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In June 2021, Montefiore was evaluating performance improvement initiatives to enhance patientexperiences and alleviate flow challenges and decided to open a discharge lounge. The idea of a discharge lounge isn’t new, but being assisted by the clinician with whom patients just bonded is.
As part of this project, the team asked, “How can we make this a more open environment for data flow, with analytics on top?”. Another facet of telehealth is in helping to scale intensive care units (ICUs). In the coronavirus pandemic, hospitals want patients to be (appropriately) discharged home from hospital as soon as possible.
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