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While individual acts of lateral violence can appear relatively harmless, they create a toxic environment that takes a toll on employees’ morale, hindering the success of the healthcare institutions for which they work. Workplace bullying and lateral violence among nurses heighten tension within an already high-stress environment.
Nurse managers who understand the benefits and limitations of different nursing leadership styles will be more successful in managing their team or unit and will ultimately drive better patient care. Servant leadership in nursing is not recommended when top-down decisions must be made to quickly align an entire team or organization.
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