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Patient Interaction: Essential Strategies for Medical Administrative Assistants

Northwest Career College

JUNE 28, 2024

Medical administrative assistants may face difficult situations, especially when dealing with challenging patients. Role of Medical Administrative Assistants Medical administrative assistants provide essential support for medical office operations.

Medical Administrative Assistant 40
Medical Administrative Assistant De-Escalation Medication Communication 40
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New CE to Develop Communication Skills in Healthcare

NHA Now

MARCH 11, 2020

This series will discuss effective communication techniques, de-escalation techniques, and workplace civility. Sirry has 15 years of experience in the healthcare industry, including clinical, administrative, billing, management and provider education focus areas.

Communication 52
Communication De-Escalation Medical Administrative Assistant Certification 52
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