Guideway Care

APRIL 9, 2024

While the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey is a significant tool in measuring patient satisfaction, it represents a single aspect of the overall patient experience. This is possible by integrating HCAHPS findings with broader patient experience information.

Patient Satisfaction 52

Patient Satisfaction Patient Experience Discharges Outpatient Care 52

Health Populi

FEBRUARY 9, 2021

George tells us about being discharged home after dealing with heart failure in the hospital. He is wearing his BioIntelliSense “BioSticker” which communicates vital sign metrics, used along with Philips remote patient monitoring program. Take George and Audrey.

Discharges 144

Discharges Hospital Follow-Up Vital Signs 144

Minority Nurse

FEBRUARY 21, 2024

In June 2021, Montefiore was evaluating performance improvement initiatives to enhance patient experiences and alleviate flow challenges and decided to open a discharge lounge. The idea of a discharge lounge isn’t new, but being assisted by the clinician with whom patients just bonded is.

Discharges 69

Discharges Unit Organization and Environment Performance Improvement Initiatives Hospital 69

Health Populi

JUNE 8, 2022

Consider: fighting health insurance appeals, crafting countless medical necessity letters, justifying being discharged against medical orders, and other battles fought hand-in-hand with her husband on behalf of Emmett and his well-being.

Patient Advocacy 174

Patient Advocacy Follow-Up Appointments Discharges 174

Health Populi

JUNE 27, 2024

Patients’ experience with health care in the U.S. adult consumers’ perspectives defined “patient experience” (PX) as, “The sum of all interactions, shaped by an organization’s culture, that influence patient perceptions across the continuum of care.” The study into U.S.

Discharges 62

Discharges Scheduling Appointments Billing 62

Guideway Care

DECEMBER 23, 2024

Key Takeaways Transitional Care Management (TCM) improves care coordination and significantly reduces hospital readmissions through a structured approach that encompasses patient follow-up and communication. Initiatives such as Project RED and BOOST augment care transitions by conducting follow-up calls with patients.

Discharges 52

Discharges Follow-Up Patient Satisfaction Transfers 52

Health Populi

JULY 9, 2020

FYI, Press Ganey, a leading health care patient experience organization, has created an impressive library of resources addressing the pandemic, linked here.]. That re-shaping happened through experiences of the hospital’s clinical functions, caring behaviors, operations, and overall culture. Press Ganey asks.

Hospital 124

Hospital Discharges Patient Experience Collaboration 124

Health Populi

APRIL 2, 2019

With that in mind, I’ll remind Health Populi readers that the latest Edelman Trust Barometer saw a dramatic drop in trust between American health consumers and hospitals in this year’s 2019 research.

Medication 102

Medication Discharges Hospital Insurance 102

EvidenceCare

MAY 29, 2024

The Patient Experience Work Group had ninety-five members, which seemed like a lot to Epic. Although it brought challenges, it necessitated virtual workgroups which offered more seats at the table for various stakeholders and ensured that the system was built with comprehensive input and engagement.

Collaboration 130

Collaboration Documentation Discharges Medical History 130

Health Populi

JUNE 10, 2020

.” This wearable technology is part of the remote monitoring environment that clinically surveils patients for signs of deterioration which can then allow clinicians to intervene early and improve patient outcomes.

Hospital 149

Hospital Unit Organization and Environment Acute Care Vital Signs 149

Guideway Care

AUGUST 31, 2023

Multi-visit patients account for more than half of all readmissions in the United States. Readmission costs to Medicare is reported at $26 billion annually, with $17 billion of that amount spent on avoidable hospital intakes and readmissions after discharge, according to data from the Center for Health Information and Analysis.

Discharges 52

Discharges Hospital Follow-Up Patient Experience 52

Health Populi

FEBRUARY 12, 2020

In addition to providing over-the-counter meds and other products, the in-hospital shop will deliver patients’ orders to the bedside before they are discharged home. Publix announced that it would launch its 13th in-hospital pharmacy in August 2020, at the Halifax Health Medical Center in Daytona Beach, FL.

Hospital 103

Hospital Discharges Diagnostics Billing 103

Health Populi

JANUARY 11, 2021

Medical literacy, such as understanding medical instructions following up procedures, lab tests, and inpatient discharges to the home. Financial literacy, especially key to U.S. health citizens’ health engagement given growing financial exposure to health care costs (e.g., high deductibles, coinsurance, and out-of-pocket copayments).

Follow-Up 77

Follow-Up HIPAA Discharges Tests 77

Health Populi

AUGUST 27, 2024

For early discharge monitoring , being moved from inpatient monitoring to home monitoring with follow-up care and support, again in the comfort and safety of that patient’s home.

Vital Signs 71

Vital Signs Hospital Collaboration Discharges 71

Health Populi

FEBRUARY 22, 2018

He presented evidence for the role of self care from various healthcare settings and geographies such as post-hospital discharge care with nurses and handymen in Baltimore, hypertension and self-monitoring in the U.K., Dr. Smith noted there’s a huge reservoir of untapped labor in patients.

Discharges 54

Discharges Hospital Medication Patient Experience 54

Health Populi

AUGUST 22, 2019

While patient portals are widely adopted, evidence is that patients largely do not tap into these and when they do, have sub-optimal “consumer” style experiences.

Hospital 67

Hospital Discharges Appointments Scheduling 67

Walker Info - Patient Experience

NOVEMBER 20, 2023

Among the process enhancements are utilizing it to allow patients to communicate (often through nurses) with their providers and allowing patient access while within the hospital so they can better understand treatment that is taking place and what steps remain on the road to discharge.

Follow-Up 52

Follow-Up Customer Service Discharges Tests 52

Guideway Care

JANUARY 14, 2025

When patients are well-informed about their health issues and given proper instructions for care after discharge, there is a notable decrease in the rate of returning to the hospital. Advocates play an essential part in this process by providing education and ongoing support for post-discharge procedures.

Patient Advocacy 52

Patient Advocacy Patient Satisfaction Discharges Hospital 52

Relias

FEBRUARY 26, 2024

Emergency care Coordination of emergency care helps ensure that patients who come to the emergency department receive timely, appropriate, and high-quality care and are safely and effectively transitioned to the next level of needed care, whether it is inpatient, outpatient, or home-based.

Care Plan 52

Care Plan Patient Satisfaction Acute Care Collaboration 52

Health Populi

MAY 31, 2022

Amidst bullish forecasts for the promise of hospital-to-home discharges, the ability for many patients to make this migration would be a difficult bridge to cross. Earlier this year, McKinsey addressed how “Care at Home” ecosystems can reshape the way health systems — and people — envision patient care.

Hospital 93

Hospital Discharges Follow-Up Collaboration 93

Health Populi

OCTOBER 1, 2022

Embed consumer principles in pricing, access, and patient experience processes, and, Tailor marketing based on specific consumer insights and lines of business. Healthcare providers can order groceries for a patient’s meal plan upon hospital discharge or to manage a chronic condition at home.

Insurance 71

Insurance Discharges Hospital Patient Experience 71

Guideway Care

JANUARY 14, 2025

In collaboration with a diverse healthcare team comprising various professionals, OCNs diligently work towards synchronizing comprehensive approaches designed around the specific needs of each patientthis synergy being paramount for streamlining impactful treatment protocols that aim at enhancing patient experiences as well as clinical outcomes.

Certification 52

Certification Hospice Collaboration Interdisciplinary Team 52

Sensible Medicine

FEBRUARY 6, 2025

Discharge planning is worse than ever. The hospital is breathing down your neck to discharge patients who still need care. That symbolizes the patient experience. Finally, you can hear a range of voices and opinions through the democratizing power of social media, though I suppose this is also a setback.

Discharges 257

Discharges Medication Hospital Patient Experience 257