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Rehumanizing the Patient Experience

Minority Nurse

I’ve recently had the opportunity to spend a great deal of time as a patient, and from my perspective, the patient experience is often sadly lacking. We wait to be discharged. ” Hospital Gown Blues If patients are unhappy and healthcare workers are burned out, many questions must be asked.

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How BPCI Enhances Patient Experience and Lowers Costs: A Comprehensive Guide

Guideway Care

The BPCI initiative transforms healthcare by improving patient experiences and cutting costs. By moving from volume-based to value-based care, BPCI enhances provider coordination and treatment efficiency, which is crucial in understanding how BPCI enhances patient experience and lowers costs.

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Insights from Digital Health Leaders at ViVE 2025

EvidenceCare

Innovation, AI, and the Future of Patient Care At the ViVE conference leaders in digital health shared their experiences and forward-thinking strategies for improving patient care, streamlining operations, and integrating technology into clinical workflows.

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5 Strategies to Improve Patient Experience

Practice Builders

In the competitive landscape of healthcare, patient experience plays a pivotal role in shaping the success and reputation of medical practices. Understanding the significance of patient experience in healthcare is crucial for building trust, satisfaction, and fostering long-term relationships.

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Understanding GMLOS and ALOS

EvidenceCare

These measures play a fundamental role in hospital management, financial planning, and patient care optimization. By understanding and leveraging GMLOS and ALOS, hospital executives can improve operational efficiency and patient outcomes. Conversely, a high GMLOS could reflect more complexity in patient needs.

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Distinguishing HCAHPS From the Overall Customer Experience

Guideway Care

While the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey is a significant tool in measuring patient satisfaction, it represents a single aspect of the overall patient experience. This is possible by integrating HCAHPS findings with broader patient experience information.

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Meet a Champion of Nursing Diversity: Elodia Mercier

Minority Nurse

For almost 40 years as the Director of Nursing for Throughput Operations at Montefiore Health System in New York, Elodia Mercier, RNC, MS, has been advancing patient care and creating and defining new roles for fellow nurses and other providers. Over 27 months, Montefiore’s Discharge Lounge received more than 678 patients per month.