Telehealth Update from J.D. Power, Amwell, Cigna, GoodRx, and a Trio of Smart Doctors
Health Populi
OCTOBER 5, 2020
Across all providers, AmWell scored highest at 885, followed by Doctor on Demand with 879 points. Cigna, the highest-scoring payer-backed telehealth organization, racked up 874 points on the 1,000-point scale. In the study, J.D. This is the second year that J.D. The study was fielded in June-July 2020 among 4,302 U.S.
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