Walker Info - Patient Experience

NOVEMBER 20, 2023

It can address direct problems that customers have told you about. It can help solve behind-the-scenes challenges that prevent efficient and effective customer service. A two-pronged approach is showing how the process integration will impact and benefit both the employees and the customers.

Follow-Up 52

Follow-Up Customer Service Discharges Tests 52

Relias

AUGUST 8, 2023

Have a positive impact on those who receive your organization’s services Mitigate the risk of being outdated. Improve customer service. PAC training directly impacts the lives of the patient PAC services provide an extra level of assistance for people discharged from acute hospitals.

Acute Care 52

Acute Care Unit Organization and Environment Long Term Care Hospice 52

We Care Online

SEPTEMBER 18, 2024

If you notice any signs of infection in residents, such as fever, unusual discharge, or changes in behavior, it’s important to report these observations promptly. Regular disinfection of high-touch surfaces like bed rails, doorknobs, and medical equipment is essential in infection control. Early detection can prevent the spread of infection.

Long Term Care 52

Long Term Care Discharges Communication Customer Service 52

Accepted Blog

JUNE 24, 2024

If you instead said that you “changed the sheets immediately after patients were discharged to ensure swift turnaround time and help meet patient care needs,” that demonstrates how you think ahead, take initiative, and support the work of the team and the hospital, as well as its patients.

Admissions 40

Admissions Customer Service Discharges Hospital 40