Remove Customer Service Remove Huddles/Rounds Remove Patient Care
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How to Use a Healthcare Support Staff QA Checklist to Identify Opportunity and Celebrate Success in Your Practice

MedicalGPS

You can use our Quality Assurance Observation Checklist and the guidance in the video below to quantitatively and easily observe the front-line support staff at your medical practice to identify opportunities and celebrate exemplary customer service and patient care. A few important points to remember: Make Eye Contact.

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Pharmacy Technicians: The Surprising Skills You’ll Learn on the Job

Northwest Suburban College

They ensure that patients receive the correct medications and understand how to take them. This responsibility requires a blend of technical know-how, customer service skills, and attention to detail. By mastering these technologies, you increase your efficiency and ability to provide excellent patient care.

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The Vital Role of Pharmacy Technicians in Health Care Delivery

Northwest Suburban College

In today’s rapidly-evolving health care landscape, the scope of a Pharmacy Technician’s duties has expanded to encompass various aspects of medication management and patient care, making their contributions more crucial than ever.

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How to Improve the Efficiency of Your Healthcare Business

We Care Online

Introducing morning huddles can help your team to feel more included in the company and provides the perfect opportunity for you to update your team on important information. Your front desk team may struggle to offer the best customer service to every patient that arrives in your clinic if they’re constantly answering the phone.

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A Rewarding Career in Pharmacy: The Crucial Role of Pharmacy Technicians

Northwest Suburban College

As integral members of the pharmaceutical care team, these skilled professionals combine a deep understanding of medication procedures, strong organizational skills, and excellent communication abilities to ensure seamless operations within the pharmacy.

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Top 3 CCMA Certified Medical Assistant Exam Study Guides

MedCerts

Administered by the National Healthcareer Association (NHA) , the NHA medical assistant certification exam is designed to validate the knowledge and skills necessary for health care professionals to perform effectively in a medical assisting role. Highly recommend for the content and customer service is top notch.

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Make the Most of Your Experiences for ERAS

Accepted Blog

clothing or food drives, fundraising for public education, K-12 outreach, providing tutoring to youths experiencing homelessness, and social work) Customer service (e.g., positions in retail, restaurant, sales, hospitality, and technical support) Health care administration (e.g.,