Relias

APRIL 18, 2025

Patient experience trends for 2025 and beyond As healthcare evolves, patient experience remains at the forefront of delivering quality care. Emerging trends in patient experience not only reflect the changing needs and preferences of patients but also influence health outcomes and operational efficiency.

Patient Experience 40

Patient Experience Patient Satisfaction Follow-Up Communication 40

Relias

APRIL 18, 2025

Patient Experience Week is the opportunity to showcase your organizations commitment to patient centricity, and now is the perfect time to start planning how you’ll celebrate. By implementing thoughtful patient experience ideas, you can make this annual event impactful for both your staff and patients.

Patient Experience 40

Patient Experience Patient Care Patient Centered Care Patient Satisfaction 40

Health Populi

NOVEMBER 18, 2024

Patients “yearn” for personalized services and relationships in health care — optimistic that technology can help deliver on that hope — we learn in Healthcare’s Future: Balancing Progress and Perception , a health consumer survey report from Lavidge. Lavidge, a communications consultancy, polled U.S.

Insurance 62

Insurance Patient Centered Care Communication Medication 62

Healthcare Leadership Council

AUGUST 8, 2023

Adam Solomon , chief medical officer of MemorialCare Medical Foundation, compared traditional fee-for-service (FFS) care to different types of accountable care organizations (ACOs), highlighting the notable difference in relationships between services and payments, as well as outcomes.

Patient Centered Care 40

Patient Centered Care Medical History Patient Education Patient Experience 40

Health Prime

OCTOBER 31, 2024

.” The pursuit of excellence in patient care is an ongoing journey. Therefore, medical practices must strive to diagnose and treat illnesses and provide compassionate and patient-centered care that meets the diverse needs of those they serve. According to the U.S.

Patient Centered Care 52

Patient Centered Care Communication Patient Experience Medication 52

Guideway Care

JULY 2, 2024

Did you know that hospitals that offer better customer experience are more successful and established than those providing average customer service? The crucial factor in this equation is hospital employees, whose engagement levels influence patient-centered care.

Patient Satisfaction 52

Patient Satisfaction Patient Centered Care Patient Experience Customer Service 52

Medical Advantage

JUNE 14, 2024

Not only did the fee-for-service model contribute to the exorbitant costs of hospital readmissions, but it also sowed mistrust of healthcare systems among the patient population. The following sections will further illustrate the importance of value-based care from the patient’s point of view.

Patient Centered Care 52

Patient Centered Care Patient Satisfaction Follow-Up Collaboration 52

Relias

APRIL 18, 2025

By asking the right patient satisfaction survey questions, you can gain valuable insights that help enhance patient experiences and outcomes. In todays healthcare landscape, the patients voice has never been more critical. Using well-crafted healthcare survey questions can provide deep insights into patient experiences.

Patient Satisfaction 40

Patient Satisfaction Patient Experience Appointments Communication 40

Practice Builders

FEBRUARY 25, 2024

Patient engagement goes beyond the traditional provider-patient relationship. It involves actively involving patients in their healthcare decisions, promoting collaboration, and enhancing communication. A highly engaged patient is more likely to adhere to treatment plans, leading to improved health outcomes.

Communication 52

Communication Patient Satisfaction Appointments Follow-Up 52

Valant

MARCH 25, 2024

If your practice becomes disorganized during the switch, or if things like scheduling and accessing the patient portal become difficult for clients, it will impact the quality of care you deliver, and could ultimately cost you clients. Here are some key considerations for minimizing disruption for patients during an EHR switch.

Scheduling 52

Scheduling Communication Appointments Documentation 52

Practice Builders

MARCH 28, 2024

Healthcare Performance Measurement: A Foundation for Excellence Analyzing healthcare performance is vital for medical practices to boost efficiency, satisfy patients, and enhance clinical outcomes. This involves assessing various aspects such as guideline adherence, patient experiences , and clinical results.

Patient Satisfaction 59

Patient Satisfaction Emergency Response Collaboration Patient Care 59

Valant

MARCH 14, 2024

EHRs streamline these tasks by automating routine, repetitive processes such as appointment scheduling , patient communications, and insurance claims processing. It allows for resources to be allocated most efficiently, freeing up valuable time for clinicians and staff to focus on patient care and the patient experience.

Billing 52

Billing Communication Patient Care Scheduling 52

Health Prime

JANUARY 24, 2024

Specifically, medical providers must invest in robust telehealth solutions to facilitate virtual consultations, remote patient monitoring, and seamless patient communication. The focus is shifting significantly from mere video consultations to comprehensive virtual care experiences.

Billing 52

Billing Communication Medication Appointments 52

Medical Advantage

MARCH 8, 2024

The platform also offers a fully functional patient portal that enhances patient engagement by allowing patients to schedule appointments, view their medical history, and communicate with their healthcare providers. This improves the quality of clinical encounters and helps ensure compliance with regulatory requirements.

Billing 52

Billing Appointments Scheduling Patient Care 52

Health Populi

JUNE 26, 2018

“There is no framework that wil make you more human centered,” he asserted. See Conway’s Law, Adam implored: that is that, “organizations which design systems are constrained to produce designs which are copies of the communication structures of these organizations.” That form of groupthink is anathema to person-centered design.

Follow-Up 75

Follow-Up Customer Service Patient Centered Care Medication 75

Southern Careers Institute

JULY 31, 2023

The healthcare industry has also witnessed a fundamental shift toward patient-centered care, focusing on personalized treatment plans and improved patient outcomes. With the support of medical assistants, physicians can expand their reach and offer timely care to quite a larger number of patients.

Medical Assistant 52

Medical Assistant Medication Interdisciplinary Team Collaboration 52

Northwest Suburban College

FEBRUARY 29, 2024

Collaboration with Healthcare Professionals: Enhancing Team-Based Preventive Care Medical Assistants often serve as a vital link between patients and healthcare professionals, working collaboratively to facilitate communication, coordinate care efforts, and ensure a comprehensive approach to preventive healthcare.

Medical Assistant 52

Medical Assistant Medication Patient Education Vital Signs 52

MedQuest College

DECEMBER 18, 2024

They need interpersonal skills, empathy, and patience, as these qualities are essential when working with diverse patients who may experience anxiety or discomfort. Communication Skills Clear communication is fundamental. Dental assistants are often the first and last points of contact for patients.

Patient Centered Care 52

Patient Centered Care Certification Sterilization Follow-Up 52