Northwest Suburban College

OCTOBER 4, 2024

Effective communication is a crucial skill for medical assistants. Whether we are interacting with patients, doctors, or other healthcare team members, our ability to communicate clearly and effectively can significantly impact the quality of care. This way, we can clarify any misunderstandings right away.

Medical Assistant 52

Medical Assistant Communication Medication Listening Skills 52

We Care Online

OCTOBER 28, 2024

With telehealth, scheduling follow-up appointments is more flexible, making it easier for patients to stay connected with their doctors and adhere to treatment plans. In addition, telehealth can facilitate more frequent communication between patients and providers, improving health outcomes.

Follow-Up 58

Follow-Up Appointments Physical Exams Vital Signs 58

Minority Nurse

NOVEMBER 8, 2023

After working with Garnett to master the material and conquer her testing anxiety, she passed the test and currently works as an LPN in hospice. Championing Patient-Centered Care At the core of Garnett’s success throughout her 30-year career is a deeply rooted dedication to patient-centered care.

Unit Organization and Environment 105

Unit Organization and Environment Patient Centered Care Collaboration Hospital 105

EvidenceCare

APRIL 16, 2024

Regulatory Standards CERT (comprehensive error rate testing) is a program administered by the Centers for Medicare & Medicaid Services (CMS) that utilizes Recovery Audit Contractors (RACs) to review medical records and identify potential billing errors. Breakdowns in tracking downgrades and denials can cause substantial financial losses.

Documentation 130

Documentation Admissions Discharges Billing 130

Guideway Care

APRIL 9, 2024

While the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey is a significant tool in measuring patient satisfaction, it represents a single aspect of the overall patient experience. This is possible by integrating HCAHPS findings with broader patient experience information.

Patient Satisfaction 52

Patient Satisfaction Patient Experience Discharges Outpatient Care 52

CollaborateMD

SEPTEMBER 13, 2024

It can help you highlight your strengths and show patients what you already do well. Here are five benefits you can enjoy from insights provided by patients: Improved patient satisfaction:  Regular feedback helps you find and solve problems in your practice. These fixes can lead to higher patient satisfaction.

Follow-Up 52

Follow-Up Appointments Patient Satisfaction Billing 52

Health Populi

OCTOBER 6, 2022

Telehealth is the preferred “channel” for routine care, with 80% of consumers preferring for prescription refills and 71% preferring for discussing teste results. We are talking about omni-channel delivery, which integrates across communications channels based on patients’ preferences.

Follow-Up 87

Follow-Up Patient Satisfaction Insurance Medication 87

Practice Builders

AUGUST 11, 2024

Patient satisfaction is one of the most critical outcomes to achieve in the complex world of healthcare, and as a result, there is no surprise in practice owners and medical specialists being vulnerable to complaints. That way, it can efficiently manage time and reduce patient wait time by keeping them in the loop.

Appointments 52

Appointments Patient Experience Communication Patient Satisfaction 52

NHA Now

SEPTEMBER 1, 2020

We recently surveyed healthcare employers for our 2020 Industry Outlook, and uncovered the three most important soft skills for EKG technicians: Professionalism, dependability, and verbal communication. According to employers, two of these skills are also the most lacking: Professionalism and verbal communication.

Communication 52

Communication Patient Satisfaction Patient Experience Tests 52

Walker Info - Patient Experience

FEBRUARY 1, 2023

The patient experience centers around quality healthcare delivery using highly valued aspects of patient care. All stakeholders understand the value of patient experience and the role they play in delivering on that promise. Patient experience focuses on perceptions whereas patient satisfaction deals with expectations.

Patient Experience 52

Patient Experience Patient Satisfaction Patient Centered Care Hospital 52

Walker Info - Patient Experience

FEBRUARY 1, 2023

Remember: Patient Experience Is Not Patient Satisfaction People commonly think patient experience and patient satisfaction are synonymous. Patient experience focuses on perceptions whereas patient satisfaction deals with expectations. Include convenient options for patient rescheduling.

Patient Experience 52

Patient Experience Patient Satisfaction Appointments Scheduling 52

Medical Advantage

JUNE 14, 2024

The following sections will further illustrate the importance of value-based care from the patient’s point of view. Increased Patient Satisfaction When patients feel unheard, or that their input does not matter, this creates a chilling effect on communications with providers.

Patient Centered Care 52

Patient Centered Care Patient Satisfaction Follow-Up Collaboration 52

Medical Advantage

MARCH 8, 2024

The platform is designed to not only enhance the patient experience but also streamline administrative tasks and boost the overall efficiency of your practice. athenahealth communicator’s diverse features include a web-based portal, automated messaging, and online scheduling.

Appointments 52

Appointments Communication Patient Satisfaction Scheduling 52

CollaborateMD

SEPTEMBER 26, 2024

Patients might miss your call and delete your voicemail. There’s got to be a better way to communicate. There’s got to be a method that’s more direct and aligns with modern patient preferences. Sharpen your competitive edge with a communication tool that gets through to your patients.

Billing 52

Billing Medication Communication HIPAA 52

Arkenea

DECEMBER 2, 2024

With the introduction of virtual care, patients were able to communicate with their healthcare providers over secured calls and messages. One such healthcare technology that has gained popularity is patient portals. Patient Portal Examples 1.

Appointments 52

Appointments Scheduling Billing Communication 52

Health Prime

JULY 13, 2023

The value-based care approach strives to ensure patients receive the most appropriate care tailored to their individual needs, leading to better long-term outcomes and overall patient satisfaction. This patient-centered approach improves patient satisfaction and leads to increased treatment adherence and better health outcomes.

Patient Centered Care 52

Patient Centered Care Collaboration Patient Satisfaction Tests 52

Relias

FEBRUARY 26, 2024

Coordination of care is the process of organizing and integrating health care services for patients across care settings and providers. Care coordination examples Coordination of care can take many forms and involve different strategies, tools, and interventions, depending on the patient and the types of care involved.

Care Plan 52

Care Plan Patient Satisfaction Acute Care Collaboration 52

MedVA

DECEMBER 7, 2023

Time-sensitive matters such as prescription refills and test result notifications can be managed promptly, enhancing overall efficiency and helping prevent any lapses in care because a patient ran out of medication during the holidays. Streamlined communication improves patient satisfaction and reduces the stress on front desk staff.

Medical Assistant 52

Medical Assistant Medication Appointments Billing 52

E-Clinic

SEPTEMBER 12, 2022

Not only will this translate into a more flexible service for your patients, but it may lead to greater job satisfaction and reduced stress levels in your team. There is also the opportunity to give patients access to their digital files, for example where other specialists require their history or test results.

Appointments 52

Appointments Patient Satisfaction Communication Transfers 52

Myndshft Blog

NOVEMBER 28, 2023

Delays and denials create barriers to care, which can lead to treatment abandonment, which directly impacts patient satisfaction and health outcomes. This is particularly important when the service being rendered comes via a referral such as diagnostic tests. And that contributes to a declining bottom line too.

Patient Satisfaction 40

Patient Satisfaction Diagnostics Best Practices Documentation 40

Arkenea

AUGUST 15, 2024

EMR API integration may be the key to achieve better communication between care providers, systems, and offer scalability. Improved Patient Satisfaction Patient well-being and satisfaction is the key objective of any healthcare organization. Key Benefits of EMR API Integration 1.

HIPAA 40

HIPAA Appointments EHR / EMR Billing 40

Guideway Care

JANUARY 14, 2025

In bundled payment models, patient advocacy plays a pivotal role in improving care coordination, patient satisfaction, and adherence to treatment plans. This blog explores how patient advocacy enhances care quality, addresses social determinants of health, and supports bundled payment success.

Patient Advocacy 52

Patient Advocacy Patient Satisfaction Discharges Hospital 52

Health Prime

JULY 13, 2023

The value-based care approach strives to ensure patients receive the most appropriate care tailored to their individual needs, leading to better long-term outcomes and overall patient satisfaction. This patient-centered approach improves patient satisfaction and leads to increased treatment adherence and better health outcomes.

Patient Centered Care 40

Patient Centered Care Collaboration Patient Satisfaction Tests 40

Northwest Career College

MARCH 2, 2024

Patient education offered by medical assistants primarily focuses on explaining anatomy, physiology, and pathology concepts related to a medical diagnosis; the preparation for and recovery from various medical procedures recommended by the provider; and how tests, medications, and procedures fit together as the steps of a multi-stage treatment plan.

Patient Education 40

Patient Education Medical Assistant Medication Patient Satisfaction 40

DropStat

MARCH 14, 2024

Healthcare organizations can be called HROs when they achieve superlative safety for staff and patient satisfaction, consistent, quality care delivery under changing conditions, and, process efficiency for extended periods, without serious failures, and, with a lower risk of medical errors.

Patient Safety 52

Patient Safety Scheduling Hospital Communication 52

Ciox

AUGUST 3, 2023

This fragmentation poses a significant challenge for healthcare providers striving to deliver patient-centric care. Missed Opportunities: Critical medical insights may remain hidden within the siloed data, leading to missed opportunities for accurate diagnoses and timely patient interventions.

Unit Organization and Environment 40

Unit Organization and Environment Medical History Transfers Tests 40

CollaborateMD

JANUARY 5, 2024

With clear and accurate billing, patients have fewer questions which leads to faster payments. RELATED ARTICLE: 5 Tips for Better & Faster Medical Billing Enhanced Patient Satisfaction Happy patients are essential to your long-term success Easy access to care and privacy are top concerns for patients.

Billing 52

Billing Medication Follow-Up Insurance 52

Valant

MARCH 2, 2024

Prioritizing good communication with patients is another important consideration that also impacts the staffing, technology, and training needed. Rigorous testing can ensure the accuracy and efficiency of these interactions. Streamlining processes can minimize errors and reduce billing cycles, optimizing revenue capture.

Billing 52

Billing Documentation Follow-Up Insurance 52

CollaborateMD

JANUARY 31, 2024

Improved Patient Experience  A transparent and efficient billing process improves patient satisfaction.  Patients appreciate clear, accurate billing. A positive patient experience can lead to  increased patient retention  and referrals. It also makes sure claims are done the right way. 

Billing 52

Billing Medication Follow-Up Insurance 52

E-Clinic

AUGUST 20, 2022

It’s also a good idea to incorporate any pre-appointment time into the appointment, rather than asking patients to arrive early for form filling, taking blood pressure or blood tests etc. Communications such as replies to website enquiries and targeted text campaigns can also be automated with e-clinic.

Appointments 52

Appointments Teamwork Scheduling Patient Satisfaction 52

Mobius MD

FEBRUARY 14, 2024

If you’re considering using an AI medical scribe, take advantage of free trial periods to test-run several products and see which best fits your workflow. From a user’s perspective, ambient clinical intelligence is pretty simple: tell the computer to start listening, complete a regular patient visit, and – voilà!

Documentation 52

Documentation HIPAA Medication Patient Satisfaction 52

We Care Online

JANUARY 16, 2025

Effective Communication Skills For aspiring healthcare practitioners, effective communication skills ensure clear and compassionate interactions with patients. Healthcare providers must convey medical information in a way that their patients understand. Here are the personal skills aspiring practitioners must have.

Teamwork 98

Teamwork Emergency Response Time Management Communication 98