Physicians Practice

JANUARY 14, 2025

Providing great customer service at your medical practice boosts revenue and patient satisfaction.

Customer Service 52

Customer Service Patient Satisfaction Medication 52

Guideway Care

APRIL 18, 2024

Hospitals are continually improving patient satisfaction and quality. While some organizations assume high-quality care will lead to high patient satisfaction, the situation is often more complex. These surveys assess the patients’ experiences and overall satisfaction with care.

Patient Satisfaction 52

Patient Satisfaction Customer Service Hospital Patient Experience 52

Guideway Care

JULY 2, 2024

Did you know that hospitals that offer better customer experience are more successful and established than those providing average customer service? The crucial factor in this equation is hospital employees, whose engagement levels influence patient-centered care.

Patient Satisfaction 52

Patient Satisfaction Patient Centered Care Patient Experience Customer Service 52

Health Populi

OCTOBER 5, 2020

Power, Telehealth Patient Satisfaction Surges During Pandemic but Barriers to Access Persist. Power has measured telehealth satisfaction, based on four considerations: customer service, consultation, enrollment, and billing and payment. This is the second year that J.D.

Physical Exams 147

Physical Exams Customer Service Insurance Follow-Up 147

MedicalGPS

SEPTEMBER 7, 2022

Chances are that your practice already has some sort of a patient satisfaction/experience survey in place. 2 – Determine Key Performance Indicators (KPIs) Using your patient satisfaction/experience survey questionnaire, select the questions that measure the areas that you and your team have decided to work towards improving.

Patient Experience 52

Patient Experience Customer Service Patient Satisfaction Appointments 52

MedicalGPS

OCTOBER 5, 2022

A quick survey of your healthcare peers (or even a Google search) will tell you one thing almost certain about the importance of care team communication with patients: most healthcare quality experts agree that improving communication between patients and healthcare staff is the number one factor in improving patient experience.

Communication 96

Communication Patient Experience Critical Thinking Patient Satisfaction 96

Northwest Career College

MAY 27, 2024

As a Dental Administrative Assistant, your role ensures every clinic patient has an excellent customer service experience. In addition to properly preparing for upcoming patient visits, you must effectively follow up with patients after their appointments.

Follow-Up 40

Follow-Up Patient Care Patient Satisfaction Appointments 40