Customer Service Follow-Up Scheduling 
Scrubs
APRIL 9, 2023
With its ability to engage in conversations with multiple users simultaneously, ChatGPT provides doctors and nurses more time to focus on tasks that require their expertise while providing superior customer service for potential or existing patients. Get out of line and get back your time with automated appointment scheduling!
Northwest Career College
MAY 27, 2024
As a Dental Administrative Assistant, your role ensures every clinic patient has an excellent customer service experience. In addition to properly preparing for upcoming patient visits, you must effectively follow up with patients after their appointments.
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Health Populi
OCTOBER 5, 2020
Across all providers, AmWell scored highest at 885, followed by Doctor on Demand with 879 points. Cigna, the highest-scoring payer-backed telehealth organization, racked up 874 points on the 1,000-point scale. WebMD announced a new service enabling consumers to schedule telehealth visits from the WebMD Care and Vitals platforms.
Sensible Medicine
FEBRUARY 2, 2024
Customer service can be trying, and I’ll argue that being a doctor is the most difficult customer service field. Even on the days I am able to limit work to, let’s say, a nine-hour day, and nobody calls after hours, the worry about patients can follow me. 5] I loathe the term “work-life balance.”
MedVA
SEPTEMBER 18, 2023
Welcome to the digital era in veterinary care, where Veterinary Virtual Assistants (VVAs) boost efficiency and customer service. VVAs handle appointments, patient follow-ups, inventory, billing, and other jobs that take a lot of time but are necessary for running the business.
MedVA
SEPTEMBER 18, 2023
As your business grows, it can become harder and harder to keep up with the day-to-day operations and administrative tasks. For example, they can set up meetings, answer the phone, and take care of patient files. Increased Customer Service A well-trained virtual assistant will act as a representative for your business.
MedicalGPS
SEPTEMBER 7, 2022
Endeavor for Excellence: Step 4 – Establish Performance Baselines If you have been following along for the redeployment of MedicalGPS’ service improvement program, this week we move into Step #4 — establishing baseline performance measures. The minimum score was 44.67%, which occurred in November of 2021. See Figure 2.
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