Health Populi

MAY 30, 2022

I appreciated the opportunity to share my perspectives on “The Patient As the Payer: How the Pandemic, Inflation, and Anxiety are Reshaping Consumers” in a webinar hosted by CarePayment on 25 May 2022. Cost, while important, ranked below these service factors in CarePayment’s study.

Billing 105

Billing Insurance Customer Service Patient Experience 105

Connectivity

MARCH 4, 2024

Finance and Business: AI can analyze financial data to identify investment opportunities, personalize marketing campaigns based on individual preferences, and automate customer service interactions, leading to improved decision-making and enhanced customer experiences.

Customer Service 78

Customer Service Collaboration Medication 78

MedicalGPS

AUGUST 24, 2022

E4E has been field tested in hundreds of physician practices, in both primary care and specialty care settings, resulting in measurable, tangible improvements to practice workflow and customer service quality levels.

Customer Service 52

Customer Service Patient Experience Best Practices Appointments 52

MedVA

SEPTEMBER 18, 2023

Increased Customer Service A well-trained virtual assistant will act as a representative for your business. They will help build relationships with patients that will lead them to become repeat patients who trust what you say about your services being provided quickly and reliably. There is also a VA for that.

Follow-Up 52

Follow-Up Customer Service Scheduling Communication 52

Accepted Blog

AUGUST 12, 2024

clothing or food drives, fundraising for public education, K-12 outreach, providing tutoring to youths experiencing homelessness, and social work) Customer service (e.g., She’s also shared her strategy for impressing interviewers in a popular webinar and written three books and numerous articles on the admissions process.

Admissions 52

Admissions Follow-Up Medication Communication 52