Communication, Follow-Up and Triage - Healthcare Support Central

GP collective action – What’s the reality for practices?

Practice Index

AUGUST 22, 2024

In our small survey, the next most-popular action was halting the rationing of referrals, investigations and admissions, and pausing the sign-up to new data-sharing agreements or local system data-sharing platforms. However, this may change as nearly half indicated they were considering this as an option to ramp up action.

Follow-Up

Follow-Up Triage Appointments Communication

The BMA’s safe working advice: good practice or a headache for PMs?

Practice Index

SEPTEMBER 26, 2024

The current system is setting us up for failure, and it’s the patients who ultimately suffer. Encouraging the use of online consultations, phone triage and self-help tools can help the practice as a whole manage time and demand. I also think strengthening our triage systems can help.

Appointments

Appointments Triage Follow-Up Patient Care

Workforce Shortages and Health Care Cost Pressures Inspire RSNA 2023 (and yes, AI’s in the mix, too)

Health Populi

NOVEMBER 28, 2023

On the patient-demand side, start with 50% of patients not following up recommendations after an imaging visit. It is up to us to adapt and embrace it, or be left behind. Two of these feel newer and deserve calling out — that of “protector” and “communicator.”

Communication

Communication Diagnostics Outpatient Care Triage

How Physicians Can Use AI to Streamline Their Work

Mobius MD

NOVEMBER 18, 2024

Specifically, we’ll discuss how AI can: Automate Clinical Documentation Support Clinical Decision-Making Triage Patient Communication Diagnose Medical Images Automate Routine Tasks Each topic includes a Software Spotlight, highlighting practical tools that illustrate AI’s impact in real-world settings.

Triage

Triage Documentation Appointments Diagnostics

The Importance of Immediate Response

Walker Info - Patient Experience

JULY 18, 2023

Sometimes the answer is obvious: For a company that services hospital machinery, key equipment that is not up and running can translate into delays in diagnosing and treating patients. Which customers should receive immediate follow-up? Who should “own” the follow-up process? Be intentional.

Follow-Up

Follow-Up Best Practices Documentation Triage

Medical Professionals: Connecting with Patients on Digital Platforms

We Care Online

NOVEMBER 5, 2024

Real-Time Communication Instant messaging and telemedicine consultations provide patients with quick access to their healthcare providers, allowing them to ask questions, report symptoms, and receive advice in real-time. This timely communication can prevent minor issues from escalating and ensure patients feel heard and supported.

Medication

Medication Follow-Up Patient Satisfaction Communication

Can data help in aligning capacity with demand in general practice?

Practice Index

JULY 4, 2024

“As managers, we can allocate more resources at peak times, such as Mondays, to handle the surge in demand, ensuring that patient care remains timely and efficient… and back it up when a GP Partner doesn’t want to work with data!” Similarly, analysing the types of appointments can help in optimising slot lengths.

Triage

Triage Appointments Patient Satisfaction Follow-Up

Reduce after-clinic work with these practical tips

Mobius MD

MAY 1, 2024

Medical assistants (MAs) can also help prepare visit materials and handle follow-up tasks. For example, set up protocols for when your MA can take over for you. Similarly, pre-prepared patient education materials for common conditions allow your team to send follow-up instructions with one click.

Documentation

Documentation Follow-Up Scheduling Physical Exams

AI: Patients Included

Health Populi

MARCH 13, 2024

adults’ levels of trust in health care services and suppliers, finding the greatest trust lies with a consumer’s local pharmacy (for 77% of consumers), followed by hospitals (for 73% of people) and in third rank, health technology (63%). The 2023 Edelman Trust Barometer gauged U.S. public health, as well.

Collaboration

Collaboration Best Practices Triage Follow-Up

A Day in the Life of an Emergency Care Nurse

We Care Online

NOVEMBER 22, 2024

In many EDs, nurses also perform triage, which involves categorizing patients according to the urgency of their needs. After stabilizing a patient, nurses take the time to educate them and their families about their condition, treatment plans, and any necessary follow-up care.

Vital Signs

Vital Signs Certification Triage Teamwork

Managing Time Wisely: How to Reduce Patient Wait Times

Northwest Career College

SEPTEMBER 29, 2024

Efficient Scheduling Strategies The following are some strategies for making the scheduling process more efficient, improving productivity, and reducing patient wait times. Use triage systems to grade the appointments according to their urgency. Ways to enhance communication: Send text messages or email reminders to decrease no-shows.

Medical Administrative Assistant

Medical Administrative Assistant Appointments Scheduling Triage

Care Coordination: The Key to Improving Patient Outcomes

Relias

FEBRUARY 26, 2024

It involves communicating and collaborating with patients, their families, and their health care teams to ensure that the patient’s needs and preferences are met and that the best possible outcomes are achieved. What is care coordination? Deliver high-quality care that is consistent with the best evidence-based standards of practice.

Care Plan

Care Plan Patient Satisfaction Acute Care Collaboration

Telehealth’s Post-Pandemic Growth Trajectory

Healthcare Law Insights blog

OCTOBER 17, 2022

The degree to which the legislation has made a positive impact is up for debate. Fourth, new patients may now get a controlled substance prescription via telemedicine (meaning, without an in-person examination) if the telemedicine communication was conducted using an audio-visual, real-time, and two-way interactive communication system.

Triage

Triage Follow-Up Communication Medication

Care Gets Personal at Philips for Parents and Babies

Health Populi

FEBRUARY 1, 2019

Following CES, I wanted to further dive into one part of the portfolio very important to family health at home: the mother-and-child segment. I’ve known this company for a couple of years, meeting them when they were but a young start-up.

Triage

Triage Hospital Medication Follow-Up

HR Clinic – Managing Conduct and the Disciplinary Process (Questions and Answers)

Practice Index

FEBRUARY 8, 2024

Written warnings are given normally in the form of a letter following a disciplinary hearing. I f someone has passed their probation but committed gross misconduct shortly afterwards, do I still have to follow my disciplinary process? It’s something I would recommend. What do you have to say when you suspend someone?

Clinic Management

Clinic Management Follow-Up Triage Tests

Ultimate Guide to Patient Portal Development

Arkenea

DECEMBER 2, 2024

The goal of developing patient portal software is to keep patients engaged, increase health literacy, and build communication between healthcare providers and patients. Enhanced Patient Care Patients can get annoyed by long waiting hours and freeing up time for appointments. at any given time.

HIPAA

HIPAA Appointments Scheduling Tests

GP collective action – What’s the reality for practices?

The BMA’s safe working advice: good practice or a headache for PMs?

Workforce Shortages and Health Care Cost Pressures Inspire RSNA 2023 (and yes, AI’s in the mix, too)

How Physicians Can Use AI to Streamline Their Work

The Importance of Immediate Response

Medical Professionals: Connecting with Patients on Digital Platforms

Can data help in aligning capacity with demand in general practice?

Reduce after-clinic work with these practical tips

AI: Patients Included

A Day in the Life of an Emergency Care Nurse

Managing Time Wisely: How to Reduce Patient Wait Times

Care Coordination: The Key to Improving Patient Outcomes

Telehealth’s Post-Pandemic Growth Trajectory

Care Gets Personal at Philips for Parents and Babies

HR Clinic – Managing Conduct and the Disciplinary Process (Questions and Answers)

Ultimate Guide to Patient Portal Development

Stay Connected