Remove Customer Service Remove Patient Advocacy Remove Patient Experience
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Heart Health at #CES2019 – Food and Tech as Medicine

Health Populi

My friend and colleague Susannah Fox coined the term peer-to-peer healthcare as she observed the phenomenon while leading studies at the Pew Research Group into how patients were using the Internet for self-care. Now, people seek better customer service, enchanting design, streamlined workflows, and more confidence in their medical care.