MedVA

NOVEMBER 22, 2024

MEDVA was created to solve one of healthcare’s most pressing issues: the administrative overload and staffing shortages that can divert medical staff from patient care. At MEDVA, we believe in supporting healthcare providers by eliminating the administrative burdens that detract from patient care.

Patient Satisfaction 98

Patient Satisfaction Medical Assistant Medical Office Support Patient Centered Care 98

MedicalGPS

OCTOBER 5, 2022

A quick survey of your healthcare peers (or even a Google search) will tell you one thing almost certain about the importance of care team communication with patients: most healthcare quality experts agree that improving communication between patients and healthcare staff is the number one factor in improving patient experience.

Communication 96

Communication Patient Experience Critical Thinking Patient Satisfaction 96

Scrubs

MAY 11, 2023

I want to be a nurse who makes a change in my community; one that improves the lives of my patients through quality, compassionate, culturally centered patient care. Nursing requires compassion, critical thinking, and communication.

Critical Thinking 246

Critical Thinking Communication Patient Experience Patient Care 246

Health Prime

NOVEMBER 20, 2024

Long check-in wait times Extended wait times during check-in are one of the main complaints that patients report when they visit a healthcare facility. This can also lead to increased anxiety and stress, particularly for patients who already deal with health concerns.

Medication 52

Medication Patient Satisfaction Communication Insurance 52

Scrubs

MARCH 21, 2023

He added that medical payers now require so much documentation related to patients that “it’s almost an arms race.” The AI is sold under the name Dragon Ambient Experience or DAX. Other providers are worried about the app leaving out crucial information that could be essential to patient care.

Hospital 264

Hospital Follow-Up Appointments Documentation 264

Northwest Suburban College

SEPTEMBER 6, 2024

Medical assistants are indispensable healthcare professionals who play a key role in providing quality patient care and ensuring the smooth operation of medical facilities. The ability to empathize with and show compassion towards patients helps to build trust, foster rapport, and alleviate some of the anxieties that patients may face.

Medical Assistant 52

Medical Assistant Patient Experience Medication Continuing Education 52

MedQuest College

OCTOBER 8, 2024

In diagnostic medical sonography, patient care extends beyond the technical skills required to operate equipment. It involves building trust and showing empathy to ensure patients feel comfortable during stressful and vulnerable situations. Building trust with patients begins with understanding their concerns.

Diagnostics 59

Diagnostics Patient Care Medication Patient Experience 59

Northwest Suburban College

JULY 5, 2024

Dental Assistants play a significant role in enhancing patient experiences throughout their dental care journey. With responsibilities spanning beyond technical tasks, they forge strong connections with patients, helping to create a positive and comfortable environment within the dental clinic.

Patient Experience 52

Patient Experience Communication Vital Signs Collaboration 52

Walker Info - Patient Experience

FEBRUARY 1, 2023

Siemens Healthineers reports that active patient choices impact more than 60% of healthcare spending. Organizations wanting to earn their business must win on the patient experience (PX). Healthcare research indicates better care experiences improve clinical outcomes. What Is the Patient Experience?

Patient Experience 52

Patient Experience Patient Satisfaction Patient Centered Care Hospital 52

Northwest Suburban College

JULY 5, 2024

Communication is at the heart of healthcare, where excellent patient outcomes rely on effective interaction between healthcare professionals and their patients. Medical Assistants are crucial in bridging the communication gap and fostering meaningful connections in healthcare environments.

Medical Assistant 59

Medical Assistant Communication Teamwork Medication 59

Northwest Career College

APRIL 9, 2025

Enhance Patient Communication Good communication skills will help the Medical Assistant build trust and ensure patients understand their treatment plans. Improved listening and explaining increase patient comfort and support. Time-bound: I will strive to develop my communication skills in the next three months.

Medical Assistant 40

Medical Assistant Medication Patient Satisfaction Follow-Up 40

Scrubs

NOVEMBER 2, 2023

They’re skilled professionals who support physicians, nurses , and other healthcare providers in delivering quality patient care. Medical administrative assistants must communicate effectively with medical professionals and patients, requiring a working knowledge of medical concepts.

Medical Assistant 147

Medical Assistant Medical Administrative Assistant Medication Medical Terminology 147

Northwest Suburban College

FEBRUARY 1, 2024

High-quality communication skills are indispensable for healthcare professionals, particularly those in the positions of Dental Assistants, Medical Assistants, and Pharmacy Technicians. These professionals act as a vital link between patients and other healthcare providers, ensuring collaboration and coordination of care.

Communication 52

Communication Medication Medical Assistant Collaboration 52

Arkenea

JANUARY 3, 2025

Telehealth and telemedicine technologies allow nurses to provide remote patient care, monitoring, and education, which has been particularly helpful during the COVID-19 pandemic. In particular, nursing has seen significant advancements in technology that have improved patient outcomes and enhanced the quality of care.

Patient Care 52

Patient Care Vital Signs Communication Hospital 52

CollaborateMD

MAY 17, 2023

It was an enormous opportunity for us to take the stage and educate the audience on our unified communications platform, Updox! EHR vendors struggle to keep up with the ever-evolving regulatory landscape, leaving less time for innovation in patient and provider communications. Patients today are more informed than ever before.

Communication 52

Communication Triage Appointments Patient Care 52

EvidenceCare

NOVEMBER 9, 2023

Health systems have always focused on providing efficient care to patients in their facilities. However, the changing landscape requires leadership to prioritize innovation and technology to improve processes and enhance patient care. Ninety-seven percent of this data goes unused.

Patient Care 130

Patient Care Communication Hospital Patient Experience 130

Guideway Care

NOVEMBER 21, 2023

The Care Guidance Advantage 1. Bridging the Human-Tech Gap : Optimal patient care involves a human touch that automated technology alone can’t provide. Care guides, specially selected and tech-enabled, establish a peer-to-patient connection, fostering trust and enhancing communication.

Patient Care 52

Patient Care Follow-Up Communication Appointments 52

MedicalGPS

NOVEMBER 9, 2022

So, what do your patients experience when they arrive at your practice? When you look a person in the eye, you communicate confidence and belief in your message. Failing to make eye contact, makes you look less believable, and less confident and reduces the likelihood the patient is listening. Use Personal Details.

Customer Service 95

Customer Service Communication Patient Experience Huddles/Rounds 95

Scrubs

MAY 10, 2023

I want to be a nurse who makes a change in my community; one that improves the lives of my patients through quality, compassionate, culturally centered patient care. Nursing requires compassion, critical thinking, and communication.

Critical Thinking 130

Critical Thinking Communication Patient Experience Patient Care 130

Northwest Suburban College

MARCH 29, 2024

Their responsibilities are multifaceted, from patient care, sterilizing instruments, taking dental radiographs, to administrative work. In essence, dental assistants are the backbone of modern dentistry, operating behind the scenes to ensure optimal patient care.

Patient Care 52

Patient Care Sterilization Diagnostics Communication 52

Health Prime

APRIL 11, 2024

Also, remember to optimize staffing levels and roles to improve productivity and patient care. Patient experience: Focus on enhancing the patient’s journey from scheduling appointments to post-visit follow-ups. Practice Optimization and Revenue Optimization are connected but are not the same.

Billing 105

Billing Patient Satisfaction Scheduling Follow-Up 105

Health Prime

MARCH 21, 2024

The revenue cycle in healthcare refers to the entire process of managing the financial aspects of patient care, from the initial appointment scheduling to the final payment received for services rendered. The results are increased revenue, reduced costs, process improvements, and enhanced patient experience.

Billing 105

Billing Medication Follow-Up Appointments 105

MedQuest College

OCTOBER 22, 2024

Dental assisting is a dynamic career that requires a unique set of skills to excel in patient care and office management. Effective Communication Skills Communication is key in any healthcare setting, especially for dental assistants who serve as a bridge between dentists and patients.

Sterilization 59

Sterilization Time Management Communication Diagnostics 59

Guideway Care

APRIL 9, 2024

While the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey is a significant tool in measuring patient satisfaction, it represents a single aspect of the overall patient experience. This is possible by integrating HCAHPS findings with broader patient experience information.

Patient Satisfaction 52

Patient Satisfaction Patient Experience Discharges Outpatient Care 52

Health Prime

SEPTEMBER 12, 2024

This principle includes your Revenue Cycle Management (RCM) process from end-to-end, positioning it as a core for proper trustworthiness or effectiveness and patient satisfaction. Transparent billing practices will also help drive patient satisfaction by creating an open dialogue and fewer surprise bills.

Patient Satisfaction 93

Patient Satisfaction Billing Insurance Medication 93

Health Populi

OCTOBER 23, 2020

As patients returned to in-person, brick-and-mortar health care settings after the first wave of COVID-19 pandemic, they re-enter the health care system with heightened consumer expectations, according to the Beryl Institute – Ipsos Px Pulse report, Consumer Perspectives on Patient Experience in the U.S.

Patient Experience 71

Patient Experience Insurance Communication Hospital 71

Health Populi

JUNE 6, 2021

Consumers’ satisfaction with both health plan websites and information and communication. On the supply side, BDO surveyed 100 C-level leaders across the health care provider landscape in January 2021 to assess the executives’ views on digital health technology infrastructure and tools nearly one year into the pandemic.

Patient Satisfaction 87

Patient Satisfaction Patient Experience Follow-Up Communication 87

Northwest Career College

FEBRUARY 28, 2025

Some of the work activities include: Appointment Setting Managed patient records and ensured they were up-to-date. These vital tasks provide a seamless patient experience and allow medical professionals to focus on caregiving. Handled all insurance forms and also billing-related processes.

Medical Administrative Assistant 40

Medical Administrative Assistant Medication Problem Solving Skills Billing 40

Health Prime

MAY 2, 2024

Implement appointment reminders and follow-ups Use automated appointment reminders and follow-up communications to enhance the patient experience. Patient reminders and follow-ups are critical for a successful practice. Patient reminders and follow-ups are critical for a successful practice.

Follow-Up 105

Follow-Up Appointments Billing Scheduling 105

ACI Medical & Dental School

AUGUST 8, 2024

Their responsibilities extend beyond assisting dentists during procedures; they also manage administrative tasks, patient care, and ensure the office complies with health regulations. This multifaceted role is vital for delivering high-quality dental care and creating a positive patient experience.

Sterilization 52

Sterilization Follow-Up Vital Signs Appointments 52

Guideway Care

APRIL 2, 2024

What should you expect from HCAHPS patient experience surveys? Various aspects of the patient experience, including communication with healthcare providers, cleanliness and silence in the hospital, pain management, and willingness to recommend the hospital.

Hospital 52

Hospital Patient Experience Patient Satisfaction Patient Care 52

The Healthcare Blog

OCTOBER 15, 2024

3) high levels of collegiality and mutual trust At its base, quality patient care requires collaboration, and that collaboration cannot take place without high levels of trust-both in clinical judgment and behavior. Those circles of trust act as shock absorbers for the inevitable surprises and events that crop up in the care process.

Collaboration 67

Collaboration Communication Patient Care Diagnostics 67

Medical Advantage

MARCH 8, 2024

The platform is designed to not only enhance the patient experience but also streamline administrative tasks and boost the overall efficiency of your practice. athenahealth communicator’s diverse features include a web-based portal, automated messaging, and online scheduling.

Appointments 52

Appointments Communication Patient Satisfaction Scheduling 52

Medical Advantage

OCTOBER 18, 2023

The healthcare industry continues a digital transformation journey as advances in digital technologies are changing the way we think about healthcare business models, access to care, patient care and care delivery. What Is Digital Transformation in Healthcare?

Patient Experience 52

Patient Experience Patient Care Medication Communication 52

Health Populi

NOVEMBER 28, 2023

The radiologist as doctor The radiologist as protector The radiologist as communicator The radiologist as innovator and scientist, and, The radiologist as teacher. Two of these feel newer and deserve calling out — that of “protector” and “communicator.”

Communication 87

Communication Diagnostics Outpatient Care Triage 87

Northwest Suburban College

DECEMBER 6, 2024

Mastering these skills not only helps in managing the office efficiently but also plays a critical role in patient care and satisfaction. Both medical billing and insurance processing require attention to detail and strong communication skills. Explaining insurance benefits to patients is another key task.

Medical Assistant 52

Medical Assistant Billing Insurance Medication 52

Practice Builders

MARCH 22, 2024

One way to do this is by asking patients about their experiences and what they liked or disliked. Additionally, making telehealth easy to use involves using simple tools for online communication and scheduling appointments. It enables patients to track their health metrics and share real-time data with healthcare providers.

Patient Satisfaction 59

Patient Satisfaction Appointments Scheduling Communication 59