Remove Customer Service Remove Follow-Up Remove Hospital
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Can We Select “Better” Residents?

Sensible Medicine

If applicants are more impressive on paper, but no more impressive in the clinics and hospitals, aren’t we doing something wrong? They were dedicated, followed directions, worked hard, were skilled at the “customer service” side of medicine, and were mature enough to know that medicine was for them.

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Friday Reflection 35: Why Don’t Doctors Want to See Patients?

Sensible Medicine

You might be tired, depressed, or under-the-weather, but your “status” cannot hamper the quality of your work, wherever that work is: the office, OR, ER, or hospital. Customer service can be trying, and I’ll argue that being a doctor is the most difficult customer service field.

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How ChatGPT Is Transforming Healthcare Industry

Scrubs

The healthcare industry is transforming with the introduction of ChatGPT, an AI-powered chatbot that enables medical professionals and hospitals to streamline their workflow and provide better patient care. What Are The Benefits of ChatGPT For Medical Practices And Hospitals? So let’s dive into how ChatGPT is transforming healthcare!

Follow-Up 130
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Use your smartphone for instant medical dictation

Mobius MD

You now have instant medical dictation anywhere from clinic to clinic, hospital to hospital, whether in the car or at home. Your vocabulary, custom macros, and AI-powered voice recognition travel with you. Download and enable Mobius Conveyor Follow these instructions to set up Mobius Conveyor in five minutes.

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Revenue Cycle Management Outsourcing: Training Must Be Top of Mind

Relias

Hospitals are looking to deliver better customer service with reduced costs, and access to advanced technology without major investments. If a vendor employee is rude to patients and has no idea the health plan has changed preauthorization requirements for a denied service, the claim goes unpaid, and the patient is unhappy.

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Process Integration: Making the Changes to Benefit Your Customers and Your Business

Walker Info - Patient Experience

It can address direct problems that customers have told you about. It can help solve behind-the-scenes challenges that prevent efficient and effective customer service. In the healthcare world, the elements include entering the facility, checking in, undergoing a procedure, recovery, follow-up, and more.

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Design, Empathy and Ethics Come to Healthcare: HXD

Health Populi

I’m delighted to be in her collegial circle, speaking at the conference about the evolving healthcare consumer who’s financially strapped, stressed-out, and Amazon Primed for customer service. Then open up the Strava app, run on your military base and — oops! — Today was Day 1 and I want to recap my learnings and share with you.