article thumbnail

Patient Interaction: Essential Strategies for Medical Administrative Assistants

Northwest Career College

Medical administrative assistants may face difficult situations, especially when dealing with challenging patients. Role of Medical Administrative Assistants Medical administrative assistants provide essential support for medical office operations.

article thumbnail

New CE to Develop Communication Skills in Healthcare

NHA Now

This series will discuss effective communication techniques, de-escalation techniques, and workplace civility. Sirry has 15 years of experience in the healthcare industry, including clinical, administrative, billing, management and provider education focus areas.