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Pharmacy Technicians: The Surprising Skills You’ll Learn on the Job

Northwest Suburban College

They ensure that patients receive the correct medications and understand how to take them. This responsibility requires a blend of technical know-how, customer service skills, and attention to detail. By mastering these technologies, you increase your efficiency and ability to provide excellent patient care.

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How ChatGPT Is Transforming Healthcare Industry

Scrubs

The healthcare industry is transforming with the introduction of ChatGPT, an AI-powered chatbot that enables medical professionals and hospitals to streamline their workflow and provide better patient care. What can ChatGPT do?

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How to Use a Healthcare Support Staff QA Checklist to Identify Opportunity and Celebrate Success in Your Practice

MedicalGPS

You can use our Quality Assurance Observation Checklist and the guidance in the video below to quantitatively and easily observe the front-line support staff at your medical practice to identify opportunities and celebrate exemplary customer service and patient care.

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Prioritizing People: Elevating the Healthcare Payor Customer Experience

Walker Info - Patient Experience

Its a real challenge balancing patient care with insurance limitations. The process assists teams with grasping what a customer must go through (effort) to achieve their goals (success) and how those touchpoints make them feel (emotion). This might be CAPHS surveys, recorded customer service calls, or employee feedback forms.

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Effective Follow-up Procedures for Patient Care as a Dental Administrative Assistant

Northwest Career College

As a Dental Administrative Assistant, your role ensures every clinic patient has an excellent customer service experience. In addition to properly preparing for upcoming patient visits, you must effectively follow up with patients after their appointments.

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The Vital Role of Pharmacy Technicians in Health Care Delivery

Northwest Suburban College

In today’s rapidly-evolving health care landscape, the scope of a Pharmacy Technician’s duties has expanded to encompass various aspects of medication management and patient care, making their contributions more crucial than ever.

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Exploring a Rewarding Career as a Pharmacy Technician

Northwest Suburban College

Our Pharmacy Technician program covers various aspects of the profession, such as drug classification, dosage calculations, and patient care. As a result, our graduates possess a deep understanding of the principles and practices needed to provide top-quality pharmaceutical care to patients.