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Top Customer Service Tips for Medical Administrative Assistants

Northwest Career College

Working as a medical administrative assistant means youre the first person patients see when they walk into a doctors office or clinic. Not only do you help organize appointments and handle paperwork, but youre also responsible for ensuring patients feel welcome and comfortable.

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Essential Skills for a Successful Medical Administrative Assistant

Northwest Career College

Medical Administrative Assistants (MAAs) play a crucial role in the daily operations of healthcare administration, ensuring effective communication and patient care. This article provides a comprehensive guide to the essential skills required for a successful career as a medical administrative assistant.