Remove Customer Service Remove Patient Satisfaction Remove Physical Exams
article thumbnail

Telehealth Update from J.D. Power, Amwell, Cigna, GoodRx, and a Trio of Smart Doctors

Health Populi

Power, Telehealth Patient Satisfaction Surges During Pandemic but Barriers to Access Persist. Power has measured telehealth satisfaction, based on four considerations: customer service, consultation, enrollment, and billing and payment. This is the second year that J.D.