Mobius MD

OCTOBER 15, 2024

Physicians realize the importance of interpersonal communication skills for delivering effective care and ensuring patient satisfaction. Yet changes in healthcare are pushing doctors to care for patients in shorter visits while juggling more administrative tasks. Communicating thoughtfully also has practical benefits.

Patient Satisfaction 52

Patient Satisfaction Communication Patient Centered Care Follow-Up 52

CollaborateMD

DECEMBER 10, 2024

Despite its significance, the manual processes involved in tackling medical claims are error prone and time-consuming. Join us as we examine how automation revolutionizes medical claims processing accuracy and improves outcomes across the healthcare spectrum. Reducing duplication errors in medical claims documentation.

Medication 52

Medication Billing Insurance HIPAA 52

Medical Advantage

MARCH 18, 2024

Ask any leader in a health care organization if they value patient satisfaction, and the answer will be an immediate yes. As the discussion continues, you are sure to hear terms such as “patient engagement,” “patient delight,” or “partnership” to describe the relationship between the provider group and the patient.

Patient Satisfaction 52

Patient Satisfaction Scheduling Best Practices Patient Experience 52

Health Populi

JUNE 6, 2021

Two studies published in May 2021 illustrate the value and importance of telehealth to patients in 2020, and a disconnect among many C-level executives working in hospitals, academic medical centers, and other care provider organizations. Consumers’ satisfaction with both health plan websites and information and communication.

Patient Satisfaction 87

Patient Satisfaction Patient Experience Follow-Up Communication 87

Northwest Suburban College

OCTOBER 4, 2024

Effective communication is a crucial skill for medical assistants. Whether we are interacting with patients, doctors, or other healthcare team members, our ability to communicate clearly and effectively can significantly impact the quality of care. We should also focus on being attentive and approachable.

Medical Assistant 52

Medical Assistant Communication Medication Listening Skills 52

Mobius MD

DECEMBER 11, 2024

Improve your patient portal Patient portals are a great way to collect most data online. An intuitive portal can free up medical staff time by allowing patients to review educational materials, schedule non-urgent appointments, and update their medical histories online.

Patient Satisfaction 52

Patient Satisfaction Appointments Patient Experience Medical History 52

Relias

JANUARY 8, 2024

In a consumer-driven industry, healthcare organizations must compete to gain new patients and maintain their loyalty. One effective way is to earn high patient satisfaction scores that demonstrate value to customers seeking a trusted healthcare partner.

Patient Satisfaction 52

Patient Satisfaction Patient Experience Hospital Scheduling 52

Health Populi

JULY 20, 2020

Patients embraced virtual care and communications at very high rates in the first months of the pandemic, and want to continue to use telehealth platforms after the pandemic ends. Fully one-third of patients starting using each of these 3 telehealth modalities during COVID-19.

Communication 172

Communication Patient Representative Patient Satisfaction Follow-Up 172

Health Prime

SEPTEMBER 12, 2024

This principle includes your Revenue Cycle Management (RCM) process from end-to-end, positioning it as a core for proper trustworthiness or effectiveness and patient satisfaction. In medical billing, precision and clarity are key. Read more about this in our blog How to explain payments to patients in your medical practice.

Patient Satisfaction 93

Patient Satisfaction Billing Insurance Medication 93

Relias

JANUARY 30, 2024

Patient experience is directly tied to patient retention, reimbursement, and in many cases, better patient outcomes. As a result, many organizations continuously look for new ways to improve their patient satisfaction as efficiently and effectively as possible. How can you raise your patient satisfaction scores?

Patient Satisfaction 52

Patient Satisfaction Patient Experience Scheduling Hospital 52

Mobius MD

NOVEMBER 26, 2024

Enhancing the patient experience At its core, the Quadruple Aim is about improving patients’ lives. Enhancing the patient experience includes improving healthcare equity, access to care, communication, and patient outcomes and safety. In short, there is no Triple Aim without a Quadruple Aim.

Documentation 59

Documentation Medical Assistant Patient Experience Patient Satisfaction 59

CollaborateMD

FEBRUARY 3, 2025

The HIPAA Journal reveals a report in which experts investigated 23,000 medical malpractice lawsuits and found that more than 7,000 were due to communication failures. Broadcast communications in healthcare. What is Broadcast Communication in Healthcare? Increase patient follow-up care.

Communication 52

Communication Appointments Scheduling Follow-Up 52

Health Prime

MAY 16, 2024

From fostering financial transparency to minimizing billing errors and accelerating reimbursement, a well-optimized RCM system contributes significantly to patient satisfaction. By investing in advanced RCM technologies and practices , your medical practice can shape a positive and seamless healthcare journey for patients.

Patient Experience 105

Patient Experience Billing Appointments Patient Satisfaction 105

Practice Builders

FEBRUARY 28, 2024

In the competitive landscape of healthcare, patient experience plays a pivotal role in shaping the success and reputation of medical practices. Understanding the significance of patient experience in healthcare is crucial for building trust, satisfaction, and fostering long-term relationships.

Patient Experience 90

Patient Experience Patient Satisfaction Communication Appointments 90

Health Prime

MARCH 21, 2024

Verification of insurance benefits Verifying patients’ insurance coverage is a proactive measure that healthcare providers take before scheduled appointments. Additionally, clear communication of patient responsibilities, such as copays or deductibles, during scheduling promotes transparency.

Billing 105

Billing Medication Follow-Up Appointments 105

CollaborateMD

MARCH 7, 2025

RELATED ARTICLE: How Automation is Revolutionizing Medical Claims Processing Accuracy What is Automation in Healthcare? Applications of automation span everything from medical billing and administrative processes to enhancing patient care through clinical decision support and real-time analytics. Reducing no-shows.

Billing 52

Billing Appointments Patient Satisfaction Patient Care 52

Walker Info - Patient Experience

JANUARY 20, 2025

Once perceived as a healthcare nicety compared to service satisfaction scores, patient experience (PX) management now is a must-have when it comes to maximizing healthcare performance and improving medical outcomes. 1] A good patient experience correlates to a lower medical malpractice risk.

Patient Experience 52

Patient Experience Patient Satisfaction Hospital Follow-Up 52

Northwest Suburban College

DECEMBER 19, 2024

Dental assistants coordinate appointments to prevent conflicts and minimize wait times, enhancing patient satisfaction. Competent financial management safeguards the practice’s economic health and maximizes patient benefits. Handling billing and insurance claims is indispensable. Externships are provided by NWSC.

Patient Records 52

Patient Records Communication Patient Satisfaction Scheduling 52

Health Prime

APRIL 11, 2024

Medical practices and billing services constantly seek ways to enhance efficiency and financial performance. However, Practice Optimization takes a holistic approach, addressing operational efficiency, staff productivity, and patient satisfaction. Practice Optimization and Revenue Optimization are connected but are not the same.

Billing 105

Billing Patient Satisfaction Scheduling Medical Coding 105

Health Prime

APRIL 4, 2024

Predictive medical billing refers to using analytics and data-driven insights to forecast and anticipate various aspects of the medical billing process in healthcare. By analyzing historical billing data, predictive medical billing systems can identify patterns and trends that may indicate potential issues in the future.

Billing 81

Billing Medication Patient Satisfaction Scheduling 81

We Care Online

OCTOBER 28, 2024

Improved Access to HealthCare One of the most significant advantages of telehealth is that it improves access to medical care, particularly for individuals in rural or underserved areas. In addition, telehealth can facilitate more frequent communication between patients and providers, improving health outcomes.

Follow-Up 58

Follow-Up Appointments Physical Exams Vital Signs 58

Relias

SEPTEMBER 20, 2024

Horizontal violence is particularly problematic in nursing because of the high-stress, fast-paced work environments where teamwork and clear communication are crucial for patient care. Healthcare leaders and managers must consistently model respectful communication and enforce zero-tolerance policies.

Conflict Resolution 98

Conflict Resolution Teamwork Communication Collaboration 98

Northwest Career College

JUNE 18, 2024

Phlebotomy is the withdrawal of blood for diagnostic or therapeutic reasons, and it is a routine medical procedure. However, it can be distressing to some patients if they have anxiety associated with medical procedures. More so, clear communication on the expectations of such procedures may remove the halo of fear.

Communication 40

Communication Patient Satisfaction Diagnostics Best Practices 40

EvidenceCare

APRIL 16, 2024

It addresses common challenges and highlights the importance of accurate and thorough medical necessity documentation , equipping leaders with the knowledge needed to navigate the intricacies of CERT audits effectively. HIPAA regulations: Ensure patient privacy is protected throughout the documentation process.

Documentation 130

Documentation Admissions Discharges Billing 130

Minority Nurse

JUNE 22, 2022

In January 2009, the Maricopa Integrated Health System (MIHS) staged the grand opening of the Refugee Women’s Health Clinic in Phoenix, Arizona with Dr. Crista Johnson, MD, FACOG as the founding medical director. The desired result would contribute to improved community health, higher performance outcomes and patient satisfaction.”

Patient Satisfaction 98

Patient Satisfaction Communication Hospital Appointments 98

MedQuest College

JULY 19, 2024

Chairside manner, the way dental professionals interact with patients during appointments, plays a significant role in patient satisfaction and overall experience. In this blog, we’ll delve into Chairside Manner 101, focusing on mastering communication skills for dental assistants.

Patient Satisfaction 59

Patient Satisfaction Medical Terminology Communication Appointments 59

Scrubs

AUGUST 5, 2023

This model of care pays providers, nurses, and physicians based on their ability to improve patient outcomes, rather than on the quantity of healthcare services they provide. For Patients: Value-based care lowers the price of care for consumers. This leads to increased efficiency, better results, and increased patient satisfaction.

Patient Satisfaction 130

Patient Satisfaction Patient Safety Medication Billing 130

Northwest Career College

MAY 1, 2024

Medical Administrative Assistants are an essential part of the healthcare system. They play a significant role in scheduling patients and creating space for health providers to focus on delivering quality services. One of the most notable changes in patient scheduling is the widespread adoption of online appointment booking systems.

Medical Administrative Assistant 40

Medical Administrative Assistant Scheduling Medication Patient Satisfaction 40

Northwest Suburban College

SEPTEMBER 6, 2024

Medical assistants are indispensable healthcare professionals who play a key role in providing quality patient care and ensuring the smooth operation of medical facilities. Technical proficiency, including knowledge of medical procedures and techniques, is undoubtedly essential for these professionals to succeed in their roles.

Medical Assistant 52

Medical Assistant Patient Experience Medication Continuing Education 52

Health Prime

OCTOBER 10, 2024

Accurate coding is key Accurate medical coding is one fundamental aspect of maximizing reimbursements. Incorrect coding can result in claim denials or payment delays, negatively impacting cash flow and patient satisfaction. A 2023 IGNUX report states that hospital coding mistakes make up 63% of medical billing errors.

Billing 97

Billing Medical Coding Documentation Insurance 97

CollaborateMD

SEPTEMBER 26, 2024

There’s got to be a better way to communicate. There’s got to be a method that’s more direct and aligns with modern patient preferences. Well, there is, and it could fast become your medical billing secret weapon. Sharpen your competitive edge with a communication tool that gets through to your patients.

Billing 52

Billing Medication Communication HIPAA 52

MedVA

DECEMBER 7, 2023

The holiday season can be a challenging time for medical practices. With an influx of patients seeking last-minute appointments, increased administrative tasks, and the general chaos of the festive season, healthcare providers must find innovative solutions to manage the holiday rush efficiently.

Medical Assistant 52

Medical Assistant Medication Appointments Billing 52

Practice Builders

MARCH 28, 2024

While healthcare becomes more and more demanding, medical practices must adapt to the paradigm shift towards value-based care by implementing and measuring metrics that serve as checkpoints on their way towards optimized healthcare delivery, better patient outcomes, and safe organizational performance.

Patient Satisfaction 59

Patient Satisfaction Emergency Response Collaboration Communication 59

Guideway Care

JANUARY 14, 2025

At its heart, the BPCI program emphasizes strong collaboration between healthcare providers as essential for enhancing patient experiences. Enhanced program results stem from robust teamwork and communication among healthcare providers.

Patient Experience 52

Patient Experience Acute Care Discharges Collaboration 52

Guideway Care

JULY 1, 2024

Long wait times at healthcare facilities are frustrating and inconvenient for patients. Besides the immediate discomfort, prolonged waiting can affect overall patient satisfaction. Let’s explore how wait times affect customer satisfaction.

Patient Satisfaction 52

Patient Satisfaction Patient Experience Scheduling Communication 52

Guideway Care

DECEMBER 23, 2024

Transitional care management (TCM) plays a critical role in reducing hospital readmissions by ensuring patients receive proper care and support as they transition from the hospital to home. By focusing on follow-up care, medication management, and patient education, TCM addresses the primary factors leading to readmissions.

Discharges 52

Discharges Follow-Up Patient Satisfaction Transfers 52

Practice Builders

APRIL 11, 2024

Patient trust is the foundation for dependable medical services in the healthcare industry. Patients’ and healthcare professionals’ trust is being messed up by a number of causes, including past bad experiences and the deluge of information available online.

Patient Satisfaction 59

Patient Satisfaction Communication Insurance Teamwork 59