ACI Medical & Dental School

MARCH 9, 2024

A Medical Secretary is an important member of a health care team who performs administrative and other supportive tasks in a variety of healthcare settings such as hospitals and doctor’s offices. Communication Skills: Strong verbal and written communication skills to interact with patients, physicians, and other medical staff professionally.

Medical Secretary 52

Medical Secretary Medication Medical Terminology Unit Organization and Environment 52

Walker Info - Patient Experience

FEBRUARY 1, 2023

Manage Patient Expectations Set expectations by communicating what a visit will be like, how to dress, and what to bring. Communicate delays and give context when possible. Communicate standard timelines. Listen Patients want to feel heard. Include convenient options for patient rescheduling.

Patient Experience 52

Patient Experience Patient Satisfaction Appointments Scheduling 52

Accepted Blog

OCTOBER 10, 2023

So it’s kind of hard to pinpoint one particular skill or characteristic that we’re looking for other than someone who is empathetic, want to be in the profession, willing to work long hours, willing to have good listening skills, and compassionate and thoughtful and someone who is willing to be a lifelong learner.

Medication 52

Medication Admissions Unit Organization and Environment Collaboration 52

Scrubs

APRIL 15, 2023

Understanding the Psychological State of a Patient Effective communication with patients is crucial for nurses to understand their psychological state. Communication skills help nurses to build trust , establish a good relationship, and get an accurate understanding of the patient’s condition.

Listening Skills 130

Listening Skills Communication Billing Medication 130