EvidenceCare

MARCH 18, 2025

Innovation, AI, and the Future of Patient Care At the ViVE conference leaders in digital health shared their experiences and forward-thinking strategies for improving patient care, streamlining operations, and integrating technology into clinical workflows. Some quotes have been lightly edited for clarity and brevity.

Discharges 130

Discharges Hospital Appointments Patient Safety 130

Health Prime

NOVEMBER 20, 2024

Inaccurate patient information Collecting accurate patient information is one of the main objectives of the check-in process. Additionally, incorrect patient information can compromise patient safety, as clinicians may make decisions based on data with errors. Main issues in the check-in process 1.

Medication 52

Medication Patient Satisfaction Communication Insurance 52

Top Practices

MARCH 21, 2024

Encourage your staff to lead with empathy, to listen intently to patients' concerns, and to approach each encounter with kindness. Prioritize Communication Clear and open communication is vital in all aspects of healthcare and our offices are no exception. It requires intention, dedication, and a commitment to excellence.

Communication 98

Communication Patient Experience Collaboration Medication 98

MedVA

NOVEMBER 22, 2024

This recognition underscores MEDVA’s transformative impact on healthcare efficiency, affordability, and quality of care, as it empowers medical practices across the United States to address staffing challenges with virtual assistants (VAs) who deliver essential support for operational tasks. Founded by doctors Steven Kupferman, M.D.,

Patient Satisfaction 98

Patient Satisfaction Medical Assistant Medical Office Support Patient Centered Care 98

We Care Online

NOVEMBER 5, 2024

The digital transformation of healthcare has enabled medical professionals to connect with patients in ways that were unimaginable just a decade ago. From telemedicine consultations to AI-driven chatbots, digital platforms are reshaping the patient-provider relationship.

Medication 52

Medication Follow-Up Patient Satisfaction Communication 52

Minority Nurse

JULY 15, 2024

Communication and collaboration are central to healthcare , and there are many tools for improving teamwork among medical facility staff members. The Background of Medical Improv Beth Boynton is a nurse, author, educator, consultant, and medical improv expert. ” “Yes And….”

Medication 105

Medication Teamwork Communication Collaboration 105

Scrubs

NOVEMBER 2, 2023

Medical assistants are crucial in healthcare settings, serving as the backbone of clinical operations. They’re skilled professionals who support physicians, nurses , and other healthcare providers in delivering quality patient care. However, there are several myths and misconceptions surrounding the role of medical assistants.

Medical Assistant 147

Medical Assistant Medical Administrative Assistant Medication Medical Terminology 147

Northwest Suburban College

SEPTEMBER 6, 2024

Medical assistants are indispensable healthcare professionals who play a key role in providing quality patient care and ensuring the smooth operation of medical facilities. Technical proficiency, including knowledge of medical procedures and techniques, is undoubtedly essential for these professionals to succeed in their roles.

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Medical Assistant Patient Experience Medication Continuing Education 52

Health Populi

OCTOBER 30, 2023

T he 2023 BDO Clinician Experience Survey “takes on” clinician burnout, connecting the strategic dots between the clinician experience and the patient experience. Clinicians’ feeling burnout is the top morale challenge facing U.S. In the current U.S. It’s too early to tell.

Patient Experience 87

Patient Experience Communication Medication 87

Northwest Career College

FEBRUARY 28, 2025

Medical Administrative Assistant is one of the many stable career opportunities in healthcare that dont require studying for many years. If youve been considering a job in the medical field that is cost-effective and time-saving, this blog might be just for you. Handled all insurance forms and also billing-related processes.

Medical Administrative Assistant 40

Medical Administrative Assistant Medication Problem Solving Skills Billing 40

Mobius MD

NOVEMBER 26, 2024

The Triple Aim of healthcare refers to three goals: enhancing the patient experience, improving population health, and reducing costs. Enhancing the patient experience At its core, the Quadruple Aim is about improving patients’ lives. The post What is the Quadruple Aim of healthcare?

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Documentation Medical Assistant Patient Experience Patient Satisfaction 59

Northwest Suburban College

JULY 5, 2024

Communication is at the heart of healthcare, where excellent patient outcomes rely on effective interaction between healthcare professionals and their patients. Medical Assistants are crucial in bridging the communication gap and fostering meaningful connections in healthcare environments.

Medical Assistant 59

Medical Assistant Communication Medication Teamwork 59

Scrubs

MARCH 21, 2023

Deborah Vaughan, a patient at the hospital, said she appreciates being able to look her doctor in the eye while talking about her health. Her regular doctor, Dr. Rebecca Hemphill, used the AI app during her last two medical appointments at MaineHealth. Scott Smitherman, chief medical information officer at Providence Health.

Hospital 264

Hospital Follow-Up Appointments Documentation 264

Health Populi

FEBRUARY 7, 2019

Four in five patients say that talking to “me” means they want personalized recommendations to their unique needs – but only one-third of patients say they’re getting that level of service from their healthcare providers. Two-thirds of people want to receive medication reminders, too.

Communication 125

Communication Patient Experience Scheduling Appointments 125

Walker Info - Patient Experience

FEBRUARY 1, 2023

Patient experience is more than feeling good about feeling good. Simply providing excellent medical treatment is not enough. In fact, more than 70% of patients would switch healthcare providers to improve their experience. Patient safety and health is priority number one. The two assess different things.

Patient Experience 52

Patient Experience Patient Satisfaction Appointments Scheduling 52

Walker Info - Patient Experience

FEBRUARY 1, 2023

trillion—this is how much the United States spends on healthcare each year according to the American Medical Association. Siemens Healthineers reports that active patient choices impact more than 60% of healthcare spending. Organizations wanting to earn their business must win on the patient experience (PX).

Patient Experience 52

Patient Experience Patient Satisfaction Patient Centered Care Hospital 52

Health Populi

MARCH 10, 2025

Here is ECRI’s list of patient safety concerns a decade ago in 2015. Nearly all patients have felt their symptoms had been ignored or dismissed by a doctor at some point, ECRI asserts. When this happens to a patient or their caregiver, it feels like “medical gaslighting,” ECRI explains. With 3 in 5 U.S.

Patient Safety 77

Patient Safety Discharges Diagnostics Acute Care 77

Health Prime

MARCH 21, 2024

Verification of insurance benefits Verifying patients’ insurance coverage is a proactive measure that healthcare providers take before scheduled appointments. Additionally, clear communication of patient responsibilities, such as copays or deductibles, during scheduling promotes transparency.

Billing 105

Billing Medication Follow-Up Appointments 105

Northwest Suburban College

JULY 5, 2024

Dental Assistants play a significant role in enhancing patient experiences throughout their dental care journey. With responsibilities spanning beyond technical tasks, they forge strong connections with patients, helping to create a positive and comfortable environment within the dental clinic.

Patient Experience 52

Patient Experience Communication Vital Signs Collaboration 52

Mobius MD

DECEMBER 11, 2024

Long waits are a primary driver of patient dissatisfaction , so reducing patient wait times should be a priority for every practice. Reducing delays sets the tone for a better visit and enhances the patient experience. The average patient wait time across specialties in U.S. cities is 20 minutes.

Patient Satisfaction 52

Patient Satisfaction Appointments Patient Experience Medical History 52

Northwest Suburban College

FEBRUARY 1, 2024

High-quality communication skills are indispensable for healthcare professionals, particularly those in the positions of Dental Assistants, Medical Assistants, and Pharmacy Technicians. These professionals act as a vital link between patients and other healthcare providers, ensuring collaboration and coordination of care.

Communication 52

Communication Medication Medical Assistant Collaboration 52

Scrubs

JUNE 1, 2024

Patient satisfaction forms a central part of the standard of healthcare, affecting various facets from how many patients continue to come back for treatment to the total effectiveness of care given. This is why patient satisfaction has become crucial for healthcare facilities that wish to maintain their reputation.

Patient Satisfaction 130

Patient Satisfaction Follow-Up Listening Skills Communication 130

NHA Now

MARCH 11, 2020

The patient experience is largely dependent on effective communication with care providers. Are you using proven communication techniques to help improve the patient experience, and potentially lead to better patient outcomes? Communication is the key to success in any given situation.

Communication 52

Communication De-Escalation Medical Administrative Assistant Certification 52

CollaborateMD

FEBRUARY 3, 2025

The HIPAA Journal reveals a report in which experts investigated 23,000 medical malpractice lawsuits and found that more than 7,000 were due to communication failures. Broadcast communications in healthcare. What is Broadcast Communication in Healthcare? Increase patient follow-up care.

Communication 52

Communication Appointments Scheduling Follow-Up 52

Health Populi

JULY 20, 2020

Patients embraced virtual care and communications at very high rates in the first months of the pandemic, and want to continue to use telehealth platforms after the pandemic ends. Fully one-third of patients starting using each of these 3 telehealth modalities during COVID-19.

Communication 172

Communication Patient Representative Patient Satisfaction Follow-Up 172

Health Prime

MARCH 6, 2024

Technology integration has become imperative for medical practices striving to provide efficient, patient-centered services. Certainly, patient portals are crucial tools that facilitate seamless communication between healthcare providers and patients. Benefits of having a patient portal 1.

HIPAA 98

HIPAA Communication Billing Appointments 98

Health Populi

AUGUST 25, 2020

In the Fear of Going Out Era spawned by the COVID-19 pandemic, many patients were loath to go to the doctor’s office for medical care, and even less keen on entering a hospital clinic’s doors. But a telehealth encounter was seen as more convenient than an office visit by 56% of older people.

Follow-Up 171

Follow-Up Physical Exams Communication Hospital 171

MedicalGPS

NOVEMBER 9, 2022

So, what do your patients experience when they arrive at your practice? When you look a person in the eye, you communicate confidence and belief in your message. Failing to make eye contact, makes you look less believable, and less confident and reduces the likelihood the patient is listening.

Customer Service 95

Customer Service Communication Patient Experience Huddles/Rounds 95

MedQuest College

OCTOBER 8, 2024

In diagnostic medical sonography, patient care extends beyond the technical skills required to operate equipment. It involves building trust and showing empathy to ensure patients feel comfortable during stressful and vulnerable situations. Building trust with patients begins with understanding their concerns.

Diagnostics 59

Diagnostics Patient Care Medication Patient Experience 59

Health Prime

APRIL 11, 2024

Medical practices and billing services constantly seek ways to enhance efficiency and financial performance. However, Practice Optimization takes a holistic approach, addressing operational efficiency, staff productivity, and patient satisfaction. Practice Optimization and Revenue Optimization are connected but are not the same.

Billing 105

Billing Patient Satisfaction Scheduling Medical Coding 105

CollaborateMD

MAY 17, 2023

It was an enormous opportunity for us to take the stage and educate the audience on our unified communications platform, Updox! EHR vendors struggle to keep up with the ever-evolving regulatory landscape, leaving less time for innovation in patient and provider communications. Patients today are more informed than ever before.

Communication 52

Communication Triage Appointments Patient Care 52

Health Populi

NOVEMBER 18, 2024

Patients “yearn” for personalized services and relationships in health care — optimistic that technology can help deliver on that hope — we learn in Healthcare’s Future: Balancing Progress and Perception , a health consumer survey report from Lavidge. Lavidge, a communications consultancy, polled U.S.

Insurance 62

Insurance Patient Centered Care Communication Medication 62

Health Populi

JANUARY 28, 2020

About four in 10 people 50+ are interested in “purchasing” (the word used in the AARP survey) several digital health innovations: Communicating with a health care provider that you’ve taken a medication as prescribed. Communicating other information, like blood pressure, weight, or heart health) to a health care provider.

HIPAA 169

HIPAA Business Associate Communication Medication 169

Health Populi

JANUARY 6, 2020

Health, medical and wellness trends featured large in the forecast, which brought together key trends for 5G, robotics, voice tech, AR/VR/XR, and the next iteration of IoT — which Steve said will still be called “IoT,” but in this phase will morph into the “Intelligence of Things.”. See healthcare on the ride side under “Massive IoT.”.

Communication 148

Communication Insurance Medication Patient Experience 148

Health Populi

MARCH 10, 2025

.” In light of these findings and the need to re-build the public’s trust back to pre-pandemic levels, Edelman recommends that experts and health care providers communicate science-based information to people. I have another suggestion that could be helpful in the U.S.,

Collaboration 71

Collaboration Communication Patient Safety Patient Experience 71

Health Populi

JANUARY 4, 2022

Among the top 10 AI-informed tasks to which people would be open are shopping and purchase recommendations, fitness or nutritional advice, and cooking meals — all life-flows that can feed into a healthy lifestyle or medically-tailored support at home. On average, consumers globally subscribe to eight online services.

Medication 174

Medication Communication Patient Experience 174

Northwest Career College

JUNE 18, 2024

Phlebotomy is the withdrawal of blood for diagnostic or therapeutic reasons, and it is a routine medical procedure. However, it can be distressing to some patients if they have anxiety associated with medical procedures. More so, clear communication on the expectations of such procedures may remove the halo of fear.

Communication 40

Communication Patient Satisfaction Best Practices Follow-Up 40