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Mastering Communication in Healthcare: Northwest Suburban College’s Approach to Empowering Medical Assistants

Northwest Suburban College

Communication is at the heart of healthcare, where excellent patient outcomes rely on effective interaction between healthcare professionals and their patients. Medical Assistants are crucial in bridging the communication gap and fostering meaningful connections in healthcare environments.

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A Multisectoral Approach to Patient-Centered Care

Healthcare Leadership Council

Adam Solomon , chief medical officer of MemorialCare Medical Foundation, compared traditional fee-for-service (FFS) care to different types of accountable care organizations (ACOs), highlighting the notable difference in relationships between services and payments, as well as outcomes.

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The Role of Pharmacy Technicians in Patient Counseling and Education

Northwest Suburban College

As the healthcare landscape evolves and the focus shifts toward more patient-centered care, Pharmacy Technicians have the opportunity to bridge the knowledge gap for patients when it comes to medications, side effects, and proper usage.

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Mastering the Art of Virtual Patient Engagement: A Comprehensive Guide

Guideway Care

This article aims to provide healthcare providers with actionable insights for enhancing virtual patient engagement. The Importance of Effective Communication Patient engagement thrives on robust communication. A platform that supports both automated and manual conversational communication can bridge this gap.

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How Employee Engagement Enhances Patient Satisfaction in Healthcare

Guideway Care

The crucial factor in this equation is hospital employees, whose engagement levels influence patient-centered care. The connection between employee and patient satisfaction and employee engagement is so strong that 68% of hospitals identified engagement as the primary component of improving patient satisfaction.

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Maximizing the Patient Experience: Essential Soft Skills for Medical Assistants

Northwest Suburban College

Empathy and Compassion Empathy and compassion are the foundation of all patient-centered care. Medical assistants frequently assist patients who may be experiencing pain, stress, or emotional distress. Conclusion Soft skills are key to creating positive patient experiences and delivering holistic patient care.

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Meet a Champion of Nursing Diversity: Stacey Garnett

Minority Nurse

Championing Patient-Centered Care At the core of Garnett’s success throughout her 30-year career is a deeply rooted dedication to patient-centered care. Garnett truly has a heart for the patient, frequently interacting with them directly on units.