Northwest Career College

AUGUST 1, 2024

The Role of the Front Desk The front desk is the most frequent contact point for patients visiting a dental practice, forming an essential part of their experience. Customer service and communication skills, bundled with organizational skills, go a long way in helping a practice run smoothly.

Customer Service 40

Customer Service Communication Patient Satisfaction Billing 40

Northwest Suburban College

APRIL 18, 2024

Pharmacy technicians also collaborate with pharmacy staff and other healthcare professionals for optimal patient care. With the advancement in technology, pharmacy technicians are now trained to use computer systems to perform essential tasks such as filling prescriptions, maintaining patient records, or creating insurance claim forms.

Certification 52

Certification Long Term Care Customer Service Patient Care 52

CareerStep

JULY 12, 2024

They manage patient records, schedule appointments, take x-rays and imprints, and can even help the dentist during procedures. Pharmacy technicians work closely with pharmacists by assisting in filling medications and also practice customer service skills when interacting with patients.

Medication 52

Medication Certification Medical Assistant Medical Coding 52