centered care.

Patient Centered Care 52

Patient Centered Care Certification Sterilization Follow-Up 52

Walker Info - Patient Experience

NOVEMBER 7, 2024

Following the process A simplified version of the CX value chain might be helpful to understanding where efforts to tell those needed stories either stall or fail to get off the ground. In other words, take advantage by telling your story and telling it often. A small pilot program can continue to move the initiative forward.

Communication 52

Communication Follow-Up Documentation Best Practices 52

Health Populi

NOVEMBER 27, 2019

The 2019 ACSI report bundles finance/banks, insurance (property/casualty, life and health) and hospitals together in one document. Health insurance companies garnered an aggregate satisfaction index of 74 in 2019, one point up from 2018.

Hospital 71

Hospital Patient Satisfaction Insurance Follow-Up 71

Health Populi

JANUARY 6, 2022

Ford let us know up-front that he could not be more proud of the stories he was about to share with us…and I will do my best to capture some of his remarks with you here in Health Populi so you can be inspired, as well. Ford is the Chairman and CEO of Abbott, one of the largest global life sciences companies.

Tests 71

Tests Collaboration Follow-Up Extended Care 71

Health Populi

MARCH 13, 2019

Additional context here is that President Trump cut funding for navigators in federally facilitated marketplaces by over 80%, documented here in a report from the Kaiser Family Foundation. Taken together, these four papers from Health Affairs lead to the following themes: By 2019, patients in the U.S.

Insurance 102

Insurance Hospital Follow-Up Documentation 102