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HCAHPS The HCAHPS survey is a standardized tool for capturing patients’ perceptions of their hospital experience. It includes 29 questions covering various aspects of healthcare, such as communication with nurses and doctors, hospital environment, pain management, and discharge information.
Key Takeaways Transitional Care Management (TCM) improves care coordination and significantly reduces hospital readmissions through a structured approach that encompasses patient follow-up and communication. Initiatives such as Project RED and BOOST augment care transitions by conducting follow-up calls with patients.
They are skilled professionals who assist healthcare providers in delivering quality patientcare. While they wear many hats, their primary goal is to ensure that medical practices run efficiently, and patients receive the care they need. So, let’s embark on this healthcare journey together.
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