Customer Service Follow-Up Tests 
Sensible Medicine
FEBRUARY 6, 2024
They spend money on test prep courses and needle their teachers into inflating grades. They were dedicated, followed directions, worked hard, were skilled at the “customer service” side of medicine, and were mature enough to know that medicine was for them.
MedicalGPS
SEPTEMBER 7, 2022
Endeavor for Excellence: Step 4 – Establish Performance Baselines If you have been following along for the redeployment of MedicalGPS’ service improvement program, this week we move into Step #4 — establishing baseline performance measures. The minimum score was 44.67%, which occurred in November of 2021. See Figure 2.
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Relias
JULY 12, 2022
The California Department of Veterans Affairs (CalVet) found that continuous learning and career development helped the organization improve delivery and quality of care, customer service and satisfaction, and employee retention. Spaced repetition uses periodic knowledge testing like flash cards or quizzes during training sessions.
MedAssistantEDU.org
SEPTEMBER 16, 2021
Different categories of medical assistant certifications- Medical assistant certifications can be of the following type- a) Distance learning – In distance learning, the candidates learn their syllabus online over a period at the comfort of their home. They must maintain privacy by following the HIPAA compliance guidelines.
Top Practices
FEBRUARY 6, 2024
Now, you may be thinking, that all sounds great, but could I really change the way my entire practice—and my life—operates, simply by meeting up with other podiatrists to share our tales of wins and woe? Not quite ready to rip off the band-aid and start leveling up on your podiatry marketing plan?
Health Populi
JUNE 26, 2018
I’m delighted to be in her collegial circle, speaking at the conference about the evolving healthcare consumer who’s financially strapped, stressed-out, and Amazon Primed for customer service. Then open up the Strava app, run on your military base and — oops! — Today was Day 1 and I want to recap my learnings and share with you.
Walker Info - Patient Experience
DECEMBER 29, 2021
The first question on the persistent feedback survey should ask why the customer wants to provide feedback. The survey will branch based on whether the customer wants to give website feedback or report an issue. If the company has a customer service department, contacting it may be an option.
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