Health Populi

JUNE 6, 2021

Consumers’ satisfaction with both health plan websites and information and communication. On the supply side, BDO surveyed 100 C-level leaders across the health care provider landscape in January 2021 to assess the executives’ views on digital health technology infrastructure and tools nearly one year into the pandemic.

Patient Satisfaction 87

Patient Satisfaction Patient Experience Follow-Up Communication 87

Relias

JANUARY 8, 2024

One effective way is to earn high patient satisfaction scores that demonstrate value to customers seeking a trusted healthcare partner. But gaining patient trust isn’t the only benefit of high patient satisfaction scores. According to the program, hospitals with higher HCAHPS scores earn higher reimbursements.

Patient Satisfaction 52

Patient Satisfaction Patient Experience Hospital Scheduling 52

Medical Advantage

MARCH 18, 2024

Ask any leader in a health care organization if they value patient satisfaction, and the answer will be an immediate yes. As the discussion continues, you are sure to hear terms such as “patient engagement,” “patient delight,” or “partnership” to describe the relationship between the provider group and the patient.

Patient Satisfaction 52

Patient Satisfaction Scheduling Best Practices Patient Experience 52

Health Prime

SEPTEMBER 12, 2024

This principle includes your Revenue Cycle Management (RCM) process from end-to-end, positioning it as a core for proper trustworthiness or effectiveness and patient satisfaction. Transparent billing practices will also help drive patient satisfaction by creating an open dialogue and fewer surprise bills.

Patient Satisfaction 93

Patient Satisfaction Billing Insurance Medication 93

Northwest Suburban College

DECEMBER 19, 2024

Dental assistants coordinate appointments to prevent conflicts and minimize wait times, enhancing patient satisfaction. Competent financial management safeguards the practice’s economic health and maximizes patient benefits. Detail-oriented practice supports high-quality patient care and office reliability.

Patient Records 52

Patient Records Communication Patient Satisfaction Continuing Education 52

Northwest Career College

JULY 27, 2024

Patient satisfaction, survival, and well-being are among the most critical factors in healthcare. Effective administrative practices in healthcare institutions include ensuring smooth operations, clear communication, and an open and welcoming environment. These factors all contribute positively to patient satisfaction.

Patient Satisfaction 40

Patient Satisfaction Appointments Communication Follow-Up 40

Practice Builders

FEBRUARY 28, 2024

The calculation of patient satisfaction involves gathering feedback from patients and gauging their perceptions and feelings about their healthcare experience. Patient experience surveys serve as a valuable tool to collect this information, providing insights into the overall satisfaction levels of patients.

Patient Experience 90

Patient Experience Patient Satisfaction Communication Appointments 90

Northwest Suburban College

OCTOBER 4, 2024

Effective communication is a crucial skill for medical assistants. Whether we are interacting with patients, doctors, or other healthcare team members, our ability to communicate clearly and effectively can significantly impact the quality of care. This way, we can clarify any misunderstandings right away.

Medical Assistant 52

Medical Assistant Communication Medication Listening Skills 52

CollaborateMD

MARCH 7, 2025

Applications of automation span everything from medical billing and administrative processes to enhancing patient care through clinical decision support and real-time analytics. Some benefits of automation in healthcare include: Improving patient scheduling and lessening the load of clerical work. Reducing no-shows.

Billing 52

Billing Appointments Patient Satisfaction Patient Care 52

Health Prime

APRIL 11, 2024

However, Practice Optimization takes a holistic approach, addressing operational efficiency, staff productivity, and patient satisfaction. It goes beyond financial considerations and includes workflow management, staff productivity, and patient engagement. Feel free to reach us at sales@hpiinc.com.

Billing 105

Billing Patient Satisfaction Scheduling Follow-Up 105

Relias

SEPTEMBER 20, 2024

Horizontal violence is particularly problematic in nursing because of the high-stress, fast-paced work environments where teamwork and clear communication are crucial for patient care. Horizontal violence undermines these factors, leading to burnout, turnover, and a decline in care quality. What is horizontal violence?

Conflict Resolution 98

Conflict Resolution Teamwork Communication Collaboration 98

Guideway Care

JANUARY 14, 2025

It enhances coordination between providers while motivating them toward comprehensive management strategies focused on complete patient care. These combined methods are pivotal in reducing expenditures without sacrificing excellence in patient care standards.

Patient Experience 52

Patient Experience Acute Care Discharges Collaboration 52

Northwest Career College

MAY 27, 2024

For instance, patients undergoing treatments like orthodontics or dental implants may require more frequent follow-ups than those coming in for routine check-ups. Leveraging Technology for Enhanced Communication Utilize technology to maintain communication with patients between visits.

Follow-Up 40

Follow-Up Patient Care Patient Satisfaction Appointments 40

Minority Nurse

NOVEMBER 8, 2023

In the fast-paced and ever-evolving behavioral healthcare field, nursing leaders are crucial in ensuring efficient operations, a supportive work environment for nurses, and providing quality patient care. Garnett truly has a heart for the patient, frequently interacting with them directly on units.

Unit Organization and Environment 105

Unit Organization and Environment Patient Centered Care Collaboration Hospital 105

MedQuest College

JULY 19, 2024

Chairside manner, the way dental professionals interact with patients during appointments, plays a significant role in patient satisfaction and overall experience. In this blog, we’ll delve into Chairside Manner 101, focusing on mastering communication skills for dental assistants.

Patient Satisfaction 59

Patient Satisfaction Medical Terminology Communication Appointments 59

CollaborateMD

DECEMBER 10, 2024

By streamlining this process, providers can reduce administrative burdens, focus on patient care, and achieve faster reimbursements. Increasing Patient Satisfaction When it comes to medical bills, patients appreciate clear communication regarding their insurance coverage and prompt resolution of claims.

Medication 52

Medication Billing Insurance HIPAA 52

Guideway Care

APRIL 9, 2024

While the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey is a significant tool in measuring patient satisfaction, it represents a single aspect of the overall patient experience. This is possible by integrating HCAHPS findings with broader patient experience information.

Patient Satisfaction 52

Patient Satisfaction Patient Experience Discharges Outpatient Care 52

Health Prime

OCTOBER 10, 2024

As mental health demand continues to grow exponentially , it is equally important for mental health providers to optimize their billing practices to ensure fair and timely reimbursements, enabling them to continue delivering high-quality patient care. Strategies to improve your mental health reimbursements 1.

Billing 97

Billing Medical Coding Documentation Insurance 97

CollaborateMD

MARCH 20, 2025

It streamlines administrative tasks, offering tools to enhance operational efficiency and patient care. Here’s a breakdown of essential features of practice management systems : Patient Scheduling : Streamline efficient appointment booking while minimizing no-shows through automated reminders.

Appointments 52

Appointments Billing Scheduling HIPAA 52

Health Prime

MARCH 21, 2024

The revenue cycle in healthcare refers to the entire process of managing the financial aspects of patient care, from the initial appointment scheduling to the final payment received for services rendered. It encompasses all the steps and interactions involved in generating revenue for a healthcare provider.

Billing 105

Billing Follow-Up Medication Appointments 105

Valant

MARCH 20, 2024

Efficient operations are the foundation of any successful behavioral health practice, with a thoughtful clinical workflow supporting quality patient care and sustainable practice growth. It involves improving processes, promoting cohesion among staff, and facilitating seamless communication—internally and externally.

Billing 52

Billing Communication Documentation Patient Satisfaction 52

Practice Builders

MARCH 28, 2024

This approach, driven by data, promotes a culture of ongoing improvement and prioritizing patient care in every decision. By carefully choosing the value-based care metrics and indicators to use, healthcare providers can improve patient outcomes without losing reputation, money, or time.

Patient Satisfaction 59

Patient Satisfaction Emergency Response Collaboration Communication 59

EvidenceCare

APRIL 16, 2024

HIPAA regulations: Ensure patient privacy is protected throughout the documentation process. Federal Anti-Kickback Statute (AKS) & Stark Laws: These regulations prohibit financial incentives that could influence physician decision-making regarding patient care.

Documentation 130

Documentation Admissions Discharges Billing 130

Valant

JULY 5, 2024

Implementing effective practice policies and choosing the right tools can help maintain success and ensure high-quality patient care. An EHR system tailored to the needs of behavioral health practices can help streamline operations as well as enhance patient satisfaction.

Patient Satisfaction 52

Patient Satisfaction Billing Appointments HIPAA 52

Relias

MARCH 17, 2022

Communication skills, such as teach-back, plain language, verbal and written instruction methods, interviewing, non-verbal communication, and knowledge confirmation. SDOH) drive health disparities and inequity and how these factors play out on a daily basis in patient care. How and when to use interpreter services.

Best Practices 98

Best Practices Follow-Up Communication Scheduling 98

Walker Info - Patient Experience

FEBRUARY 1, 2023

The patient experience centers around quality healthcare delivery using highly valued aspects of patient care. All stakeholders understand the value of patient experience and the role they play in delivering on that promise. Patient experience focuses on perceptions whereas patient satisfaction deals with expectations.

Patient Experience 52

Patient Experience Patient Satisfaction Patient Centered Care Hospital 52

Northwest Career College

MAY 1, 2024

Patient Scheduling In recent years, patient scheduling has undergone significant changes due to technological advancements , evolving patient expectations, and the growing need for streamlined healthcare delivery. Patients can now request appointments anytime, anywhere, using their smartphones or computers.

Medical Administrative Assistant 40

Medical Administrative Assistant Scheduling Medication Patient Satisfaction 40

Practice Builders

APRIL 11, 2024

Since trust is the cornerstone of the doctor-patient relationship and has a direct impact on treatment adherence, patient satisfaction , and health outcomes, it is essential in today’s healthcare environment. In some cases, patients may feel they are not receiving the care they need due to insurance restrictions.

Patient Satisfaction 59

Patient Satisfaction Communication Insurance Teamwork 59

Top Practices

JUNE 27, 2023

To have a highly successful medical practice you need to design and implement efficient systems that streamline operations, improve quality patient care, staff environment, minimize conflict, and stress, and increase productivity and profit. They need to be able to clearly communicate these to their patients when asked.

Patient Satisfaction 52

Patient Satisfaction Communication Continuing Education Follow-Up 52

Medical Advantage

MARCH 8, 2024

The platform is designed to not only enhance the patient experience but also streamline administrative tasks and boost the overall efficiency of your practice. athenahealth communicator’s diverse features include a web-based portal, automated messaging, and online scheduling.

Appointments 52

Appointments Communication Patient Satisfaction Scheduling 52

Guideway Care

DECEMBER 23, 2024

Key Takeaways Transitional Care Management (TCM) improves care coordination and significantly reduces hospital readmissions through a structured approach that encompasses patient follow-up and communication. Initiatives such as Project RED and BOOST augment care transitions by conducting follow-up calls with patients.

Discharges 52

Discharges Follow-Up Patient Satisfaction Transfers 52

ACI Medical & Dental School

AUGUST 8, 2024

They are often the unsung heroes of dental care, performing a wide range of duties that are essential for the efficient functioning of a dental practice. Their responsibilities extend beyond assisting dentists during procedures; they also manage administrative tasks, patient care, and ensure the office complies with health regulations.

Sterilization 52

Sterilization Follow-Up Vital Signs Appointments 52

Northwest Suburban College

SEPTEMBER 6, 2024

Medical assistants are indispensable healthcare professionals who play a key role in providing quality patient care and ensuring the smooth operation of medical facilities. The ability to empathize with and show compassion towards patients helps to build trust, foster rapport, and alleviate some of the anxieties that patients may face.

Medical Assistant 52

Medical Assistant Patient Experience Medication Continuing Education 52

Medical Advantage

MARCH 28, 2024

Today’s patients are digitally savvy and expect a seamless, personalized interaction with their healthcare providers. This shift in expectations has led to innovative patient engagement tools that improve patient care and foster stronger relationships between patients and providers.

Patient Satisfaction 52

Patient Satisfaction Appointments Communication Scheduling 52

Northwest Career College

OCTOBER 21, 2024

From attending meetings to delivering presentations on patient care, quality, and efficiency, healthcare administrators have many responsibilities. Implementing strong communication and collaboration strategies is a good solution for healthcare administrators to manage a large and diverse workforce effectively.

Conflict Resolution 40

Conflict Resolution Patient Satisfaction Communication Scheduling 40

CollaborateMD

SEPTEMBER 13, 2024

It can help you highlight your strengths and show patients what you already do well. Here are five benefits you can enjoy from insights provided by patients: Improved patient satisfaction:  Regular feedback helps you find and solve problems in your practice. These fixes can lead to higher patient satisfaction.

Follow-Up 52

Follow-Up Appointments Patient Satisfaction Billing 52

MedVA

DECEMBER 7, 2023

Time Management for You and Your Patients: Our virtual assistants can handle routine administrative tasks, allowing healthcare professionals to focus on patient care. Streamlined communication improves patient satisfaction and reduces the stress on front desk staff.

Medical Assistant 52

Medical Assistant Medication Appointments Billing 52