DropStat

FEBRUARY 12, 2024

The entire organization, including the nursing staff and the beneficiaries, often experiences an uplift in reaching more objectives when centralized scheduling is adopted, and patient experience is often enhanced. What is centralized scheduling in nursing? Why is centralized scheduling important in healthcare?

Scheduling 52

Scheduling Unit Organization and Environment Follow-Up Communication 52

Walker Info - Patient Experience

JUNE 20, 2023

Harris once said: “The two words ‘information’ and ‘communication’ are often used interchangeably, but they signify quite different things. Information is giving out; communication is getting through.” There is no shortage of information that is collected in the XM Operating Framework and the Experience Management process.

Communication 52

Communication Follow-Up Collaboration Appointments 52

Practice Builders

AUGUST 11, 2024

Understanding these complaints instead of taking the position of stubborn ignorance is the first step toward improving patient experience. In this blog post, we talk about some of the most common patient complaints against doctors and hospitals and how healthcare providers can address these issues. And we are not overreacting.

Appointments 52

Appointments Patient Experience Patient Satisfaction Communication 52

Scrubs

JUNE 1, 2024

Patient satisfaction forms a central part of the standard of healthcare, affecting various facets from how many patients continue to come back for treatment to the total effectiveness of care given. This is why patient satisfaction has become crucial for healthcare facilities that wish to maintain their reputation.

Patient Satisfaction 130

Patient Satisfaction Follow-Up Listening Skills Communication 130

CollaborateMD

MAY 17, 2023

It was an enormous opportunity for us to take the stage and educate the audience on our unified communications platform, Updox! EHR vendors struggle to keep up with the ever-evolving regulatory landscape, leaving less time for innovation in patient and provider communications. Patients today are more informed than ever before.

Communication 52

Communication Triage Appointments Billing 52

Health Populi

JUNE 27, 2024

Patients’ experience with health care in the U.S. adult consumers’ perspectives defined “patient experience” (PX) as, “The sum of all interactions, shaped by an organization’s culture, that influence patient perceptions across the continuum of care.” The study into U.S.

Discharges 62

Discharges Scheduling Appointments Billing 62

Health Prime

MARCH 6, 2024

Certainly, patient portals are crucial tools that facilitate seamless communication between healthcare providers and patients. According to a recent report , patient portals enhance patient engagement by enabling patients to access their electronic medical records (EMRs) and facilitating secure patient-provider communication.

HIPAA 73

HIPAA Communication Billing Appointments 73

Medical Advantage

MARCH 8, 2024

With a host of features such as a web-based portal, automated messaging, and online scheduling, athenaCommunicator integrates seamlessly with athenahealth’s broader suite of healthcare software. athenahealth communicator’s diverse features include a web-based portal, automated messaging, and online scheduling.

Appointments 52

Appointments Communication Patient Satisfaction Scheduling 52

Health Prime

MARCH 21, 2024

The revenue cycle in healthcare refers to the entire process of managing the financial aspects of patient care, from the initial appointment scheduling to the final payment received for services rendered. Providers can minimize schedule gaps by strategically managing appointment slots and increasing patient throughput.

Billing 94

Billing Medication Follow-Up Appointments 94

Practice Builders

MARCH 22, 2024

One way to do this is by asking patients about their experiences and what they liked or disliked. Additionally, making telehealth easy to use involves using simple tools for online communication and scheduling appointments. This quick access to care leads to better outcomes and higher levels of patient satisfaction.

Patient Satisfaction 59

Patient Satisfaction Appointments Scheduling Communication 59

Relias

JANUARY 30, 2024

Improving patient experience scores is a goal for many healthcare organizations — and for good reason. Patient experience is directly tied to patient retention, reimbursement, and in many cases, better patient outcomes. Does patient satisfaction equal better health outcomes?

Patient Satisfaction 52

Patient Satisfaction Patient Experience Scheduling Appointments 52

Valant

JULY 5, 2024

These processes form the backbone of an efficient behavioral health workplace, and can tremendously improve the patient and provider experience. Scheduling Process Easy scheduling is the base of an efficient workflow in behavioral health practices.

Documentation 52

Documentation Billing Scheduling Appointments 52

Health Prime

APRIL 11, 2024

Fee schedule analysis: Regularly review and update fee schedules to ensure the practice is billing appropriately for services rendered. Also, remember to optimize staffing levels and roles to improve productivity and patient care. Denial management: Proactively addressing and resolving claim denials to prevent revenue loss.

Billing 87

Billing Patient Satisfaction Scheduling Medical Coding 87

Northwest Career College

AUGUST 1, 2024

The Role of the Front Desk The front desk is the most frequent contact point for patients visiting a dental practice, forming an essential part of their experience. Customer service and communication skills, bundled with organizational skills, go a long way in helping a practice run smoothly.

Customer Service 40

Customer Service Communication Patient Satisfaction Billing 40

Valant

MARCH 26, 2024

Standardizing technology systems can make all the difference to the efficiency of your workflow, the patient experience, the ease of training new staff, and your practice’s capacity to grow profits. Patients, too, likely have opinions and how they want and need to interact with your practice.

Scheduling 52

Scheduling Billing Patient Experience Appointments 52

Health Populi

FEBRUARY 7, 2019

Four in five patients say that talking to “me” means they want personalized recommendations to their unique needs – but only one-third of patients say they’re getting that level of service from their healthcare providers. Less than half say they’re currently getting that support from health care providers.

Communication 125

Communication Patient Experience Scheduling Appointments 125

Scrubs

NOVEMBER 2, 2023

They can often perform clinical duties like taking patient vital signs, administering injections, and assisting with minor surgical procedures. At the same time, they manage administrative tasks such as scheduling appointments, billing, and maintaining patient records.

Medical Assistant 148

Medical Assistant Medical Administrative Assistant Medication Medical Terminology 148

Northwest Career College

JULY 27, 2024

Effective administrative practices in healthcare institutions include ensuring smooth operations, clear communication, and an open and welcoming environment. These factors all contribute positively to patient satisfaction. Here are some strategies that healthcare administrators can use to improve patient satisfaction.

Patient Satisfaction 40

Patient Satisfaction Appointments Communication Follow-Up 40

Medical Advantage

MARCH 18, 2024

The Key Players in Delivering Patient Satisfaction In the intricate landscape of healthcare, patient attrition poses a significant challenge for providers. Many factors contribute to patient migration, including dissatisfaction with service quality, long wait times, communication gaps, and lack of personalized care.

Patient Satisfaction 52

Patient Satisfaction Scheduling Best Practices Patient Experience 52

CollaborateMD

JUNE 18, 2024

Engaged patients participate in their care by working collaboratively with providers to make informed decisions about their treatment. Engaged patients experience better health outcomes, driven by several factors: Engaged patients understand the reasoning behind their treatment, motivating them to continue.

Appointments 52

Appointments Scheduling Patient Satisfaction Communication 52

Guideway Care

JULY 1, 2024

Even if the healthcare provider offers exceptional medical care, the initial negative impression during the wait can persist, affecting patient satisfaction and loyalty. Patient Retention and Loyalty Patient wait times and satisfaction are crucial in determining retention and loyalty.

Patient Satisfaction 52

Patient Satisfaction Patient Experience Scheduling Communication 52

Valant

MARCH 25, 2024

If your practice becomes disorganized during the switch, or if things like scheduling and accessing the patient portal become difficult for clients, it will impact the quality of care you deliver, and could ultimately cost you clients. Here are some key considerations for minimizing disruption for patients during an EHR switch.

Scheduling 52

Scheduling Communication Appointments Documentation 52

Valant

JUNE 19, 2024

It allows patients and providers to connect remotely, bridging geographical gaps and improving access to care. The concept of telemedicine dates back several decades, but recent advancements in digital communication hardware and software have revolutionized its implementation.

Triage 52

Triage Appointments HIPAA Communication 52

Practice Builders

JANUARY 25, 2024

Analyzing the patient journey is pivotal for a comprehensive diagnostic approach, as it reveals potential obstacles and roadblocks. To deliver an unparalleled patient experience, medical practices must grasp patient needs and preferences at each stage. Challenges arise if reaching the provider proves difficult.

Patient Experience 52

Patient Experience Communication Patient Satisfaction Appointments 52

Northwest Suburban College

JUNE 7, 2024

Developing Effective Interpersonal Communication Skills Interacting and communicating effectively with patients, their families, and other healthcare professionals is a cornerstone of being a successful medical assistant.

Medical Assistant 52

Medical Assistant Medication Huddles/Rounds Communication 52

Valant

MARCH 30, 2024

A patient’s medical history, presenting concerns, treatment preferences, and any relevant psychosocial factors should all be documented. Comprehensive documentation also facilitates communication and collaboration among members of a patient’s whole treatment team. Telehealth integration expands access to care.

Best Practices 52

Best Practices Medical History Communication Documentation 52

MedVA

DECEMBER 7, 2023

Schedule Assistance: Virtual medical assistants excel in managing appointment schedules, ensuring that patients are accommodated efficiently. A MedVA virtual medical assistant can provide reminders and confirmations to patients, reducing no-show rates during the hectic holiday season.

Medical Assistant 52

Medical Assistant Medication Appointments Billing 52

Valant

MARCH 14, 2024

EHRs streamline these tasks by automating routine, repetitive processes such as appointment scheduling , patient communications, and insurance claims processing. It allows for resources to be allocated most efficiently, freeing up valuable time for clinicians and staff to focus on patient care and the patient experience.

Billing 52

Billing Communication Patient Care Scheduling 52

MedicalGPS

NOVEMBER 30, 2022

This understanding will also help your care team set patient expectations and improve the patient experience as it relates to telephone communication with your practice. Correlation Analysis: Key Touch Points of the Patient Experience. Track & communicate message return compliance.

Patient Experience 52

Patient Experience Communication Follow-Up Collaboration 52

Northwest Suburban College

JUNE 14, 2024

They may be responsible for preparing the examination room, obtaining vital signs, and ensuring the patient is comfortable. Their attentive care helps create a positive patient experience while providing crucial support to physicians.

Medical Assistant 52

Medical Assistant Medication Follow-Up Appointments 52

DropStat

FEBRUARY 25, 2024

Language barriers in healthcare mean that the patient and healthcare services providers do not speak the same language. How Dropstat can help: Schedule a medical interpreter in each shift to overcome language barriers Dropstat is an AI-powered nurse scheduling app that uses cutting-edge technology to schedule nurses and healthcare staff.

Unit Organization and Environment 52

Unit Organization and Environment Scheduling Follow-Up Documentation 52

Mobius MD

MAY 1, 2024

Use previsit planning Pre-visit planning is one of the best ways to streamline patient visits. Order necessary labs or imaging in advance when you schedule a patient for their next visit. Similarly, pre-prepared patient education materials for common conditions allow your team to send follow-up instructions with one click.

Documentation 52

Documentation Follow-Up Scheduling Physical Exams 52

Northwest Career College

AUGUST 16, 2024

They work hand in hand with dentists to ensure patients receive top-notch care. From assisting during procedures to managing basic administrative tasks, dental assistants play a significant role in creating a smooth and comfortable patient experience during clinic visits.

Certification 40

Certification Sterilization Communication Patient Records 40

Arkenea

JULY 12, 2024

A referral process involves obtaining patient information such as insurance details, and demographics; also scheduling appointments. This task can get cumbersome, so a patient referral tracking system manages the referral process. Patients no longer have to worry about ‘what’s next?’

Medication 52

Medication Follow-Up Appointments Tests 52

Arkenea

JUNE 28, 2024

Processes need to be more streamlined and efficient, AI will need to help accelerate analysis and diagnosis and virtual communication will need to be further employed to allow providers to see more patients rather than spending time traveling to them. Healthcare providers will need to do more with less.

Collaboration 52

Collaboration Diagnostics Communication Hospital 52

Health Prime

MAY 2, 2024

Implement appointment reminders and follow-ups Use automated appointment reminders and follow-up communications to enhance the patient experience. Patient reminders and follow-ups are critical for a successful practice.

Follow-Up 89

Follow-Up Appointments Billing Scheduling 89

Guideway Care

NOVEMBER 21, 2023

Bridging the Human-Tech Gap : Optimal patient care involves a human touch that automated technology alone can’t provide. Care guides, specially selected and tech-enabled, establish a peer-to-patient connection, fostering trust and enhancing communication. healthcare system. healthcare system.

Patient Care 52

Patient Care Follow-Up Communication Appointments 52