Scrubs

JUNE 1, 2024

Several factors can influence the feelings patients have about their care, ranging from the experience in the waiting room to how well healthcare providers communicate with them. Quality of Communication Communication that is clear and caring forms the basis for good patient experiences.

Patient Satisfaction 130

Patient Satisfaction Follow-Up Listening Skills Communication 130

Northwest Suburban College

OCTOBER 4, 2024

Effective communication is a crucial skill for medical assistants. Whether we are interacting with patients, doctors, or other healthcare team members, our ability to communicate clearly and effectively can significantly impact the quality of care. This way, we can clarify any misunderstandings right away.

Medical Assistant 52

Medical Assistant Communication Medication Listening Skills 52

Scrubs

APRIL 15, 2023

Understanding the Psychological State of a Patient Effective communication with patients is crucial for nurses to understand their psychological state. Communication skills help nurses to build trust , establish a good relationship, and get an accurate understanding of the patient’s condition.

Listening Skills 130

Listening Skills Communication Billing Medication 130

ACI Medical & Dental School

MARCH 9, 2024

Medical Terminology: Familiarity with medical terminology and abbreviations to accurately transcribe dictations, understand patient conditions, and communicate effectively with healthcare professionals. Active listening skills to understand patient needs and relay messages accurately.

Medical Secretary 52

Medical Secretary Medication Medical Terminology Problem Solving Skills 52

Northwest Suburban College

JANUARY 25, 2024

Facilitating Communication: Acting as a liaison between patients and healthcare professionals, ensuring information is communicated effectively and accurately. Reinforcing Messages: Reinforcing key points through repetition, demonstration, and follow-up questions to ensure patients grasp vital concepts and instructions.

Patient Education 52

Patient Education Medical Assistant Medication Medical Terminology 52

Walker Info - Patient Experience

FEBRUARY 1, 2023

Manage Patient Expectations Set expectations by communicating what a visit will be like, how to dress, and what to bring. Communicate delays and give context when possible. Communicate standard timelines. Listen Patients want to feel heard. Communicate with patients across multiple channels.

Patient Experience 52

Patient Experience Patient Satisfaction Appointments Scheduling 52

Accepted Blog

OCTOBER 10, 2023

So it’s kind of hard to pinpoint one particular skill or characteristic that we’re looking for other than someone who is empathetic, want to be in the profession, willing to work long hours, willing to have good listening skills, and compassionate and thoughtful and someone who is willing to be a lifelong learner.

Medication 52

Medication Admissions Unit Organization and Environment Collaboration 52