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Care Coordination: The Key to Improving Patient Outcomes

Relias

In emergency care settings, care coordination can involve immediate care, hospital admission, discharge planning, follow-up care, and post-acute care. It can help reduce unnecessary hospitalizations, readmissions, and ED visits and improve patient outcomes, satisfaction, and safety.

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Meet Nicole Reid, Poison Control Nurse

Minority Nurse

During my career, I have had the opportunity to learn the details about how to set up a state-of-the-art call center telephony system and how to rapidly transition to a functional remote poison center model with our staff distributed across three states and the District of Columbia in response to the pandemic.

Triage 52
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Friday Reflection 29: The Totally Predictable Doctor as Patient Essay

Sensible Medicine

I’ve tried to stay away from the reflections that end up being part of the “doctor-as-patient” genre. [i] My daughter got out ahead of me and, as we approached the end of our ride, I remember thinking, “these damn kids, you teach them to ride a bicycle, and then they turn 18 and you can’t keep up with them.”