Northwest Career College

DECEMBER 18, 2024

Providing good customer service is critical to doing your job well. Why is customer service so important? It helps build trust with patients, makes their visit more pleasant, and ensures the office runs smoothly. Warm Greetings to Patients First impressions do count. Take a moment to smile and say hello.

Medical Administrative Assistant 40

Medical Administrative Assistant Customer Service Medication Appointments 40

Northwest Career College

MAY 9, 2024

They are responsible for ensuring the smooth operation of the facility by performing tasks such as scheduling appointments, managing patient records, processing billing and insurance, handling correspondence, and maintaining office supplies. This role demands high multitasking abilities, accuracy, and prioritization skills.

Medical Administrative Assistant 40

Medical Administrative Assistant Medical Terminology Medication Customer Service 40

Northwest Career College

AUGUST 1, 2024

The Role of the Front Desk The front desk is the most frequent contact point for patients visiting a dental practice, forming an essential part of their experience. Customer service and communication skills, bundled with organizational skills, go a long way in helping a practice run smoothly.

Customer Service 40

Customer Service Communication Patient Satisfaction Billing 40

CareerStep

JULY 12, 2024

In-person Training Online Training Set Schedule: Typically has a fixed schedule with designated class times. Flexible Schedule: Often self-paced curriculum allowing for flexible learning times. Convenience for Busy Schedules: May not be ideal for those with families or full-time jobs due to fixed schedules.

Medication 52

Medication Certification Medical Assistant Medical Coding 52